Dear HM Passport Department,
Pleade provide me with the CORRECT phone number of your "Disabled Access" Department, which does not have disabled access; and provide me with the contact details of the department that oversees the Disabled Access Department, so that I can write to them to get the disabled access department converted into one that truly has disabled access, instead on being "Disabled Access" only in name.
If your enquiry falls within the remit of a Freedom of Information request
Her Majesty’s Passport Office will send you an acknowledgement within the
next 2 working days.
If your enquiry does not fall within the Freedom of Information remit this
will not be forwarded or responded to. Therefore please contact the
appropriate department listed below:
• For a passport enquiry or complaint, please complete an online enquiry
• If your enquiry or complaint relates to a certificate which you have
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• If your request is for information relating to your data held by Her
Majesty’s Passport Office or an individual it falls under the terms of the
Data Protection Act 1998 and may qualify as a Subject Access Request,
please email [email address]
• If your enquiry relates to nationality you should forward your enquiry
to the UK Visas and Immigration enquiry team who are better placed to
respond, please email [email address]
Dear H. C.
Thank you for your email of 4 October 2019 regarding disabled access to
Her Majesty’s Passport Office sites. To enable us to respond to your
complaint and provide assistance, please provide details of the issues you
encountered, by return of this email.
Due to Data Protection regulations we will also require a personal email
address for us to respond.
Customer Service Management Team
HM Passport Office Operations
Her Majesty's Passport Office
Room E01 Smedley Hydro Trafalgar Road PR8 2HH
T: +44 (0)203 450 8882 Text relay prefix 18001
E: [email address]
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arrangement, you may prefer to contact us by telephone or post.
1. mailto:[email address]
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