Dear Competition and Markets Authority,

I would be very grateful if the following requests could be considered:

1. Please confirm if you are in contract for a fully outsourced managed print service.
2. Does this include Multi-Functional Devices (MFDs) and printers?
3. Please confirm date from and date to of contract awarded and what extensions if any.
4. Please confirm who the contract was awarded to.
5. Please confirm the name or job role of the employee that is responsible for the management of the printer estate for your organisation.
6. What are the current mailing processes? E.g franking etc?
7. Please confirm the current Service Level Agreements (SLA’s) in place and whether these SLA’s have been met over the last 12 months.
8. Please confirm if you intend to go out to tender next time or call off an existing framework. If so, which one?
9. How many MFDs do you have?
10. What is the annual spend on MFDs – including lease costs, consumables, costs per click and service charges?
11. How many printers do you have?
12. What is the annual spend on printers – including lease costs, consumables, costs per click and service charges?
13. What is the annual spend on toners outside of any contract that is in place with a 3rd party?
14. Please confirm the annual volumes of mono and colour prints.
15. How much time a month does the IT team spend on printer queries from end users?
16. Do you have any mobile print capabilities?
17. Do you have any secure print capabilities?
18. What print management software do you use across the organisation?
19. What remote monitoring software do you use across the organisation?
20. How many locations do you have?
21. Is there a Digital Transformation strategy in place and if so who is responsible for this?

Yours faithfully,

Bob Duncan

Stephen Bracken-Kemish, Competition and Markets Authority

1 Atodiad

Classification:Official

 

Dear Mr Duncan

 

I attach the CMA’s acknowledgement of your FoI request

 

Yours sincerely

 

Stephen Bracken-Kemish

 

Stephen Bracken-Kemish

Information Management and Security Assistant

Information Access Team

 

 

dangos adrannau a ddyfynnir

Parth Malkan, Competition and Markets Authority

5 Atodiad

Classification:Official

 

Dear Mr Duncan,

 

Please see the attached response to FOI Request, apologies for the delay.

 

Kind Regards,

Parth Malkan | Associate Project Manager | Business Services | Competition
and Markets Authority | The Cabot | 25 Cabot Square | London | E14 4QZ|
02037386208

[1]twitter.png[2]facebook.png[3]https://cma-live.cma.gov.uk/how-do-i/com...
| [6]@CMAgovUK

 

 

From: Bob Duncan <[7][FOI #622598 email]>
Sent: 22 November 2019 11:50
To: Information Access Team <[8][email address]>
Subject: Freedom of Information request - Documents Strategy

 

Dear Competition and Markets Authority,

 

I would be very grateful if the following requests could be considered:

 

1. Please confirm if you are in contract for a fully outsourced managed
print service.

2. Does this include Multi-Functional Devices (MFDs) and printers?

3. Please confirm date from and date to of contract awarded and what
extensions if any.

4. Please confirm who the contract was awarded to.

5. Please confirm the name or job role of the employee that is responsible
for the management of the printer estate for your organisation.

6. What are the current mailing processes? E.g franking etc?

7. Please confirm the current Service Level Agreements (SLA’s) in place
and whether these SLA’s have been met over the last 12 months.

8. Please confirm if you intend to go out to tender next time or call off
an existing framework. If so, which one?

9. How many MFDs do you have?

10. What is the annual spend on MFDs – including lease costs, consumables,
costs per click and service charges?

11. How many printers do you have?

12. What is the annual spend on printers – including lease costs,
consumables, costs per click and service charges?

13. What is the annual spend on toners outside of any contract that is in
place with a 3rd party?

14. Please confirm the annual volumes of mono and colour prints.

15. How much time a month does the IT team spend on printer queries from
end users?

16. Do you have any mobile print capabilities?

17. Do you have any secure print capabilities?

18. What print management software do you use across the organisation?

19. What remote monitoring software do you use across the organisation?

20. How many locations do you have?

21. Is there a Digital Transformation strategy in place and if so who is
responsible for this?

 

Yours faithfully,

 

Bob Duncan

 

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