ERP Systems

Response to this request is long overdue. By law, under all circumstances, Barrow in Furness Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Barrow in Furness Borough Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Richard Paramo

Freedom of Information, Barrow in Furness Borough Council

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST

Your request has now been considered and the information requested is below.

o What Applications are you running for:
o Finance? Oracle Financials
o HR? Frontier Software
o Payroll? Frontier Software
o Project? N/A
o CRM? Excelsior provided by Connected Concepts Ltd
o Manufacturing? N/A
o Sourcing? NA
o Invoice Scanning Tool? V1
o Are you using Config Snapshot? No
o What BI Tool are you using? Qlikview

What versions of the above Applications are you running? Oracle - V12.0.6 V1 Version 2.2.4.44 Qlikview Version 10.0.0
Frontier - 8.16.16
o When was your last Application upgrade? Oracle 2009 V1 2016 Qlikview 2011
Frontier 27.6.19.
o Are you planning another upgrade in the next 12-18 months? Oracle - Possibly, Frontier - yes
o Do you have an Oracle support partner for applications? If so who? Version 1
o Do you have an SAP support partner for applications? If so who? No
o What kind of support is included in the contract/s (functional/technical/etc.?) Functional/DBA/Helpdesk Facility
Frontier - Maintenance & helpdesk
o What is the value of the SAP application support contract and when does it end? N/A
o What is the value of the Oracle application support contract and when does it end? £39,200 per annum, 29/11/19
o When does the SAP and/or Oracle contracts expire? 31/3/20

o Are you running any Oracle Databases, if so what versions are you running? Yes, V 12.1.0.1.0
o Are you running any SAP Databases if so what versions are you running? No
o What applications are being run on these Databases? GL, Payables, Receivables, Purchasing, Inventory, Cash Management, Advanced Collections
o Are you planning another Database upgrade in the next 12-18 months? Possibly in conjunction with application upgrade
o Do you have an Oracle support partner for Databases? If so who? Version 1
o Do you have an SAP support partner for Databases? If so who? No
o What is the value of the database support contract for SAP and when does it expire? N/A
o What is the value of the database support contract for Oracle and when does it expire? Included with Application Support Contract as above
o Where are the databases held? Hosted, onsite/offsite? Onsite
o If not, how many in-house DBAs do you have? None

o Where do you advertise any Oracle procurement opportunities? The Chest
o Who is responsible for looking after the contract for the Oracle and/or SAP estate? The Financial Services Manager
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate? The Financial Services Manager
o How much do you pay annually for Oracle Support & Maintenance and when does it renew? £62,450 31/3/20
o How much do you pay annually for SAP Support & Maintenance and when does it renew? N/A
o Do you work with off-shore partners? No

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Yours faithfully


Freedom of Information

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