Dear Public Sector Audit Appointments Limited,

1. Please confirm if you are in contract for a fully outsourced managed print service.
2. Does this include Multi-Functional Devices (MFDs) and printers?
3. Please confirm date from and date to of contract awarded and what extensions if any.
4. Please confirm who the contract was awarded to.
5. Please confirm the name or job role of the employee that is responsible for the management of the printer estate for your organisation.
6. What are the current mailing processes? E.g franking etc?
7. Please confirm the current Service Level Agreements (SLA’s) in place and whether these SLA’s have been met over the last 12 months.
8. Please confirm if you intend to go out to tender next time or call off an existing framework. If so, which one?
9. How many MFDs do you have?
10. What is the annual spend on MFDs – including lease costs, consumables, costs per click and service charges?
11. How many printers do you have?
12. What is the annual spend on printers – including lease costs, consumables, costs per click and service charges?
13. What is the annual spend on toners outside of any contract that is in place with a 3rd party?
14. Please confirm the annual volumes of mono and colour prints.
15. How much time a month does the IT team spend on printer queries from end users?
16. Do you have any mobile print capabilities?
17. Do you have any secure print capabilities?
18. What print management software do you use across the organisation?
19. What remote monitoring software do you use across the organisation?
20. How many locations do you have?
21. Is there a Digital Transformation strategy in place and if so who is responsible for this?

Yours faithfully,

Bob Duncan

General Enquiries, Public Sector Audit Appointments Limited

1 Atodiad

Dear Mr Duncan

 

Thank you for your request for information dated 9 December 2019, received
by us on 9 December 2019, requesting information as set out below.

 

Your request is being dealt with under freedom of information requirements
and will be answered within 20 working days.

 

If you have any queries about your request, do not hesitate to contact me.

 

Regards

 

 

Julie Sharp

Quality Manager
Public Sector Audit Appointments Limited

M: 07785 928756
E: [1][email address]

W: [2]http://www.psaa.co.uk

 

[3]cid:image001.png@01D07773.964E90A0

 

 

 

 

From: Bob Duncan [mailto:[FOI #625651 email]]
Sent: 09 December 2019 09:54
To: General Enquiries <[PSSA request email]>
Subject: Freedom of Information request - Document Strategies

 

Dear Public Sector Audit Appointments Limited,

1. Please confirm if you are in contract for a fully outsourced managed
print service.
2. Does this include Multi-Functional Devices (MFDs) and printers?
3. Please confirm date from and date to of contract awarded and what
extensions if any.
4. Please confirm who the contract was awarded to.
5. Please confirm the name or job role of the employee that is responsible
for the management of the printer estate for your organisation.
6. What are the current mailing processes? E.g franking etc?
7. Please confirm the current Service Level Agreements (SLA’s) in place
and whether these SLA’s have been met over the last 12 months.
8. Please confirm if you intend to go out to tender next time or call off
an existing framework. If so, which one?
9. How many MFDs do you have?
10. What is the annual spend on MFDs – including lease costs, consumables,
costs per click and service charges?
11. How many printers do you have?
12. What is the annual spend on printers – including lease costs,
consumables, costs per click and service charges?
13. What is the annual spend on toners outside of any contract that is in
place with a 3rd party?
14. Please confirm the annual volumes of mono and colour prints.
15. How much time a month does the IT team spend on printer queries from
end users?
16. Do you have any mobile print capabilities?
17. Do you have any secure print capabilities?
18. What print management software do you use across the organisation?
19. What remote monitoring software do you use across the organisation?
20. How many locations do you have?
21. Is there a Digital Transformation strategy in place and if so who is
responsible for this?

Yours faithfully,

Bob Duncan

-------------------------------------------------------------------

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[4][FOI #625651 email]

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Information requests to Public Sector Audit Appointments Limited? If so,
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dangos adrannau a ddyfynnir

General Enquiries, Public Sector Audit Appointments Limited

2 Atodiad

Dear Mr Duncan

 

Please find attached our response to your Freedom of Information request
dated 9 December 2019.

 

 

 

Regards

 

 

Julie Sharp

Quality Manager
Public Sector Audit Appointments Limited

M: 07785 928756
E: [1][email address]

W: [2]http://www.psaa.co.uk

 

[3]cid:image001.png@01D07773.964E90A0

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[4][FOI #625651 email]

Is [5][PSSA request email] the wrong address for Freedom of
Information requests to Public Sector Audit Appointments Limited? If so,
please contact us using this form:
[6]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[7]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[8]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

dangos adrannau a ddyfynnir