ERP Systems

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Dear City of York Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o If not, how many in-house DBAs do you have?
o Where are your Oracle databases held? On site/off site?
o Who is your hosting partner?
o When does the contract expire?
o What is the value of the contract?

o Where do you advertise any Oracle/SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance?
o When does this contract renew?

Yours faithfully,

Lisa Fisher

foi@york.gov.uk, City of York Council

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Customer Feedback Team

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Grant, Roy, City of York Council

2 Attachments

Dear Ms Fisher,
 
Please see the attached document in response to your enquiry under the
Freedom of Information Act received on 26th March 2018.
 
Kind regards
 
Roy Grant
 
Roy Grant |  Shared Head of ICT York & Harrogate
t: 01904 551966 | m: 07767 318110 | e: [1][email address]
Twitter @grant_roy
 
City of York Council  | ICT Department
3rd Floor West Offices Station Rise  | York YO1 6GA
[2]www.york.gov.uk | [3]facebook.com/cityofyork | [4]@CityofYork
 
 
 
 
 
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Help protect the environment! - please don't print this email unless you
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