Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywWill Mather mewngofnodwch a gadael i bawb wybod.

Email communications policy

We're waiting for Will Mather to read recent responses and update the status.

Dear Birmingham City University,

I would like access to your relevant policies regarding expected response times for staff when responding to emails from students.

Yours faithfully,

Will

Freedom of Information Act, Birmingham City University

Dear Will,

RE: INFORMATION REQUEST DATED 26th JUNE 2019
REF: FOI – 03272

Thank you for your request for information. This was received on 26th June 2019 and we are dealing with it under the terms of the Freedom of Information Act 2000.

We will respond to the information request within 20 working days (i.e on or before 23rd July 2019). If we are unable to respond to the request or if the University does not hold the information or if there is a reason for it to be withheld, we will write to you with the reasons why.

If you have any queries or concerns about the process, please do not hesitate to contact us. Otherwise we will write to you on or before 23rd July 2019.

Thanks,

Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD

T: 0121 300 5288
E: [Birmingham City University request email]

dangos adrannau a ddyfynnir

Freedom of Information Act, Birmingham City University

2 Atodiad

Dear Will,

RE: INFORMATION REQUEST DATED 26th JUNE 2019
REF: FOI – 03272

Further to your request received on 26th June, please see our response attached.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests for an internal review should be made to the Head of Legal and Compliance at [Birmingham City University request email] or by writing to: Head of Legal and Compliance, Birmingham City University, Joseph Priestley Building, Cardigan Street, B4 7BD.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. Please see https://ico.org.uk/concerns/getting/ for details of their procedure. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Thanks,

Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD

T: 0121 300 5288
E: [Birmingham City University request email]

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywWill Mather mewngofnodwch a gadael i bawb wybod.