ERP Systems

Roedd y cais yn llwyddiannus.

Dear SRUC,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract/s (functional/technical/etc.?)
o What is the value of the SAP application support contract and when does it end?
o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you running?
o Are you running any SAP Databases if so what versions are you running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o Do you have an SAP support partner for Databases? If so who?
o What is the value of the database support contract for SAP and when does it expire?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle and/or SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle and/or SAP estate?
o Who is responsible for looking after the licenses for the Oracle and/or SAP estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?
o How much do you pay annually for SAP Support & Maintenance and when does it renew?
o Do you work with off-shore partners?

Yours faithfully,

Mary Soper

Devon Taylor, SRUC

Dear Mary

Thank you for your email which is being which is being treated as a request for information under the Freedom of Information (Scotland) Act 2002. On behalf of the SRUC staff who will be answering your question, I am emailing to request an extension in the timescale for reply. The original due date is the 4th July (i.e. 20 working days) but due to workloads we would like to request a two week extension to the 18th July. Can you please confirm if this is acceptable to you?

Kind regards
Devon

Devon Taylor
Assistant Company Secretary
SRUC, Peter Wilson Building, West Mains Road, Edinburgh, EH9 3JG
T. 0131 535 4129 E. [email address]
Working hours: Tues, Wed (am), Thurs, Fri (am)

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Devon Taylor, SRUC

1 Atodiad

Dear Mary

Please disregard my email from yesterday where I requested an extension to reply to your below FoI. Please find attached our response.

Right to review:
If you are dissatisfied with this response, you may ask SRUC to conduct a review of this decision. To do this please contact SRUC’s Professional Services Director in writing at [email address] or in some other recorded form (e.g. audio or video tape), describe the original request, explain your grounds for dissatisfaction, and include an address for correspondence. You have 40 working days from receipt of this letter to submit a review request to us. When the review process has been completed, if you are still dissatisfied, you may ask the Scottish Information Commissioner to intervene. Details of how to contact the Commissioner and to make an appeal can be found here: www.itspublicknowledge.info/Appeal

Regards
Devon

Devon Taylor
Assistant Company Secretary
SRUC, Peter Wilson Building, West Mains Road, Edinburgh, EH9 3JG
T. 0131 535 4129 E. [email address]
Working hours: Tues, Wed (am), Thurs, Fri (am)

SRUC: Leading the way in Agricultural and Rural Research, Education and Consultancy.
 Please consider the environment before printing this email.

dangos adrannau a ddyfynnir