Domiciliary care in Halton BC

James A Owen made this Freedom of Information request to Healthwatch Halton

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Healthwatch Halton,

Can you please explain the disparity with your figures on the domiciliary care provided by Halton BC.

You have information in your report 'Home Care Who Cares' Dec 2016 as follows;

Spend on Domiciliary Care £4.3m per year. Halton BC has a cost of £9.4m per year.

People receiving care 790. Halton BC show a figure of 722.

You have hours per week of 6882. Halton BC has 8641.

How will Halton Health Watch assure the residents of Halton the following.
That the spot providers, when used, have trained staff ready to step in fully qualified to administer prescribed medication, have the necessary knowledge and equipment to handle clients with comorbidities and weight issues.
Has Halton Health Watch access to the information as to when more than one carer is required at a clients address.
Is a risk assessment in place for all addresses visited by a carer.

Yours faithfully,

James A Owen

Dave Wilson, Healthwatch Halton

1 Atodiad

Dear James
Thank you for your enquiry.
All information you mention from our ‘Who Cares’ report was either
supplied to us by Halton Borough Council following our request for
information or taken from publicly available documents available during
the time of our work on this report.
1. The information on Domiciliary Care spend of £4.3 million was taken
from a report, ‘Transforming Domiciliary Care’, given to Halton Borough
Council’s Health Policy & Performance Board meeting in September 2016.
2. At the time of our survey being sent to Domiciliary Care Service users
(November 2015), we were informed by Halton Borough Council that our
survey would be sent to 790 people receiving Domiciliary Care in Halton.
 The figures for people receiving care appears to fluctuate as one may
expect. The report to the Health Policy & Performance Board in September
2016 quotes a figure of 736 people. You quote a figure of 722.  
3. The figures we used for hours per week of 6882 were again supplied to
us by Halton Borough Council following a request we made in June 2016.
 These were a total of 27,528 hours per 4 week period, equating to 357,864
hours per year and 6882 per week.   In a report to Halton Borough
Council’s Health Policy & Performance Board in September 2016 a figure of
‘in excess of 350,000 hours of care per year' is quoted. 
4. How will Halton Health Watch assure the residents of Halton the
following.
That the spot providers, when used, have trained staff ready to step in
fully qualified to administer prescribed medication,  have the necessary
knowledge and equipment to handle clients with comorbidities and weight
issues. 
Has Halton Health Watch access to the information as to when more than one
carer is required at a clients address.
Is a risk assessment in place for all addresses visited by a carer.
For your remaining requests, you will have to take these up with Halton
Borough Council. As the commissioners of Domiciliary Care Services they
will have details of the Service Level Agreements they have with each
provider. 
regards
Dave Wilson
Communication & Information Officer

Healthwatch Halton
St Maries
Lugsdale Road
Widnes
WA8 6DB
Tel: 0300 777 6543
[1]www.healthwatchhalton.co.uk

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