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Facilities Outsources and Costs

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Dear Loughborough University,

I would like to submit this request to obtain further information in relation to the Universities both Hard and Soft Services. The services in question that I would like further information on include but not limited to cleaning, catering, security and hard services.
Please for each of the services that have been requested, can the university indicate if the delivery of services is managed in house or outsources to an external provider? Any of the outsourced services please can you provide the following information (presented as an excel document):
• Contract name
• Contract start date
• Contract end date
• Contract extension periods
• Contract Value Annually
• Current contractor organisation
• Any available contract details for the person responsible of procuring any facilities services.
I look forward to hearing from you.

Yours faithfully,

Ryan Muncaster

Loughborough University Freedom of Information, Loughborough University

Catherine Smethurst
Freedom of Information Officer
Academic Registry, Rutland Building, Loughborough University, Leics., LE11 3TU
Web: https://www.lboro.ac.uk/data-privacy/foi/

26 May 2022

Name: Ryan
Address: By email

Ref: FOI2582

Dear Ryan,

I am writing in response to your Freedom of Information request. Please find below the information requested. Please accept my apologies for the delay in responding; the pandemic has created an enormous amount of additional work for the Academic Registry and it has been necessary to prioritise other areas of work.

All cleaning, catering and security services are delivered in-house with the exception of one contract for a manned security presence during limited night-time hours in the library:
Contract name: Library Security
Contract start date: 02/10/2017
Contract end date: 30/09/2021
Contract extension periods: One year to 30/09/2022
Contract Value Annually: c.£80k
Current contractor organisation: Guardian Protection Services
Any available contact details for the person responsible of procuring any facilities services: [email address]

We are unsure what else would be covered by the definition of 'hard and soft services' but would direct you to the Contracts Register for further information in the first instance: https://www.lboro.ac.uk/services/finance.... (Identifying contract opportunities section). This page also contains wider information about procurement processes.

I hope this information is useful. If, for any reason, you are dissatisfied with the way in which your request for information has been handled, you may invoke the following complaints procedure: http://www.lboro.ac.uk/admin/ar/policy/f...

Yours sincerely,

Catherine Smethurst

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We don't know whether the most recent response to this request contains information or not – if you are Ryan Muncaster please sign in and let everyone know.