Direct Payments on Cards by Local Authorities

John A Gelmini made this Rhyddid Gwybodaeth request to Darlington Borough Council as part of a batch sent to 82 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Darlington Borough Council fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Darlington Borough Council,

1) How many of your authority's customers are in receipt of a direct payment for Care Act services, please?

2) What was the combined value of all Care Act budgets delivered through direct payments made in 2020 and 2019, please?

3) What is the median amount of a gross direct payment made on behalf of your organisation?

4) How frequently are direct payments made (i.e., weekly, fortnightly, 28 days or calendar month). Please provide a breakdown, thank you.

5) How many of your direct payment clients receive their payment into a prepaid card or managed account? Please provide a breakdown of the numbers, thank you.

6) Which prepaid card suppliers has your organisation contracted with?

7) What is the applicable contract length with these providers and when do these arrangements come up for renewal?

8) Does your organisation use prepaid cards to disburse funds to other people (i.e., asylum seekers, refugees, homeless). If so, please can you provide a breakdown of the median amount, recipient category, frequency of funds disbursed and the total value of funds made in 2020 and 2019, please?

9) Is your s151 Officer (CFO) aware of the recent £32 million GBP fine levied against Mastercard, allpay and PFS for allegedly operating a cartel in the public sector prepaid card space? Link to PSR article here:

10) Has your organisation released a statement about these proceedings and if so, please can you provide it, thank you?

Yours faithfully,

John A Gelmini

Darlington Borough Council

1 Atodiad



Dear Mr Gelmini


Thank you for your request for information, received 02 September 2021. 


We are processing your request in accordance with our Freedom of
Information and Environmental Information Request Procedure, which you can
find on our [2]website.


While you could ordinarily expect a full response to your request within
20 working days in light of the restrictions currently in place due to
COVID-19 and the need to target our resources at meeting the needs of the
most vulnerable there may be a delay in you receiving a response.  I
apologise in advance, but trust you can appreciate why we are unable to
provide our usual standard of service during the pandemic.



Yours sincerely



Richie Sanderson

Complaints & Information Governance Assistant

(01325) 406777



dangos adrannau a ddyfynnir


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