ERP Systems Information

The request was successful.

Dear North Middlesex University Hospital NHS Trust,

Could you please respond to the following questions?
1. Who is you current provider of Financial Systems support and implementation services?
2. When does the contract expire?
3. Who should I contact if I wish to supply training on your financials systems?
4. Who is you current provider of Procurement Systems support and implementation services?
5. When does the contract expire?
6. Who should I contact if I wish to supply training on your procurement systems?
7. Who is you current provider of Human Resources Systems support and implementation services?
8. When does the contract expire?
9. Who should I contact if I wish to supply training on your HRMS systems?
10. What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?
11. What versions of the above Applications are you running?
12. When was your last Application upgrade?
13. Are you planning another upgrade in the next 12-18 months?
14. Do you have an Oracle support partner for applications? If so who?
15. What kind of support is included in the contract (functional/technical/etc.?)
16. What is the value of the application support contract?
17. When does it expire?
18. Where do you advertise any Oracle procurement opportunities?
19. Who is responsible for looking after the contract for the Oracle estate?
20. Who is responsible for looking after the licenses for the Oracle estate?
21. How much do you pay annually for Oracle Support & Maintenance?
22. When does this contract renew?
23. Do you work with off-shore partners?
24. Who are your off –shore partners for ERP Systems Implementation and support?

Regards

Khalil Rehman

Yours faithfully,

Khalil Rehman

Sent request to North Middlesex University Hospital NHS Trust again, using a new contact address.

Sent request to North Middlesex University Hospital NHS Trust again.

freedomofinformation (NORTH MIDDLESEX UNIVERSITY HOSPITAL NHS TRUST), North Middlesex University Hospital NHS Trust

Dear Mr Rehman

Re: Your Request for Information under the Freedom of Information Act 2000

I acknowledge your request for information.
Your request is being considered and a response will be sent to you as soon as possible. I cannot confirm whether the Trust holds this information at present. The Trust aims to provide the information requested within 20 working days, as defined by the Freedom of Information Act 2000.

If you have any queries or concerns, please contact me at the above address.

Further information is available from:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.gov.uk

Yours sincerely

Anne Appadoo
Head of Information Governance
North Middlesex University Hospital NHS Trust

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freedomofinformation (NORTH MIDDLESEX UNIVERSITY HOSPITAL NHS TRUST), North Middlesex University Hospital NHS Trust

Dear Mr Rehman

Re: Your Request for Information under the Freedom of Information Act 2000

I acknowledge your request for information.
Your request is being considered and a response will be sent to you as soon as possible. I cannot confirm whether the Trust holds this information at present. The Trust aims to provide the information requested within 20 working days, as defined by the Freedom of Information Act 2000.

If you have any queries or concerns, please contact me at the above address.

Further information is available from:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.gov.uk

Yours sincerely

Anne Appadoo
Head of Information Governance
North Middlesex University Hospital NHS Trust

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freedomofinformation (NORTH MIDDLESEX UNIVERSITY HOSPITAL NHS TRUST), North Middlesex University Hospital NHS Trust

Dear Mr Rehman

Thank you for your request for information under the Freedom of Information Act 2000. Please see below for the response to your enquiries. Apologies for the delay in responding, it has taken me a while to get the information collated internally.

1.Who is you current provider of Financial Systems support and implementation services? – B-Plan
2.When does the contract expire? - March 2017
3.Who should I contact if I wish to supply training on your financials systems? Jana Asukile
4.Who is you current provider of Procurement Systems support and implementation services? - B-Plan
5.When does the contract expire? - March 2017
6.Who should I contact if I wish to supply training on your procurement systems? - Trust outsources procurement
7.Who is you current provider of Human Resources Systems support and implementation services? No such system in place.
8.When does the contract expire? - n/a
9.Who should I contact if I wish to supply training on your HRMS systems? n/a
10.What Applications are you running for:
o Finance? - B-Plan
o HR? - ESR Electronic Staff Record - National NHS Digital system o Payroll? Payroll is outsourced.
o Project? – MS Project
o CRM? N/A
o Manufacturing? - N/A
o Sourcing? - N/A
o Invoice Scanning Tool? - B-Plan Cyclopes o Are you using Config Snapshot? - No o What BI Tool are you using?
11.What versions of the above Applications are you running? – System C
12.When was your last Application upgrade? – Feb `16
13.Are you planning another upgrade in the next 12-18 months? – Sep 16
14.Do you have an Oracle support partner for applications? If so who? - No
15.What kind of support is included in the contract (functional/technical/etc.?) - fully managed
16.What is the value of the application support contract? - £70k
17.When does it expire? Apr 2022
18.Where do you advertise any Oracle procurement opportunities? N/A
19.Who is responsible for looking after the contract for the Oracle estate? N/A
20.Who is responsible for looking after the licenses for the Oracle estate? N/A
21.How much do you pay annually for Oracle Support & Maintenance? N/A
22.When does this contract renew? N/A
23.Do you work with off-shore partners? – N/A
24.Who are your off –shore partners for ERP Systems Implementation and support? - N/A
If you require any further information, please contact me via this email address.

I should advise that if you are not satisfied with the above response you may, under the trust's complaints procedure, write to the chief executive requesting an internal review. The address to write to is:

The Chief Executive,
Trust Head Quarters
Admin Block
Sterling Way,
N18 1QX

Email [email address]

requesting an internal review.

If you remain dissatisfied with the Trust’s decision following your complaint, you may write to the Information Commissioner for a decision under Section 50 of the Freedom of Information Act. The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF.
Telephone: 01625 545700
www.informationcommissioner.gov.uk

Yours sincerely

Anne Appadoo
Head of Information Governance
North Middlesex University Hospital NHS Trust

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