Dear Telford and Wrekin Council,

Do you use SAP as your ERP system?

Do you have any plans to move away from SAP?

Do you have any plans to upgrade SAP?

Do you plan to move to S4 Hana?

Which of the following do you currently use?

• Human Resource Management (SAP HRM), also known as Human Resource (HR)
• Production Planning (SAP PP)
• Material Management (SAP MM)
• Financial Supply Chain Management (SAP FSCM)
• Sales and Distribution (SAP SD)
• Project System (SAP PS)
• Financial Accounting and Controlling (SAP FICO)
• Plant Maintenance (SAP PM)
• Quality Management (SAP QM)
• SAP NetWeaver
• Exchange Infrastructure (SAP XI)
• SAP Solution Manager
• SAP Customer Relationship Management (SAP CRM)
• SAP Supply Chain Management (SAP SCM)
• SAP Supplier Relationship Management (SAP SRM)
• SAP Product Life cycle
• SAP HANA (High Performance Analytic Appliance)
• Government, Risk and Compliance (SAP GRC)
• SAP Strategic Enterprise Management (SAP SEM)
• SAP Compliance Management for SOA
• SAP Business Warehouse (SAP BW)
• SAP Advanced Planning and Optimization (SAP APO)
• Salesforce Automation (SFA)
• Internet Transaction Server (ITS)

Can you provide details of the version and enhancement pack levels for the following?

• SAP ERP
• SAP SRM
• SAP NetWeaver
• SAP XI
• SAP BW
Do you have a support contract with an external provider for SAP support?

If you have a support contract for SAP support with a third party who are they?

If you have a support contract with an external provider for SAP support what is the contract renewal date?

Do you work in partnership with other Local Authorities to provide SAP services or to receive SAP support services? If so which other local authorities do you work with?

Do you have other entities for who you provide use of your SAP systems? Including Fire or Police authorities and any other associated bodies. If so can you please list them?

Where is your SAP infrastructure located?
• On your own premises?
• In a Local Authority owned data centre?
• In a data centre owned by a third party?
• In a council owned cloud environment?
• In a private cloud environment?
• In a hosted cloud environment?

Is your SAP infrastructure supported and maintained by a third party? If so who?

When is the contract for third party support for your SAP infrastructure due for renewal?

Who is responsible for looking after the contract for the SAP estate?

Who is responsible for looking after the licenses for the SAP estate?

Where do you advertise any SAP related procurement opportunities?

Yours faithfully,

Neil Shepherd

Telford and Wrekin Council

Dear Mr Shepherd

Freedom of Information Act (FOIA) 2000 Acknowledgement -TWC-47692

Thank you for your request for information received by us on 26 January
2018 asking for the following:

 

Do you use SAP as your ERP system?

 

Do you have any plans to move away from SAP?

 

Do you have any plans to upgrade SAP?

 

Do you plan to move to S4 Hana?

 

Which of the following do you currently use?

 

•Human Resource Management (SAP HRM), also known as Human Resource (HR)

•Production Planning (SAP PP)

•Material Management (SAP MM)

•Financial Supply Chain Management (SAP FSCM)

•Sales and Distribution (SAP SD)

•Project System (SAP PS)

•Financial Accounting and Controlling (SAP FICO)

•Plant Maintenance (SAP PM)

•Quality Management (SAP QM)

•SAP NetWeaver

•Exchange Infrastructure (SAP XI)

•SAP Solution Manager

•SAP Customer Relationship Management (SAP CRM)

•SAP Supply Chain Management (SAP SCM)

•SAP Supplier Relationship Management (SAP SRM)

•SAP Product Life cycle

•SAP HANA (High Performance Analytic Appliance)

•Government, Risk and Compliance (SAP GRC)

•SAP Strategic Enterprise Management (SAP SEM)

•SAP Compliance Management for SOA

•SAP Business Warehouse (SAP BW)

•SAP Advanced Planning and Optimization (SAP APO)

•Salesforce Automation (SFA)

•Internet Transaction Server (ITS)

 

Can you provide details of the version and enhancement pack levels for the
following?

 

•SAP ERP

•SAP SRM

•SAP NetWeaver

•SAP XI

•SAP BW

Do you have a support contract with an external provider for SAP support?

 

If you have a support contract for SAP support with a third party who are
they?

 

If you have a support contract with an external provider for SAP support
what is the contract renewal date?

 

Do you work in partnership with other Local Authorities to provide SAP
services or to receive SAP support services? If so which other local
authorities do you work with?

 

Do you have other entities for who you provide use of your SAP systems?
Including Fire or Police authorities and any other associated bodies. If
so can you please list them?

 

Where is your SAP infrastructure located?

•On your own premises?

•In a Local Authority owned data centre?

•In a data centre owned by a third party?

•In a council owned cloud environment?

•In a private cloud environment?

•In a hosted cloud environment?

 

Is your SAP infrastructure supported and maintained by a third party? If
so who?

 

When is the contract for third party support for your SAP infrastructure
due for renewal?

 

Who is responsible for looking after the contract for the SAP estate?

 

Who is responsible for looking after the licenses for the SAP estate?

 

Where do you advertise any SAP related procurement opportunities?

 

The Freedom of Information Act requires us to provide this information to
you within 20 working days of receiving your request. Therefore we will
aim to respond to you by the 23 February 2018

However, if the information you request is subject to an exemption which
prevents us from releasing it, as defined by the Act, we will issue you
with a Refusal Notice together with your rights of appeal.  

There are circumstances where a fee may be payable by you to cover
administration costs (e.g. printing, copying, postage and packaging). If
this applies to your request we will issue you with a ‘Fees Notice’
requesting payment. The fee must be paid before the information requested
is processed and released. The 20 working day time limit for responding
to your request will be suspended until payment is received.

In the meantime, if you have any queries please do not hesitate to contact
us, quoting the above reference number.

 

Yours sincerely

Sasha Hickman

Information Governance

 

dangos adrannau a ddyfynnir

Telford and Wrekin Council

1 Atodiad

Dear Mr Shepherd

Freedom of information request Reference TWC-47692

 

Please find attached your response

 

Kind Regards

Information Governance

Audit,  Information Governance and Insurance Services

Finance, Audit & Information Governance

Telford & Wrekin Council

 

Telford & Wrekin Council, Audit & Information Governance, Darby House,
Lawn Central, Town Centre, Telford, TF3 4JA

 

e-mail: [Telford and Wrekin Council request email]

 

 

 

dangos adrannau a ddyfynnir

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