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Dear Post Office Limited,

Could you please provide me with a copy of a document that was mentioned in the current Horizon trial.

It was to do with a visit to West Byfleet Post Office by a Fujitsu employee.

This document is dated 23 Feb 2006 and was written by Fujitsu engineer Ann Chambers. It says:
It contains the following:

"I have checked very carefully and can see no indication that the continuing discrepancies are due to a system problem. I have not been able to pin down discrepancies to individual days or stock units because the branch does not seem to be operating in a particularly organised manner... I recommend that this call is passed back to NBSC tier 2 [Post Office Horizon support] for further investigation, since there is no evidence that the discrepancies are being caused by a system problem."

Yours faithfully,

Tony Williams

no-reply@postoffice.ecase.co.uk on behalf of Information Rights Team, Post Office Limited

1 Attachment

Dear Mr Williams,

Please find an acknowledgement attached to your Freedom of Information
Request.

Regards,

Kerry Moodie

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ

0333 665 3951

no-reply@postoffice.ecase.co.uk on behalf of Information Rights Team, Post Office Limited

2 Attachments

Dear Mr Williams,

Please find the response attached to your Freedom of Information request.

Regards,

Kerry Moodie

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ

0333 665 3951