ERP Systems

Lisa made this Rhyddid Gwybodaeth request to Wiltshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Wiltshire Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Do you have an SAP support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o If not, how many in-house DBAs do you have?
o Where are your Oracle databases held? On site/off site?
o Who is your hosting partner?
o When does the contract expire?
o What is the value of the contract?

o Where do you advertise any Oracle/SAP procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance?
o When does this contract renew?
o Do you work with off-shore partners?

Yours faithfully,
Lisa Fisher

FOI, Wiltshire Council

Dear Ms Fisher,

Thank you for your request for information dated 20 March 2018.

Your request is being handled under the provisions of the Freedom of Information Act 2000.

Your request will now be considered and you will receive a response within the statutory timescale of 20 working days as defined within the legislation which means you will hear from us on or before 17 April 2018.

Yours sincerely

Information Governance Team
Corporate Office
Wiltshire Council
Bythesea Road
Trowbridge
BA14 8JN

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FOI, Wiltshire Council

1 Atodiad

Good morning,

Please see the attached response to your request for information.

Kind regards,

Kyle McCormack
Information Governance Officer

Wiltshire Council | County Hall | Bythesea Road
Trowbridge | BA14 8JN

Email: [email address] | Web: www.wiltshire.gov.uk

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