Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywH Cidade de Carvão mewngofnodwch a gadael i bawb wybod.

Disabled Access Department.

H Cidade de Carvão made this Rhyddid Gwybodaeth request to HM Passport Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for H Cidade de Carvão to read recent responses and update the status.

H Cidade de Carvão

Dear HM Passport Department,

Pleade provide me with the CORRECT phone number of your "Disabled Access" Department, which does not have disabled access; and provide me with the contact details of the department that oversees the Disabled Access Department, so that I can write to them to get the disabled access department converted into one that truly has disabled access, instead on being "Disabled Access" only in name.

Yours faithfully,

H. C.

FOI, HM Passport Office

If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
next 2 working days.


If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
appropriate department listed below:


• For a passport enquiry or complaint, please complete an online enquiry


• If your enquiry or complaint relates to a certificate which you have
ordered from the General Registrar’s Office, please complete the
certificate service order enquiries form.


• If your request is for information relating to your data held by Her
Majesty’s Passport Office or an individual it falls under the terms of the
Data Protection Act 1998 and may qualify as a Subject Access Request,
please email [email address]


• If your enquiry relates to nationality you should forward your enquiry
to the UK Visas and Immigration enquiry team who are better placed to
respond, please email    [email address] 



dangos adrannau a ddyfynnir

HM Passport Office Feedback, HM Passport Office

Dear H. C.
Thank you for your email of 4 October 2019 regarding disabled access to
Her Majesty’s Passport Office sites.  To enable us to respond to your
complaint and provide assistance, please provide details of the issues you
encountered, by return of this email.
Due to Data Protection regulations we will also require a personal email
address for us to respond.
Yours sincerely
P Parsons
Customer Service Management Team
HM Passport Office Operations
Her Majesty's Passport Office
Room E01 Smedley Hydro Trafalgar Road PR8 2HH
T: +44 (0)203 450 8882 Text relay prefix 18001
E: [1][email address]
The details that you provide to Her Majesty's Passport Office (HMPO) and
any response from us will be sent to you by unencrypted e-mail via the
internet. This means that complete confidentiality of your personal
information is not possible because we cannot guarantee the security of
the internet communications. If you are not comfortable with this
arrangement, you may prefer to contact us by telephone or post.

dangos adrannau a ddyfynnir


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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywH Cidade de Carvão mewngofnodwch a gadael i bawb wybod.