Dear portsmouth cc

under foia

how often do you hold meetings with your enforcement agents to review standards

what statistics are recorded and how long are these kept for ?

do you record
the amount of liability orders collected?
amount of liability orders returned?
reason for returned liability orders?
wrongful levies ie all goods are returned?
indemnities served to avoid prosecution after failed levys
disciplinaries and complaints

this is not a investigation into portsmouth cc but is important for the public purse that standards are maintained when it comes to auditing enforcement agents given their bad name

Yours faithfully,

steve prkns

Yours faithfully,

steve

FOI, Portsmouth City Council

1 Atodiad

 
 

Information Governance
Community & Communications  Services
Civic Offices, Guildhall Square, Portsmouth, PO1 2AL
Telephone:    023 9268 8482
                                               

                                                                       
 
Reference: FOI2019/1598
 
Dear Steve Prkns
 
 
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST ACKNOWLEDGEMENT
 
Thank you for your request for information received on 17th November 2019.
 
Your request is being considered and, subject to the points made below,
you will receive the information requested as promptly as possible within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.
 
If we need to obtain more information from you in order to understand what
information you require, we will contact you. If this is the case, the 20
days time limit will not commence until your request has been clarified.
 
The Act defines a number of exemptions that may prevent release of certain
information.  The City Council will consider whether any of these
exemptions apply and, where required by the Act, whether it is in the
public interest to release the information.  If we have to make a public
interest test, the 20 day time limit might be extended. We will inform you
if the time scale has to be extended and if any information is withheld
and of your rights of appeal.
 
The City Council would like to make you aware that disclosure of
information obtained through FOIA is a disclosure into the public domain.
 
The City Council’s standard approach is to provide the information in the
form in which we hold it.  If you require alternative formats, e.g. audio,
large print, etc. or a different language, please let me know and we will
provide it if reasonably practicable to do so. If your request is a
question and we do not hold the answer in recorded form we will try and
provide an answer where we are able unless it requires the creation of new
information.
 
There may be a fee payable for this information request and we will send
you a Fees Notice if this is the case. Any fee must be paid before the
request is provided.  The time between the issue of the Fees Notice and
receipt of payment is excluded from the calculation of the 20 working day
time limit.
 
Any personal information you provide in relation to this request will only
be used for the purposes of processing your request for information.
 
If you have any queries or concerns then please contact the Corporate
Information Governance Officer at Portsmouth City Council, Civic Offices,
Guildhall Square, Portsmouth, Hampshire, PO1 2AL, telephone 023 9268 8482,
e-mail [1][email address].
 
Yours sincerely
 
 
 
                                                                                               
           
Wendy Burton
Freedom of Information Officer
 
 
 

dangos adrannau a ddyfynnir

FOI, Portsmouth City Council

Customer, Community and Democratic Services
Civic Offices, Guildhall Square, Portsmouth, PO1 2AL
Telephone: 023 9268 8482
Fax: 023 9284 1327

Reference: FOI/2019/1598

Dear Steve Prkns

Further to our acknowledgement of your request, we need some clarification
from you so that we can provide you with an appropriate response.

We require clarification on questions 4-7 please. Are you asking if we
record the data or do you require the statistics for the subject of each
question?

If you wish to telephone the office (on the number above) to talk through
this clarification, I would be more than happy to discuss the matter with
you.

The normal time limit for responding to a request for information, under
the Freedom of Information Act is 20 working days from the day after it is
received. However, where an authority reasonably requires further
information or clarification before it is able to respond to a request,
section 10(6)(b) of the FOIA specifies that the 20-day period for
compliance with the request begins when the authority receives the
information it requires to identify and locate the information requested.

The City Council would like to make you aware that if we do not receive
clarification within 30 days your request for information will be closed.

The Act defines a number of exemptions that may prevent release of some or
all of the information that you have requested. The City Council will
consider whether any of these exemptions apply and, where required by the
Act, whether it is in the public interest to release the information. If
we have to make a public interest test, the 20 working day time limit
might be extended. You will be informed if any information is withheld and
of your rights of appeal.

There may be a fee payable for this information and you will be informed
if this is the case. Any fee must be paid before the request is processed
and the information released. The 20 working day time clock will stop
until the fee is paid.

If you have any queries or concerns then please contact the Corporate
Information Governance Officer at Portsmouth City Council, Civic Offices,
Guildhall Square, Portsmouth, Hampshire, PO1 2AL, telephone 023 9268 8482,
e-mail [1][email address].

Yours sincerely
 
Natasha King
Information Governance Specialist
 
 
_____________________________________________
From: FOI <[Portsmouth City Council request email]>
Sent: 18 November 2019 08:12
To: 'steve' <[FOI #620847 email]>
Cc: FOI <[Portsmouth City Council request email]>
Subject: FOI2019/1598 - Enforcement Agents
 
 
 
 

<< OLE Object: Picture (Device Independent Bitmap) >> Information
Governance
Community & Communications  Services
Civic Offices, Guildhall Square, Portsmouth, PO1 2AL
Telephone:    023 9268 8482
                                               

                                                                       
 
Reference: FOI2019/1598
 
Dear Steve Prkns
 
 
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST ACKNOWLEDGEMENT
 
Thank you for your request for information received on 17th November 2019.
 
Your request is being considered and, subject to the points made below,
you will receive the information requested as promptly as possible within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.
 
