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Documents related to the Risk Based Verification system

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Dear South Northamptonshire District Council,

This is a FOI request related to the Risk Based Verification system. South Northamptonshire Council applies the system to have different levels of checks according to the risk associated with those benefit claims. South Northamptonshire Council's use of the system is described in this system:

http://modgov.southnorthants.gov.uk/docu...

In the following request the Risk Based Verification system is referred to simple as the “the system”.

As it is difficult for me to assess how much work it is for you to find this information, I am posing many questions at once. If the request as a whole exceeds appropriate cost limit for FOIs (Section 12 of the FOIA), could you please prioritise my questions in the order at which I have presented them.

Could you please supply the following:

1. Privacy impact assessments of the system.
2. Data sharing agreements related to the system.
3. If part of the system is being delivered through a contract with an external suppliers, please provide your most recent contracts with the providers.
4. The most recent evaluations of the functioning and impact of the system.
5. The most recent operational reviews of the system.
6. Instructional materials and technical manuals for operating the system.
7. Any studies or other documentation describing possible biases or unfairness in the system’s results.
8. Any reports about the accuracy or validity of the system’s results.
9. Any local settings, factors or weightings that you are applying when using the system.

I would be happy to supply any clarifications if that is useful. Many thanks for your help.

Yours faithfully,

Aleksi Knuutila

Admin, CCC (SNC), South Northamptonshire District Council

1 Attachment

THIS IS AN AUTOMATED RESPONSE

 

Thank you very much for contacting South Northants Council Customer
Services by email. It is the most efficient way to get information to us
and we appreciate you taking the time to do so.

 

If your email contains a query, the council's target for dealing with
emails is 10 working days, but the Customer Service Team will try,
wherever possible, to respond within two working days.

 

 

[1]Title: Your vote matters - Make Sure you're in - Description: Elections
Reminder - Your vote matters - Make Sure You're In

 

Did you know that via our website [2]www.southnorthants.gov.uk you can:

 

•  Pay for Council Tax and other Council payments

•  Report a damaged bin

•  Submit a change of address

•  Find out about your local area (recycling banks, who your Councillor is
and more)

•  Check planning applications

·         Check you bin collection day

·         Register to vote

·         And much more

 

 

·         Please note we operate an appointment scheme for face to face
advice at the Forum

 

Useful phone numbers

Council Tax and business rates                              01327
322190    

General Enquiries                                                01327
322322            

Housing & Council Tax Benefit                               01327
322140    

Make a Payment (automated payment line)            0845 230
0216                           

 

 

·         Customers needing to provide evidence or documents to support a
Housing Benefit or Council Tax Reduction claim can scan the documents and
email to [3][email address]

 

·         Customers needing to drop off evidence or documents for Council
Tax (not Council Tax Reduction) can scan and email to
[4][email address] or can post to: Council Tax department,
The Forum, Moat Lane, Towcester, NN12 6AD. 

 

 

Kind regards,

 

The Customer Service Team

South Northants Council

 

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
2. http://www.southnorthants.gov.uk/
3. mailto:[email address]
4. mailto:[email address]

South Northamptonshire District Council

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [email address] and quote case reference 101000893875

Freedom of Information Act 2000 / Environmental Information Regulations 2004

The Council is dealing with your request for information in accordance with the above legislation. This means that it has 20 working days to respond to your request. Unless the Council does not have the information or determines that, if it has the information, it is not required to release it to you, the Council should send you the information requested, or a notification of the cost of supplying that information within 20 working days.

If you are provided with any information as a result of your request, you may be required to pay the Council's disbursements in providing that information. Disbursements consist of any costs arising from:

? Complying with your request for the information to be provided in a particular format;
? Reproducing the document (ie photocopy/ printing);
? Costs of postage or fax.

You will be notified of any disbursement costs once the Council is in a position to provide the information requested and the Council will not release the information until these costs have been paid. You will have 3 months from the date you are notified of the disbursement costs to pay such costs.

If the Council confirms that it has the information you have requested, but considers that it is not required to release it to you, you will be given a written notification detailing why the information is not being released.

