Disabled Facilities Grants - Timescales

Response to this request is long overdue. By law, under all circumstances, Blaby District Council should have responded by now (details). You can complain by requesting an internal review.

Dear Blaby District Council,

I am looking into the impact of COVID on the delivery of Disabled Facilities Grants by local authorities. Apologies I inadvertently missed the following questions off my previous request.

Could you please provide the following information:

1. During 2018/19, how long (in days) on average did it take from request to completion of adaptation?
2. During 2019/20, how long (in days) on average did it take from request to completion of adaptation?
3. During 2020/21 (up to date), how long (in days) on average has it taken from request to completion of adaption?

Please clarify whether the above are in days, or working days (ie Monday-Friday).

Thank you for your help.

Yours faithfully,

s sankey

Freedom of Information Mailbox, Blaby District Council

Dear S Sankey

Freedom of Information Request – FOI-21-150

I acknowledge your request for information. Your request is now being considered and you will receive a response within 20 working days, as defined by the Act.This is subject to the information not being exempt or containing a reference to a third party.

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Emily Henderson
Information Governance Officer
Blaby District Council
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Freedom of Information Mailbox, Blaby District Council

Dear S Sankey,

Freedom of Information Request – FOI-21-150

Please find below a response to your request for information, which was received on 11/02/2021, and has been dealt with under the Freedom of Information Act 200 (“the Act”).

1. During 2018/19, how long (in days) on average did it take from request to completion of adaptation? 161 days
2. During 2019/20, how long (in days) on average did it take from request to completion of adaptation? 195 days
3. During 2020/21 (up to date), how long (in days) on average has it taken from request to completion of adaption? 270 days

The information provided in response to Freedom of Information requests is subject to copyright protection. Where the copyright is owned by Blaby District Council, re-use is permitted in accordance with the terms of the Open Government Licence. However, we do ask that you attribute the information to Blaby District Council when re-using it.

Where third party copyright is identified, you will need to contact the copyright owner directly should you wish to re-use their information.

Should you be unhappy with the way your request has been handled you can ask for an internal review by emailing: [email address]. The Legal and Information Governance Officer will then arrange a review of your case.

If you are not happy with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. For more information, please visit: www.ico.org.uk.

If you have any further queries, please email [email address] quoting the above reference number.

Yours sincerely

Information Governance Team, Blaby District Council

To find out about how we use the personal information you have supplied us please review our privacy notice on our website.

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Dear Freedom of Information Mailbox,

Thank you very much for your helpful response:

1. During 2018/19, how long (in days) on average did it take from request to completion of adaptation? 161 days
2. During 2019/20, how long (in days) on average did it take from request to completion of adaptation? 195 days
3. During 2020/21 (up to date), how long (in days) on average has it taken from request to completion of adaption? 270 days

Could you confirm whether the dates are in days or working days, ie 5 or 7 days in a week.

Thanks again

Yours sincerely,

s sankey

Freedom of Information Mailbox, Blaby District Council

Dear S Sankey,

Thank you for your email.

Your request has been referred to the relevant team for a response.

Information Governance Team

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