If we need to obtain more information from you in order to understand what
information you require, we will contact you. If this is the case, the 20
days time limit will not commence until your request has been clarified.
 
The Act defines a number of exemptions that may prevent release of certain
information.  The City Council will consider whether any of these
exemptions apply and, where required by the Act, whether it is in the
public interest to release the information.  If we have to make a public
interest test, the 20 day time limit might be extended. We will inform you
if the time scale has to be extended and if any information is withheld
and of your rights of appeal.
 
The City Council would like to make you aware that disclosure of
information obtained through FOIA is a disclosure into the public domain.
 
The City Council’s standard approach is to provide the information in the
form in which we hold it.  If you require alternative formats, e.g. audio,
large print, etc. or a different language, please let me know and we will
provide it if reasonably practicable to do so. If your request is a
question and we do not hold the answer in recorded form we will try and
provide an answer where we are able unless it requires the creation of new
information.
 
There may be a fee payable for this information request and we will send
you a Fees Notice if this is the case. Any fee must be paid before the
request is provided.  The time between the issue of the Fees Notice and
receipt of payment is excluded from the calculation of the 20 working day
time limit.
 
Any personal information you provide in relation to this request will only
be used for the purposes of processing your request for information.
 
If you have any queries or concerns then please contact the Corporate
Information Governance Officer at Portsmouth City Council, Civic Offices,
Guildhall Square, Portsmouth, Hampshire, PO1 2AL, telephone 023 9268 8482,
e-mail [2][email address].
 
Yours sincerely
 
 
 
                                                                                               
           
Wendy Burton
Freedom of Information Officer
 
 
 

dangos adrannau a ddyfynnir

Dear FOI,
other counculs are answering without issue

i would liek to know your ethics when it comes to collecting business rates

these answers will be contained in your contracts with agents and your code of ethics

thank you

steve perkins

Yours sincerely,

steve

FOI, Portsmouth City Council

Dear Steve

Many thanks for your response. As you will be aware, on 19th November 2019 we requested clarification from you as to whether you were simply asking whether we record the data you refer to, or whether you required the statistics for the subject of each question. Within our email, we explained that if we did not receive clarification from you within 30 days, your request for information would be closed.

As clarification was not received from you within the allocated timeframe, your request was closed. As such, your request will now be re-opened as a new request and the clarification you provided on 29th December 2019 has been noted.

The reference of your new request is FOI2019/1763 and you can expect to receive a response from us within the legal timeframe of 20 working days.

Kind regards

Natasha King
Information Governance Specialist

Portsmouth City Council
Civic Offices
Guildhall Square
Portsmouth
PO1 2BQ

T: 023 9288 2659
E: [email address]
E: [Portsmouth City Council request email] / [email address]
E: [email address]

dangos adrannau a ddyfynnir

FOI, Portsmouth City Council

1 Atodiad

[1]logo_engInformation Governance, Community & Communications Service

Civic Offices, Guildhall Square, Portsmouth, PO1 2AL

Telephone:    023 9268 8482

 

 

Our Ref: FOI/2019/1763

 

Dear Steve Prkns

                                   

INFORMATION REQUEST – FOI/2019/1763 - Enforcement Agents

 

Thank you for your request for information received on 29^th December
2019, which was considered under the Freedom of Information Act 2000. 

 

In accordance with the Act, Portsmouth City Council confirms it holds the
information.

 

YOUR REQUEST & OUR RESPONSE

 

1. How often do you hold meetings with your enforcement agents to review
standards

 

Meetings are held every 3 months

 

2. what statistics are recorded and how long are these kept for ?

 

The statistics recorded are the number of LO's sent, the number of LO's
returned, the reasons for return, the amount of debt sent, the amount of
debt collected and the amount of direct payment. This information is kept
for 6 years.

 

3. Do you record the amount of liability orders collected?

 

Yes

 

4. amount of liability orders returned?

 

Yes

 

5. Reason for returned liability orders?

 

Yes

 

6. Wrongful levies ie all goods are returned?

 

Yes

 

7. Indemnities served to avoid prosecution after failed levys
disciplinaries and complaints?

 

Yes

 

Under the Re- Use of Public Sector Information Regulations 2015 (SI
2015/1415) the supplied information may not be re-used without obtaining
the permission of Portsmouth City Council.

 

We trust that our response fulfils your request, however, you have the
right to appeal against this decision or to complain about our treatment
of your request.  If you wish to do so, please set out in writing your
grounds of complaint and send to the Corporate Information Governance
Officer at Portsmouth City Council, Civic Offices, Guildhall Square,
Portsmouth, Hampshire, PO1 2AL, telephone 023 9268 8482, e-mail
[2][email address].

Should you be dissatisfied with the outcome of the complaints decision you
may wish to follow the Portsmouth City Council’s Compliments and
Complaints procedure which can be found on the Portsmouth City Council
website or by contacting the Civic Offices.

 

Once these processes have been exhausted you have a further right of
appeal to the Information Commissioner at:

 

Further information is also available from the Information Commissioner
at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

[3]https://ico.org.uk

 

Yours sincerely

 

 

Jonathan Waite

FOI Officer

 

 

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dangos adrannau a ddyfynnir

References

Visible links
2. mailto:[email address]
3. https://ico.org.uk/

Dear FOI,

thank you for your prompt attention and transparancy

Yours sincerely,

steve