Digital/online mental health services for university students

Roedd y cais yn llwyddiannus.

Dear University of Bath,

As a request under the Freedom of Information Act, I would like to make a request regarding digital/online mental health services provided to students at your higher education institution (HEI):

1. Does your HEI provide any digital and/or online services specifically for supporting students’ mental health?

Answers to this question might include (but are not limited to) digital or online support services (such as Big White Wall/’BWW’); internet-delivered programs (which may be based on cognitive-behavioural therapy or other approaches) with or without therapist support (such as SilverCloud, MoodGym); smart phone apps (such as SAM App, Headspace); online or email-based therapy/counselling; or informational websites.

2. If your HEI does provide any digital and/or online services, please state the names of them.

3. If your HEI does provide any digital and/or online services, please provide more information about how they are provided.

If you do not provide this service directly, then please state who does. For example, it may be provided via an external organisation, a local NHS trust / IAPT, charity, or the HEI themselves.

4. If your HEI does provide any digital and/or online services, please provide information about which department/service they are hosted in within the HEI.

For example, this may be within the university counselling service, within student welfare services, or within the university’s health promotion service.

5. If your HEI does provide any digital and/or online services, please state how students at the HEI access these.

For example, students may self-refer or be referred by staff or a healthcare professional.

6. If your HEI does provide any digital and/or online services, could you state whether you have access to any routine data relating to their use by your students.

For example, this might be psychological measures for stress, anxiety, or depression; or usage of the digital services (logins, time spent using service, completion rates, satisfaction of online service).

7. If your HEI does provide any digital and/or online services, could you state the total number of students who used the named service in the most recent academic year for which you have data available (for example, 2018/19; 2017/18) and state which year this was.

8. If your HEI does provide any digital and/or online services, please state how students using these services can be signposted or referred to traditional face-to-face counselling or mental health services.

Answers to this question might include (but are not limited to) information within the digital/online services about how to self-refer to face to face support services/ mental health services; referral prompts within the digital services for students describing problems associated with a high level of risk or urgency.

I kindly request that the information is sent digitally in a spreadsheet format: Excel format (.xlsx) would be ideal if possible.

If you need any clarification then please do not hesitate to contact me.

Yours faithfully,

Bethan Davies

Freedom of Information, University of Bath

Dear Ms Davies

Your email has been received and we will respond within the statutory timeframe under the Freedom of Information Act.

Yours sincerely
D Bean

Freedom of Information Officer 
University of Bath
4 West 3.10, Bath BA2 7AY, United Kingdom |
 Telephone: +44 (0)1225 383225                           
Email:  [University of Bath request email]

dangos adrannau a ddyfynnir

Freedom of Information, University of Bath

2 Atodiad

Dear Ms Davies

 

 

The University’s response is attached.

 

 

Yours sincerely

 

D Bean

 

 

 

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    Freedom of Information Officer 
    [1]University of Bath
    4 West 3.10, Bath BA2 7AY, United Kingdom |

 Telephone: +44 (0)1225 383225                           

Email:  [2][University of Bath request email]

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References

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1. http://www.bath.ac.uk/
2. mailto:[University of Bath request email]