Evaluation of role, value and establishment of Police Community Support Officers

The request was successful.

Dear Northamptonshire Police,

Please provide a copy of any reports concerning any evaluation of the Role, Value and Establishment of Police Community Support Officers within Northamptonshire police

Yours faithfully,

Northamptonshire Police Monitoring Group

Freedom of Information,

2 Attachments

Dear NPMG,

 

RE: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION - Our Ref:
003448/22

 

With reference to your e-mail received on 22/06/2022.

 

Following review of your request please be advised that different
departments within the force are responsible for different areas of
policing and hold different information accordingly, your request `Please
provide a copy of any reports concerning any evaluation of the Role, Value
and Establishment of  Police Community Support Officers within
Northamptonshire police` is currently too generic to establish what you
refer to and who the query should be routed to.

 

Please also note requests for information that is not held in an
electronically searchable or retrievable format have to be tasked out to
individuals/departments/business owners to try and locate the relevant
data and in order for the force to be able to know who to task the request
out to, and for them to know what it is that they are trying to retrieve,
the force will need to know what they are looking for. 

Please can you review and redefine your request in order for us to best
assist you.  

Once we have this information, we will progress your request. If we do not
hear from you within 40 working days we will assume this information is no
longer required.

 

This is to inform you that Northamptonshire Police are currently dealing
with high levels of demand for information. Every effort will be made to
ensure that you receive an appropriate response on time, however, we may
not be able to complete the response to your request within 20 working
days. The ICO is aware and we are currently enacting a recovery plan.

 

On behalf of Northamptonshire Police, I do apologise for any inconvenience
that may be caused by this delay and if you wish to discuss this any
further then please contact me as below.

 

Northamptonshire Police provides a review and appeals procedure within the
terms of the Freedom of Information Act 2000. If you decide to make an
appeal and, having followed the full process you are still dissatisfied,
you will then have the right to direct your comments to the Information
Commissioner who will give due consideration to the matter. See Appendix
'A' attached.

 

Northamptonshire Police routinely publish information on our website via
the Publication Scheme. The aim of the Publication Scheme is to promote
openness and transparency by voluntarily placing information into the
public arena.

 

The Disclosure Log contains copies of information that has been disclosed
by Northamptonshire Police in response to requests made under the Freedom
of Information Act 2000. Whilst it is not possible to publish all
responses we will endeavour to publish those where we feel that the
information disclosed is in the wider public interest. The Disclosure Log
will be updated once responses have been sent to the requester.

 

I have provided the relevant link below.

 

[1]https://www.northants.police.uk/foi-ai/a...

 

 

 

Joanna Armson | C0985 | Information Sharing Researcher

Information Assurance | Professional Standards Department

( Telephone: 101 ext 347185 (if calling from outside of Northamptonshire,
please call 03000 111 222)
: Email: [2][email address]
+ Address: Force HQ, Wootton Hall, Mereway, Northampton, NN4 0JQ

Please note my working hours are Monday, Tuesday, Wednesday and Thursday
9.15am to 2.45pm

 

The content of this email should be treated as OFFICIAL - SENSITIVE unless
otherwise indicated

 

References

Visible links
1. https://gbr01.safelinks.protection.outlo...
2. mailto:[email address]

Dear Freedom of Information,

This is a document produced by Cambridgeshire police http://www.rtaylor.co.uk/pdf/PCSO_Review...

It covers the topics that we would also be interested in.

Perhaps send out a message to all departments saying you have received a FOI request and does anyone have any knowledge or reports covering the topics in the above document.

Yours sincerely,

NPMG

Freedom of Information,

1 Attachment

To whom it may concern 

 

RE: FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION Our Ref: 003448/22

 

With reference to your e-mail received 22/06/2022 requesting information
as reproduced below:

 

Please provide a copy of any reports concerning any evaluation of the
Role, Value and Establishment of  Police Community Support Officers within
Northamptonshire police

 

Clarification received 24/07/2022

 

A link to a Cambridgeshire Police document dated 2014:

 

This is a document produced by Cambridgeshire police
[1]https://gbr01.safelinks.protection.outlo...

 

Searches were conducted within Northamptonshire Police to locate the
information and I can now confirm that Northamptonshire Police does not
hold any information relative to your request.

 

Below is the PCSO role profile which you may find useful:

 

Northamptonshire Police PCSO Role Profile

 

Performance for all Police Community Support Officers working on
Neighbourhood Teams will be assessed on the ‘Policing with Purpose’
Neighbourhood Policing Strategy and will be grouped into three headings:

 

Engagement and Culture

Problem Solving, Analysing and Using Best Practice

Fighting Crime and Working in Partnership

 

Engagement and Culture

A PCSO will:

• Engage with communities, empowering them to become more involved with
the policing of their area. Every engagement must add value, be
justifiable and be in line with force priorities. There will be a
focus on mass engagement activities where we can achieve collateral
benefits around visibility and accessibility. Visibility should be
with purpose, linked to a priority area, local priority or emerging
risk.
• Build and maintain community relationships to create trust between the
public and the police. Understand your community demographics and
composition, including key assets and diverse groups to enable
engagement with harder to reach groups.
• Establish and maintain quality beat profiles which demonstrates a full
understanding of the community impact.
• Use all available methods to facilitate two-way communication with
communities and partners.
• Establish Citizen in Policing schemes and support existing schemes,
promoting growth.
• Demonstrate knowledge around youth social problems within a place,
provide educational inputs within schools and youth groups and act as
a visible and accessible role model within the community.

 

Problem Solving, Analysing and Using Best Practice

A PCSO will:

• Encourage communities to problem solve independently, contributing to
building safer neighbourhoods with partners.
• Identify and understand key issues and crimes most harmful to
communities and have honest and open conversations with local people
about the issues affecting them.
• Own problems in collaboration with partners and produce OSARA plans.

 

Fighting Crime and Working in Partnership

A PCSO will:

• Maximise opportunities to gather intelligence about harm and
criminality through enhanced relationships with the community,
partners and colleagues.
• Utilise ASB legislation and use of powers designated to fight crime
and improve communities.
• Work with partners to make people safer.
• Support police officers in initial front-line response to incidents.
Own and deal with non-crime incidents within own policing area.
• Understand how work fits into force priorities and how work fits into
this. Demonstrate interventions, safeguarding and practical
application of understanding around hidden crime types.

You may also find the below link useful:

[2]Join as a PCSO | Northamptonshire Police (northants.police.uk)

I trust you find this information to be satisfactory but if you have any
further queries please do not hesitate to contact me.

 

Northamptonshire Police provides a review and appeals procedure within the
terms of the Freedom of Information Act 2000. If you decide to make an
appeal and, having followed the full process you are still dissatisfied,
you will then have the right to direct your comments to the Information
Commissioner who will give due consideration to the matter. See Appendix
'a' attached.

 

Yours sincerely

 

Gemma Barrie

C1374 Gemma Barrie| Senior Freedom of Information Officer and Researcher

Force Information Unit | Professional Standards Department

Northamptonshire Police

 

Telephone: 101 | Ext No. 343701/ 341172 - (If calling from outside
Northamptonshire, please call 03000 111 222)

Email: [3][email address]

Address: Force Headquarters, Wootton Hall, Wootton Hall Park, Northampton
NN4 0JQ

 

Northamptonshire Police "Putting Communities First"

 

The content of this email should be treated as RESTRICTED unless otherwise
indicated

 

References

Visible links
1. https://gbr01.safelinks.protection.outlo...
2. https://www.northants.police.uk/police-f...
3. mailto:[email address]