Electronic & Digital Patient Records
Dear Nottingham University Hospitals NHS Trust,
1.Does the trust manage the digitization of its patient records or is this outsourced?
2. If outsourced who is the current provider, when did the contract start and what is the contract term?
a. Was this contract awarded via any Frameworks e.g. CCS RM1063?
b. What is the cost of digitising patient records within the trust?
c. What is the cost of digitising patient records with outsourced providers?
3. What is the volume of patient record creation per day/week/month by the trust (day forward records)?
a. Is the scanning of patient records linked to any Document Management systems?
b. If so can you confirm which ones are used within the trust?
4. If the service is provided in house how many staff are involved in:
a. Sorting the incoming mail
b. Distributing incoming mail
5. What is your average number of daily returned mail items?
6. Does the Council currently scan documents at department level?
7. Please outline which departments and average daily volumes.
8. Is there a quality standard to adhere to within the trust?
9. Are there any special stationary types used?
10. Does the trust scan other records than patient files?
11. If yes could you please supply daily volumes of record scanning?
12. If yes, please also supply types of records which are scanned?
13. Can you please provide the contact details including email address/format of the trust’s IT Director?
a. If the IT Director is not responsible for digital transformation, please supply contact details, including email address/format of the person(s) who are.
14. Could you please supply a current organisational chart for medical records, digitisation services and digital transformation programmes?
Yours faithfully,
Daniel Stonard
Dear Mr Stonard
REF: NUH 43223 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST -
Acknowledgement
Thank you for your request for information about Digital Records
Management. Your request was received on 19^th October 2017 and we are
dealing with it under the terms of the Freedom of Information Act 2000.
Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH).
In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.
You will receive the information requested within 20 working days allowed
under the Act unless the Trust does not hold the information or there is a
reason for it to be withheld. I will write to you in any event.
If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know.
If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.
Further information about your rights is also available from the
Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk
Yours sincerely,
James Foulds
Freedom of Information (FOI) Administrator
Information Governance Team
Heathfield House
ICT Services, Nottingham University Hospitals NHS Trust
City Hospital Tel: 0115 9691169 ext 54646
Please note my working hours are 08.00 -16.00 through the working week.
ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[2]http://ictselfservice
Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.
References
Visible links
1. http://www.ico.gov.uk/
2. http://ictselfservice/
REF: NUH 43223 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
I acknowledge your request for information about Digital Health Records.
Your request was received on 18^th October 2017 and we are dealing with
it under the terms of the Freedom of Information Act 2000.
Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH).
In your request you asked for . . .
4. If the service is provided in house how many staff are involved in:
a. Sorting the incoming mail
b. Distributing incoming mail
5. What is your average number of daily returned mail items?
To help us meet your request could you please clarify what is meant by
“mail”? Could this be physical medical records or actual mail distributed
through the Trust for instance.
We cannot process your request without further information.
If you wish to discuss any of the above then please contact me. Please
remember to quote the reference number above in any future communications.
If are unhappy with the overall service you have received and wish to make
a complaint, you should write to:
Complaints Lead
Nottingham University Hospitals NHS Trust,
Queen’s Medical Centre Campus,
Derby Road,
Nottingham, NG7 2UH.
If, after exhausting our internal process, you are still unhappy with the
information received, you may write to:
The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Cheshire, SK9 5AF.
Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk
Yours sincerely
James Foulds
Freedom of Information (FOI) Administrator
Information Governance Team
ICT Services, Nottingham University Hospitals NHS Trust
City Hospital
Heathfield House
Tel: 0115 9691169 ext 54656
Please note my working hours are 08.00 -16.00 through the working week.
ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[2]http://ictselfservice
Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.
References
Visible links
1. http://www.ico.gov.uk/
2. http://ictselfservice/
Dear Foulds James (ICT Services),
Please discard these questions, and continue with responding to the others. Thank you
Yours sincerely,
Daniel Stonard
REF: NUH 43223 FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST –
FINAL DISCLOSURE
I am writing in response to your correspondence dated 19^th October 2017
requesting information under the Freedom of Information Act 2000.
Nottingham University Hospitals NHS Trust (NUH) came into being on 1st
April 2006 and assumed responsibility for the services provided by both
the Queen's Medical Centre (QMC) and Nottingham City Hospital NHS Trust
(NCH).
Your request for information has now been considered and I am pleased to
be able to answer your questions as follows:
o Please refer to the attached document
You are advised that this information is provided in accordance with the
Freedom of Information Act 2000 and is for your personal use. Any re-use
of this information will be subject to copyright and the Re-Use of Public
Sector Information Regulations (18^th July 2015). In the event of any
re-use, the information must be reproduced accurately and not used in a
misleading manner.
If you have any queries or concerns then please contact me. Please
remember to quote the reference number above in any future communications.
If you are unhappy with the response you have received and wish to make an
appeal, you should write to:
Information Governance Manager
Nottingham University Hospitals NHS Trust
ICT Services, Heathfield House
City Campus
Hucknall Road
Nottingham
NG5 1PB
If are unhappy with the overall service you have received and wish to make
a complaint, you should write to:
Complaints Lead
Nottingham University Hospitals NHS Trust,
Queen’s Medical Centre Campus,
Derby Road,
Nottingham, NG7 2UH.
If, after exhausting our internal process, you are still unhappy with the
information received, you may write to:
The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Cheshire, SK9 5AF.
Telephone: 08456 30 60 60 or 01625 54 57 45
[1]www.ico.gov.uk
Yours sincerely
James Foulds
Freedom of Information (FOI) Administrator
Information Governance Team
ICT Services, Nottingham University Hospitals NHS Trust
City Hospital
Heathfield House
Tel: 0115 9691169 ext 54656
Please note my working hours are 08.00 -16.00 through the working week.
ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[2]http://ictselfservice
Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.
Please note my working hours are 08.00 -16.00 through the working week.
ICT Services are always happy to help, you can access our services by
calling 69000 or for non-urgent enquiries please use the Self Service form
[3]http://ictselfservice
Help us prevent infections at our hospitals by cleaning your hands.
Remember – hand washing is the simplest and most effective way of
preventing infections.
Sent on behalf of:
Rory King
Information Governance Manager
ICT Services
Nottingham University Hospitals NHS Trust
City Hospital
Nottingham
NG5 1PB
Tel: 0115 9691169 Ext. 57169
Email: [4][email address]
References
Visible links
1. http://www.ico.gov.uk/
2. http://ictselfservice/
3. http://ictselfservice/
4. mailto:[email address]
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