ERP Systems

The request was partially successful.

Dear Swansea Council,

o What Applications are you running for:
o Finance?
o HR?
o Payroll?
o Project?
o CRM?
o Manufacturing?
o Sourcing?
o Invoice Scanning Tool?
o Are you using Config Snapshot?
o What BI Tool are you using?

o What versions of the above Applications are you running?
o When was your last Application upgrade?
o Are you planning another upgrade in the next 12-18 months?
o Do you have an Oracle support partner for applications? If so who?
o What kind of support is included in the contract (functional/technical/etc.?)
o What is the value of the application support contract?
o When does it expire?

o Are you running any Oracle Databases?
o If so, what versions are you currently running?
o What applications are being run on these Databases?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract?
o When does it expire?
o If not, how many in-house DBAs do you have?
o Where are your Oracle databases held? On site/off site?
o Who is your hosting partner?
o When does the contract expire?
o What is the value of the contract?

o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance?
o When does this contract renew?
o Do you work with off-shore partners?

Yours faithfully,

Emily Hill

Powney, Michael, Swansea Council

Dear Ms Hill

Thank you for your request for information received on the 10th May 2016
regarding Council applications. This request is being handled under the
Freedom of Information Act 2000.

 

Under the terms of the Act, we have 20 working days to respond to your
request but the 20-day limit may be extended if we need to contact you for
clarification of your request, or if we need to consider the public
interest test which may be applicable in some cases.

 

In most cases a fee is not payable for dealing with your request but if a
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deal with your request.  A copying charge may apply but details of any
charges will be notified to you, if applicable, before they are incurred.

 

Any further correspondence you may have in relation to this matter should
include the reference CE8.00217246 and be addressed to myself.

 

Yours sincerely,

Michael Powney

Freedom of Information Officer

 

City & County of Swansea,

Civic Centre,

Swansea. SA1 3SN

01792 636000

 

If you require this or any other information in another format e.g.
Braille, audio tape or a difference language, please contact me on the
above number

--------------------------------------------------------------------------

From: Emily Hill [[1]mailto:[FOI #333819 email]]

Sent: 10 May 2016 17:03

To: Corporate Complaints

Subject: Freedom of Information request - ERP Systems

 

Dear Swansea Council,

 

o          What Applications are you running for:

o          Finance?

o          HR?

o          Payroll?

o          Project?

o          CRM?

o          Manufacturing?

o          Sourcing?

o          Invoice Scanning Tool?

o          Are you using Config Snapshot?

o          What BI Tool are you using?

 

o          What versions of the above Applications are you running?

o          When was your last Application upgrade?

o          Are you planning another upgrade in the next 12-18 months?

o          Do you have an Oracle support partner for applications? If so
who?

o          What kind of support is included in the contract
(functional/technical/etc.?)

o          What is the value of the application support contract?

o          When does it expire?

 

o          Are you running any Oracle Databases?

o          If so, what versions are you currently running?

o          What applications are being run on these Databases?

o          Are you planning another Database upgrade in the next 12-18
months?

o          Do you have an Oracle support partner for Databases? If so who?

o          What is the value of the database support contract?

o          When does it expire?

o          If not, how many in-house DBAs do you have?

o          Where are your Oracle databases held? On site/off site?

o          Who is your hosting partner?

o          When does the contract expire?

o          What is the value of the contract?

 

o          Where do you advertise any Oracle procurement opportunities?

o          Who is responsible for looking after the contract for the
Oracle estate?

o          Who is responsible for looking after the licenses for the
Oracle estate?

o          How much do you pay annually for Oracle Support & Maintenance?

o          When does this contract renew?

o          Do you work with off-shore partners?

 

Yours faithfully,

 

Emily Hill

 

-------------------------------------------------------------------

 

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show quoted sections

Powney, Michael, Swansea Council

1 Attachment

Our Ref: CE8.00217246

Date: 13^th May 2016

 

Dear Ms Hill

 

Freedom of Information Request

 

Thank you for your request for information dated and received on the 10th
May 2016 regarding our software applications. This request has been
handled under the Freedom of Information Act 2000. Please find the
information attached.

 

For your information, we received the exact same request in January from:
S Friday - '[email address]'.

 

If you are unhappy with the way your request for information has been
handled, you can request a review by writing to the Head of Democratic
Services, City & County of Swansea, Room 2.2.3, The Civic Centre, Swansea
SA1 3SN. If you are still unhappy with the handling of your request, you
have a right of appeal to the Information Commissioner at:

 

The Information Commissioner’s Office – Wales

2nd Floor, Churchill House,

Churchill Way,

Cardiff CF10 2HH

Telephone: 029 2067 8400

E-mail: [email address]

 

There is no charge for making an appeal.

 

Yours Sincerely

 

Michael Powney

 

Freedom of Information Officer

Tel: 01792 636796

Email: [email address]

 

If you require this or any other information in another format e.g.
Braille, audio tape or a difference language, please contact me on the
above number.

show quoted sections