Eviction Policy and Process

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Cross Keys Homes fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Cross Keys Homes,

I would like to know what your policies and procedures are for evicting a tenant.

In particular-

when do you invoke the process?
what triggers the letters stating the tenant is going to court?
requirement for revenue teams to keep in communication, times to respond to emails/letters you when a process is ongoing?

Yours faithfully,

D Kelley

Dear Cross Keys Homes,

I have not had a response at all to my request, can you confirm why not?

Yours faithfully,

Damian Kelley