In the event you need to contact the Council about your request, please email [email address] and quote case reference (system to insert reference).

Kind regards

FOI Admin
Direct Tel: 01327 322287

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [email address] and quote case reference 101000893875

This e-mail (including any attachments) may be confidential and may contain legally privileged information. You should not disclose its contents to any other person. If you are not the intended recipient, please notify the sender immediately.

Whilst the Council has taken every reasonable precaution to minimise the risk of computer software viruses, it cannot accept liability for any damage which you may sustain as a result of such viruses. You should carry out your own virus checks before opening the e-mail(and/or any attachments).

Unless expressly stated otherwise, the contents of this e-mail represent only the views of the sender and does not impose any legal obligation upon the Council or commit the Council to any course of action.

Belinda Green, South Northamptonshire District Council

Dear Sir

 

I am writing with reference to your Freedom of Information request
received on 16^th January 2018.

 

I write to request an extension on the 20 working days given to respond to
you as it is proving a more detailed enquiry than I initially expected. I
would appreciate an extension until 23^rd February 2018.  

 

Many thanks

 

Belinda

 

 

Belinda Green

Joint Revenues and Benefits Manager

South Northamptonshire Council and Cherwell District Council

 

Direct dial: 01327 322182

Email: [1][email address]

 

Visit us online at [2]www.southnorthants.gov.uk and [3]www.cherwell.gov.uk

 

 

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
1. mailto:[email address]
2. http://www.southnorthants.gov.uk/
3. http://www.cherwell.gov.uk/

Dear Belinda Green,

Thank you for your response and your help. It is no problem if you get the information to me by the 23th of February.

Yours sincerely,

Aleksi Knuutila

HBCTR (SNC), South Northamptonshire District Council

Dear Sir/Madam,

 

Freedom of Information Act 2000

Reference 101000893875

 

Please find below the response to your request under the terms of the
Freedom of Information Act.

 

I would like to apologize for the delay in returning this information to
you, however we had to seek further clarification and investigation from a
third party.

 

You have asked us to provide the following in relation to our risk based
verification policy at South Northants Council

 

1. Privacy impact assessments of the system.
2. Data sharing agreements related to the system.
3. If part of the system is being delivered through a contract with an
external suppliers, please provide your most recent contracts with the
providers.
4. The most recent evaluations of the functioning and impact of the
system.
5. The most recent operational reviews of the system.
6. Instructional materials and technical manuals for operating the system.
7. Any studies or other documentation describing possible biases or
unfairness in the systems results.
8. Any reports about the accuracy or validity of the systems results.
9. Any local settings, factors or weightings that you are applying when
using the system.

 

Our responses are as follows

 

Point 1. Privacy impact assessments of the system. None held

 

Point 2, 3, 6, 7, 8 9 In considering requests for information under the
Freedom of Information Act 2000, a public authority may decide that the
information is exempt from disclosure. This may, in turn, require the
public authority to apply a public interest test to ensure that the public
interest test in withholding the information is greater than that in
disclosing it.  The Council considered that the information you have
requested in these points is exempt from disclosure under Section 43 of
the Freedom of Information Act. Section 43 permits the Council to withhold
information if its disclosure would, or is likely to, prejudice the
commercial interest of any person, including the public authority holding
it. It should also be noted that the intellectual property belongs to a
third party and the contract we have in place contains a clause which does
not enable sharing of this information.

 

4. The most recent evaluations of the functioning and impact of the
system. None held by the local authority

 

5. The most recent operational reviews of the system. None held by the
local authority

 

 

The Council endeavours to answer requests for information as fully and
accurately as possible. If you are not satisfied with this response, you
may request an internal review by contacting the Chief Executive at South
Northamptonshire Council, The Forum, Moat Lane, Towcester NN12 6AD.  If
following the review you are still not satisfied with the Council’s
response, you are advised to contact the Information Commissioner directly
at the Information Commissioners Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF or on [1][email address].

 

 

Kind Regards,

 

The Entitlements Team

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
1. mailto:[email address]

We don't know whether the most recent response to this request contains information or not – if you are Aleksi Knuutila please sign in and let everyone know.