Dear Shropshire Fire and Rescue Service,

Under the Freedom of Information Act 2000, I write to obtain the following information about the organisation’s information technology infrastructure:

1. What is your annual IT Budget for 2021, 2022 & 2023?

2. Storage:
a. What storage vendor(s) and models do you currently use?
b. What is the capacity of the storage data in TB & How much of this is utilised?
c. What were the installation dates of the above storage vendor(s)? (Month/Year)
d. When is your planned (or estimated) storage refresh date? (Month/Year)?
e. Do you have any extended warranties, if so, with which supplier?
f. What is your estimated budget for the storage refresh?

3. Server/Compute:
a. What server vendor(s) and models do you currently use?
b. What were the installation dates of the above server vendor(s)? (Month/Year)
c. When is your planned (or estimated) server refresh date? (Month/Year)
d. What is your estimated budget for the server refresh?
e. Do you have any extended warranties, if so, with which supplier?
f. Which operating systems are used?

4. Backup, DR and BC:
a. What device/system do you use for your daily backups (e.g tape or disk)
b. What backup software do you use?
c. How much data do you backup, in TB?
d. Do you use a third party to provide a Business Continuity service (e.g. office workplace recovery or infrastructure ship-to-site solutions)?
e. Does your current recovery solution meet your stakeholder’s RTO/RPO expectations?
f. Do you already backup into the cloud?
g. Do you have a documented disaster recovery & business continuity plan in place?

5. Number of Physical servers?
6. Number of virtualised servers? & Which Virtualisation platform do you use?

7. Security:
a. What security solutions are being utilised?
b. Do you have a SIEM?
c. Do you have a SOC? If so, is it in house or outsourced?
d. Is it 24/7?
e. Name and role for IT Manager(s) / Officer(s) primarily responsible for cybersecurity
f. Names of all cyber security vendor(s) you us
g. Cost, duration and end date for the above contract(s)/license(s)

8. How far are you in your cloud strategy?
A. Not considering Cloud for the foreseeable future
B. Interested in Cloud, but have not started looking into it
C. Research Stage
D. Meeting with Suppliers
E. Consultancy
F. Started to integrate
G. Fully integrated

9. Which public cloud provider do you use?
10. Which IT services do you outsource? When do the contracts end?
11. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks utilised.
12. Are you actively moving any applications/infrastructure into a cloud environment? If so who is responsible for this?
13. Do you normally purchase equipment and services as a capital investment (Cap-Ex) or ongoing operational charges (Opex)?

Yours faithfully,

Emily Blundell

Alison Matthews, Shropshire Fire and Rescue Service

Dear Emily

 

Thank you for your Freedom of Information request.  Please find our
responses below.

 

If you are unhappy with the way your request for information has been
handled, you can complain or request an internal review of the decision.
This must be done within 40 working days of receiving this response. You
can do this by writing to the Assistant Chief Fire Officer, Shropshire
Fire and Rescue Service, St. Michael’s Street, Shrewsbury, Shropshire, SY1
2HJ or email: [1][email address]. 

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:   

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Cheshire  

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Telephone: 0303 123 1113  

Website: [2]www.ico.gov.uk 

  

 

Yours sincerely

Alison Matthews

Programme Support Officer

Shropshire Fire and Rescue Service

X 1267

 _______________________________________

From: Emily Blundell <[3][FOI #780531 email]>

Sent: 09 August 2021 11:56:04 (UTC+00:00) Dublin, Edinburgh, Lisbon,
London

To: Emily Bray

Subject: Freedom of Information request - Estate Infrastructure

 

Dear Shropshire Fire and Rescue Service,

 

 

Under the Freedom of Information Act 2000, I write to obtain the following
information about the organisation’s information technology
infrastructure:

 

 

1. What is your annual IT Budget for 2021, 2022 & 2023? £1.34m, this is
reviewed annually and typically increases with inflation

 

2. Storage:

a. What storage vendor(s) and models do you currently use? Nutanix
NX-8235-G7

 

b. What is the capacity of the storage data in TB & How much of this is
utilised? 60TB x2, 15% utilised

 

c. What were the installation dates of the above storage vendor(s)?
(Month/Year) 09/2020

 

d. When is your planned (or estimated) storage refresh date? (Month/Year)?
2023-2025

 

e. Do you have any extended warranties, if so, with which supplier? n/a

 

f. What is your estimated budget for the storage refresh? n/a

 

 

3. Server/Compute:

 

a. What server vendor(s) and models do you currently use? As above, it is
hyper-converged

 

b. What were the installation dates of the above server vendor(s)?
(Month/Year)

 

c. When is your planned (or estimated) server refresh date? (Month/Year)

 

d. What is your estimated budget for the server refresh?

 

e. Do you have any extended warranties, if so, with which supplier?

 

f. Which operating systems are used?

 

 

 

4. Backup, DR and BC:

 

a. What device/system do you use for your daily backups (e.g tape or disk)
Veeam

 

b. What backup software do you use? Veeam

 

c. How much data do you backup, in TB? 6

 

d. Do you use a third party to provide a Business Continuity service (e.g.
office workplace recovery or infrastructure ship-to-site solutions)?
nutanix

 

e. Does your current recovery solution meet your stakeholder’s RTO/RPO
expectations? Yes

 

f. Do you already backup into the cloud? No

 

g. Do you have a documented disaster recovery & business continuity plan
in place? Yes

 

 

 

5. Number of Physical servers? 0

 

6. Number of virtualised servers? & Which Virtualisation platform do you
use? 80 nutanix

 

 

7. Security:

 

a. What security solutions are being utilised? nutanix

 

b. Do you have a SIEM? nutanix

 

c. Do you have a SOC? If so, is it in house or outsourced? no

 

d. Is it 24/7? N/a

 

e. Name and role for IT Manager(s) / Officer(s) primarily responsible for
cybersecurity Hugo Lee

 

f. Names of all cyber security vendor(s) you use Sophos

 

g. Cost, duration and end date for the above contract(s)/license(s) £20k
May 2023

 

 

 

8. How far are you in your cloud strategy? G

 

A. Not considering Cloud for the foreseeable future

 

B. Interested in Cloud, but have not started looking into it

 

C. Research Stage

 

D. Meeting with Suppliers

 

E. Consultancy

 

F. Started to integrate

 

G. Fully integrated

 

9. Which public cloud provider do you use?  Azure

 

10. Which IT services do you outsource? When do the contracts end? none

 

11. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks utilised. Kuiper, Stone, Bechtle

 

12. Are you actively moving any applications/infrastructure into a cloud
environment? If so who is responsible for this? This is carried out when
new systems are implemented

 

13. Do you normally purchase equipment and services as a capital
investment (Cap-Ex) or ongoing operational charges (Opex)? both

 

 

Yours faithfully,

 

Emily Blundell

 

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