Dear Keele University,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s RTO/RPO expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?

5. Number of Physical servers?
6. Number of virtualised servers? & Which Virtualisation platform do you use?

7. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you us
g. Cost, duration and end date for the above contract(s)/license(s)

8. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

9. Which public cloud provider do you use?
10. Which IT services do you outsource? When do the contracts end?
11. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
12. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
13. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Emily Blundell

foi, Keele University

5 Atodiad

Dear Emily,
Ref: 2021/191
 
Thank you for your email requesting information from Keele University.
 
Your request will be processed and a response provided to you as soon as
possible within 20 working days.
Best wishes,
Legal, Governance & Compliance Team

________________________________________________________________ 

Freedom of Information 

Legal, Governance & Compliance | Keele University | Staffordshire | ST5
5BG
Email: [1][Keele University request email] | Website: [2]www.keele.ac.uk/foi/

Tel: 01782 734311

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG]

--------------------------------------------------------------------------

From: Emily Blundell <[FOI #781711 email]>
Sent: 11 August 2021 15:58
To: foi <[Keele University request email]>
Subject: Freedom of Information request - Estate Infrastructure
 
Dear Keele University,

Under the Freedom of Information Act 2000, I write to obtain the following
information about the organisation’s information technology
infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:

a. What storage vendor(s) and models do you currently use?

b. What is the capacity of the storage data in TB & How much of this is
utilised?

c. What were the installation dates of the above storage vendor(s)?
(Month/Year)

d. When is your planned (or estimated) storage refresh date? (Month/Year)?

e. Do you have any extended warranties, if so, with which supplier?

f. What is your estimated budget for the storage refresh?

3. Server/Compute:

a. What server vendor(s) and models do you currently use?

b. What were the installation dates of the above server vendor(s)?
(Month/Year)

c. When is your planned (or estimated) server refresh date? (Month/Year)

d. What is your estimated budget for the server refresh?

e. Do you have any extended warranties, if so, with which supplier?

f. Which operating systems are used?

4. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or disk)

b. What backup software do you use?

c. How much data do you backup, in TB?

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?

e. Does your current recovery solution meet your stakeholder’s RTO/RPO
expectations?

f. Do you already backup into the cloud?

g. Do you have a documented disaster recovery & business continuity plan
in place?

5. Number of Physical servers?

6. Number of virtualised servers? & Which Virtualisation platform do you
use?

7. Security:

a. What security solutions are being utilised?

b. Do you have a SIEM?

c. Do you have a SOC? If so, is it in house or outsourced?

d. Is it 24/7?

e. Name and role for IT Manager(s) / Officer(s) primarily responsible for
cybersecurity

f. Names of all cyber security vendor(s) you us

g. Cost, duration and end date for the above contract(s)/license(s)

8. How far are you in your cloud strategy?

A. Not considering Cloud for the foreseeable future

B. Interested in Cloud, but have not started looking into it

C. Research Stage

D. Meeting with Suppliers

E. Consultancy

F. Started to integrate

G. Fully integrated

9. Which public cloud provider do you use? 

10. Which IT services do you outsource? When do the contracts end?

11. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.

12. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this?

13. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Emily Blundell

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #781711 email]

Is [Keele University request email] the wrong address for Freedom of Information requests
to Keele University? If so, please contact us using this form:

[8]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[10]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir

foi, Keele University

7 Atodiad

Dear Emily,

Ref: 2021/191
 

Further to your request for information, please find the University's
response to each of your questions within the attached Word document.

  

Should you have any queries, please don't hesitate to contact us. 

Best wishes,
Legal, Governance & Compliance Team

________________________________________________________________ 

Freedom of Information 

Legal, Governance & Compliance | Keele University | Staffordshire | ST5
5BG
Email: [1][Keele University request email] | Website: [2]www.keele.ac.uk/foi/

Tel: 01782 734311

[3][IMG] [4][IMG] [5][IMG] [6][IMG] [7][IMG]

--------------------------------------------------------------------------

From: Emily Blundell <[FOI #781711 email]>
Sent: 11 August 2021 15:58
To: foi <[Keele University request email]>
Subject: Freedom of Information request - Estate Infrastructure
 
Dear Keele University,

Under the Freedom of Information Act 2000, I write to obtain the following
information about the organisation’s information technology
infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:

a. What storage vendor(s) and models do you currently use?

b. What is the capacity of the storage data in TB & How much of this is
utilised?

c. What were the installation dates of the above storage vendor(s)?
(Month/Year)

d. When is your planned (or estimated) storage refresh date? (Month/Year)?

e. Do you have any extended warranties, if so, with which supplier?

f. What is your estimated budget for the storage refresh?

3. Server/Compute:

a. What server vendor(s) and models do you currently use?

b. What were the installation dates of the above server vendor(s)?
(Month/Year)

c. When is your planned (or estimated) server refresh date? (Month/Year)

d. What is your estimated budget for the server refresh?

e. Do you have any extended warranties, if so, with which supplier?

f. Which operating systems are used?

4. Backup, DR and BC:

a. What device/system do you use for your daily backups (e.g tape or disk)

b. What backup software do you use?

c. How much data do you backup, in TB?

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?

e. Does your current recovery solution meet your stakeholder’s RTO/RPO
expectations?

f. Do you already backup into the cloud?

g. Do you have a documented disaster recovery & business continuity plan
in place?

5. Number of Physical servers?

6. Number of virtualised servers? & Which Virtualisation platform do you
use?

7. Security:

a. What security solutions are being utilised?

b. Do you have a SIEM?

c. Do you have a SOC? If so, is it in house or outsourced?

d. Is it 24/7?

e. Name and role for IT Manager(s) / Officer(s) primarily responsible for
cybersecurity

f. Names of all cyber security vendor(s) you us

g. Cost, duration and end date for the above contract(s)/license(s)

8. How far are you in your cloud strategy?

A. Not considering Cloud for the foreseeable future

B. Interested in Cloud, but have not started looking into it

C. Research Stage

D. Meeting with Suppliers

E. Consultancy

F. Started to integrate

G. Fully integrated

9. Which public cloud provider do you use? 

10. Which IT services do you outsource? When do the contracts end?

11. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised.

12. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this?

13. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Emily Blundell

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #781711 email]

Is [Keele University request email] the wrong address for Freedom of Information requests
to Keele University? If so, please contact us using this form:

[8]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[10]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir