EPR/SP3609BX/A001 further correspondence

Roedd y cais yn llwyddiannus.

Dear Environment Agency,

My request is made under the Environmental Information Regulations (EIR) 2004 and/or the Freedom of Information Act 2000. My request concerns the Kingmoor ERF. The address is:

Land North of Kings Drive
Kingmoor Park Industrial Estate
Carlisle CA6 4SE

Please provide all correspondence (including emails and letters) and the notes/minutes/recording of any telephone conversations and the notes/minutes/recordings of any meetings (including virtual meetings) between the Environment Agency and the EPR/SP3609BX/A001 permit applicant (Fortum Carlisle Limited) and/or their agent(s). Information already released under
information request CL191696 (https://www.whatdotheyknow.com/request/c...) does not need to be included.

Thank you in advance for your time.

Yours faithfully,

D Mudge

Enquiries, Unit, Environment Agency

Dear D Mudge

I have passed your enquiry to the local Customers & Engagement Team, who will deal with your request.

The Freedom of Information Act and Environmental Information Regulations state that a public authority must respond to requests for information within 20 working days.

However due to the ongoing COVID-19 pandemic affecting staff and resources we may take longer than the 20 working days to reply. We will aim to provide an answer as soon as we can.

You can find more information about our service commitment by clicking on the link below:

https://www.gov.uk/government/publicatio...

You can contact our customer team directly on the contact details below, or call the National Customer Contact Centre on 03708 506506 who will transfer you to the area team.

In line with government advice on Coronavirus, our teams are currently working from home and our local offices are currently closed, therefore please use email wherever possible.

Please quote your enquiry reference 210203/KAY03 in any correspondence.

Customers & Engagement team
Environment Agency
Cumbria and Lancashire

[email address]

I hope this meets with your approval but please feel free to contact us if you require any further assistance.

Kind regards

Kay Hall
Customer Service Advisor, Email Management Unit, NCCC
Contact Centre Services - Part of Operations, Regulation & Customer

Tel: 03708 506 506
Web Site: www.gov.uk/environment-agency

dangos adrannau a ddyfynnir

CMBLNC Info Requests, Environment Agency

Dear Mr Mudge

Thank you for contacting the Environment Agency regarding your information request.

As your request for information falls under either the Freedom of Information Act or Environmental Information Regulations we must respond to you within 20 working days.

Due to the present situation with Corona Virus and the fact that our staff are having to work from home we ask that you bear with us at this difficult time. We will try and get a response to you as soon as we can but it may well take longer than 20 working days if staff are poorly or are unable to access files or computer programmes at home.

In the meantime you may wish to look at www.data.gov.uk to see if the data you have requested is available for you online.

You may find it helpful to look online at The Flood Hub, which has been developed to hold up to date information about flooding in the North West, including what the Environment Agency is doing and what steps you can do yourself, to help increase your flood resilience.

For further information on what you can expect from us and our full service commitment to you, please click this link; https://www.gov.uk/government/publicatio...

If you need to contact me in the meantime, please do not hesitate to do so using the details below and quoting reference number CL203501HR.

Kind regards

Customer and Engagement Officer

dangos adrannau a ddyfynnir

Dear Environment Agency,

More than 20 working days has elapsed since my request. Please provide the requested information without further delay. If this is not possible, please explain why more time is needed and when I can expect to receive the information.

Thank you for your time and assistance.

Yours sincerely,

D Mudge

CMBLNC Info Requests, Environment Agency

Thank you for your email.

 

Following Government advice on COVID 19 many of our staff are now working
from home and this may affect our response time to enquiries and
correspondence. We can only apologise for any delay and inconvenience this
may cause.

 

We will send your request to the relevant team and we will be in touch
with you as soon as we can. 

 

Regards

 

Customers and Engagement Team, Cumbria and Lancashire

Environment Agency

Telephone – 0203 0255 870

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else. We
have checked this email and its attachments for viruses. But you should
still check any attachment before opening it. We may have to make this
message and any reply to it public if asked to under the Freedom of
Information Act, Data Protection Act or for litigation. Email messages and
attachments sent to or from any Environment Agency address may also be
accessed by someone other than the sender or recipient, for business
purposes.

CMBLNC Info Requests, Environment Agency

Dear Mr Mudge

Thank you for your email of 1st March 2021. Please be assured that staff are working on your request. This is taking longer than usual but we will get the information you requested to you as soon as we possibly can.

We thank you for your patience in this matter.

Customer and Engagement Officer
Cumbria and Lancashire

dangos adrannau a ddyfynnir

CMBLNC Info Requests, Environment Agency

3 Atodiad

 

 

Dear Mr Mudge

 

Thank you for your email on 29 January 2021 in which you requested all
correspondence between the Environment Agency and the EPR/SP3609BX/A001
permit applicant (Fortum Carlisle Limited) and/or their agent(s), not
including information previously sent to you.

 

We apologise for the delay in providing you with this information.

 

We respond under the Freedom of Information Act 2000 and Environment
Regulations 2004.  Please refer to the [1]Open Government Licence which
explains the permitted use of this information. My apologies for the delay
in responding to you.

 

 

We have redacted limited information in line with the requirements of the
Data Protection Act 2018.

 

As a public body we are required under the Environmental Information
Regulations (EIR) to give reasons  why we have redacted some information. 
You can find the details in the appendix attached.

 

If you are not satisfied you can contact us within 2 calendar months to
ask for our decision to be reviewed. We shall review our response to your
request and give you our decision in writing within 40 working days.

 

If you are still not satisfied following this, you can raise a concern
with the Information Commissioner, who is the statutory regulator for
Freedom of Information and the Environmental Information Regulations.  The
contact details are:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113

Website: [2]http://ico.org.uk

 

 

Yours sincerely

 

 

Customer and Engagement Team, Environment Agency

Cumbria and Lancashire

 

 

 

 

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else. We
have checked this email and its attachments for viruses. But you should
still check any attachment before opening it. We may have to make this
message and any reply to it public if asked to under the Freedom of
Information Act, Data Protection Act or for litigation. Email messages and
attachments sent to or from any Environment Agency address may also be
accessed by someone other than the sender or recipient, for business
purposes.

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. http://ico.org.uk/