Dear Transport for London,
In response to my Freedom of Information request FOI-2710-2122/GH, TfL stated that, "Non-offensive graffiti on bus shelters is not reported for action but will be removed as part of the next scheduled clean which can vary between 1 to 4 weeks depending on location and severity of graffiti".
Can you therefore please provide me with details of the policies and other factors which determine when the next scheduled clean of a bus shelter takes place? For example, does the schedule vary depending on the bus shelter's location and/or depend upon whether a non-offensive graffiti report has been made?
Dear Mark Pack
Thank you for your further email.
TfL has cleaning responsibility for circa 12,500 bus shelters and 21,500
stops. We clean around 600-700 shelters per day. Our bus shelter cleaning
frequency varies between 1 to 4 weeks and that clean includes
non-offensive graffiti removal.
Shelters are cleaned 4 weekly without advertising and 2 weekly with
advertising this is done to help support the advertising income which is
then used to maintain our bus estate. Last year we introduced weekly
cleans at high patronage sites and sites with reoccurring label or
Where a shelter is reported with excessive or severe graffiti and it is
within the vicinity of a school, hospital or similar, this may be
highlighted for more immediate action outside of the scheduled cyclical
FOI Case Officer
FOI Case Management Team
Transport for London
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