Digital & Retail Technologies

steven griffin made this Rhyddid Gwybodaeth request to Cardiff Community Housing Association

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Cardiff Community Housing Association Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Cardiff Community Housing Association,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

*Please note, you may feel some questions apply to your local authority that your institution directly, please mark these answers with N/A.

Thank you for your help,

Yours faithfully,

-Mr. Griffin

info, Cardiff Community Housing Association

1 Atodiad

Thank you for contacting CCHA.

Please note that this inbox is for non urgent enquiries and we will
respond to your enquiry within 1 working day. 

If you have an emergency repair or any other urgent enquiry then please
contact us on 02920 468490.

You can also find a range of helpful information on our
website [1]www.ccha.org.uk

Thank you

CCHA Customer Services Team

Customer Services Team
T:029 2046 8490
M:

Cardiff Community Housing Association
Tolven Court, Dowlais Road, Cardiff, CF24 5LQ

T: 029 2046 8490
F: 092 2046 8444 [3]ccha image
[2]www.ccha.org.uk

Looking for competitively-priced meeting and conference space in Cardiff?
We can help! - [4]View our facilities here.

References

Visible links
1. http://www.ccha.org.uk/
2. http://www.ccha.org.uk/
4. http://www.ccha.org.uk/your-community/co...

info, Cardiff Community Housing Association

1 Atodiad

Thank you for your email. A member of our team will contact you as soon as
possible. If you need to speak to us urgently please call 029 2046 8490.

 

Register now for our free online 'My Account' service. You can pay your
rent, report repairs, view previous repairs and keep your contact details
up to date.

 

Customer Services Team
T:029 2046 8490
M:

Cardiff Community Housing Association
Tolven Court, Dowlais Road, Cardiff, CF24 5LQ

T: 029 2046 8490
F: 092 2046 8444 [2]ccha image
[1]www.ccha.org.uk

Looking for competitively-priced meeting and conference space in Cardiff?
We can help! - [3]View our facilities here.

References

Visible links
1. http://www.ccha.org.uk/
3. http://www.ccha.org.uk/your-community/co...

Dear Cardiff Community Housing Association,

Please provide an update to this FOI request at the earliest opportunity.

Yours faithfully,

Mr Griffin

info, Cardiff Community Housing Association

2 Atodiad

 

Thank you for contacting CCHA.

 

Please note that this inbox is for non urgent enquiries and we will
respond to your enquiry within 1 working day. 

 

If you have an emergency repair or any other urgent enquiry then please
contact us on 02920 468490.

 

You can also find a range of helpful information on our
website [1]www.ccha.org.uk

 

Thank you

 

Customer Services Team
T:029 2046 8490
M:

Cardiff Community Housing Association
Tolven Court, Dowlais Road, Cardiff, CF24 5LQ

T: 029 2046 8490
F: 092 2046 8444 [3]ccha image
[2]www.ccha.org.uk

[4]KickStart

Looking for competitively-priced meeting and conference space in Cardiff?
We can help! - [5]View our facilities here.

References

Visible links
1. https://gbr01.safelinks.protection.outlo...
2. http://www.ccha.org.uk/
5. http://www.ccha.org.uk/your-community/co...

info, Cardiff Community Housing Association

2 Atodiad

Thank you for your email. A member of our team will contact you as soon as
possible. If you need to speak to us urgently please call 029 2046 8490.

 

Register now for our free online 'My Account' service. You can pay your
rent, report repairs, view previous repairs and keep your contact details
up to date.

 

Customer Services Team
T:029 2046 8490
M:

Cardiff Community Housing Association
Tolven Court, Dowlais Road, Cardiff, CF24 5LQ

T: 029 2046 8490
F: 092 2046 8444 [2]ccha image
[1]www.ccha.org.uk

[3]KickStart

Looking for competitively-priced meeting and conference space in Cardiff?
We can help! - [4]View our facilities here.

References

Visible links
1. http://www.ccha.org.uk/
4. http://www.ccha.org.uk/your-community/co...

info, Cardiff Community Housing Association

2 Atodiad

Hello Mr Griffin,

 

Thank you for your enquiry. I am unable to see the thread of this email
unfortunately.

Could I ask for some further information please? Could you confirm if you
are a tenant of CCHA and the address of the property please?

Also, could I ask what kind of information are requesting please?.

 

Kind regards,

Andy

 

From: steven griffin <[FOI #738340 email]>
Sent: 20 May 2021 11:06
To: info <[CCHA request email]>
Subject: Re: Freedom of Information request - Digital & Retail
Technologies

 

Dear Cardiff Community Housing Association,

Please provide an update to this FOI request at the earliest opportunity.

Yours faithfully,

Mr Griffin

dangos adrannau a ddyfynnir

Dear Sir,

I do not wish to disclose my residency, this is for research purposes only. The questions have been outstanding since March. If any fall under the jurisdiction of your local authority please mark these as N/A. The initial questions are as follows...

Dear Cardiff Community Housing Association,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

*Please note, you may feel some questions apply to your local authority that your institution directly, please mark these answers with N/A.

Thank you for your help,

Yours faithfully,

-Mr. Griffin

Yours sincerely,

Mr Griffin

info, Cardiff Community Housing Association

2 Atodiad

Thank you for your email. A member of our team will contact you as soon as
possible. If you need to speak to us urgently please call 029 2046 8490.

 

Register now for our free online 'My Account' service. You can pay your
rent, report repairs, view previous repairs and keep your contact details
up to date.

 

Customer Services Team
T:029 2046 8490
M:

Cardiff Community Housing Association
Tolven Court, Dowlais Road, Cardiff, CF24 5LQ

T: 029 2046 8490
F: 092 2046 8444 [2]ccha image
[1]www.ccha.org.uk

[3]KickStart

Looking for competitively-priced meeting and conference space in Cardiff?
We can help! - [4]View our facilities here.

References

Visible links
1. http://www.ccha.org.uk/
4. http://www.ccha.org.uk/your-community/co...

Rhys Jenkins, Cardiff Community Housing Association

2 Atodiad

Dear Steven Griffin,

 

Thank you for your query.

 

As a Housing Association, we are not subject to the Freedom of Information
Act and therefore cannot accommodate your query.

 

 

Kind regards

 

Cardiff Community Housing Association

 

 

From: steven griffin <[1][FOI #738340 email]>
Sent: 28 May 2021 12:24
To: info <[2][CCHA request email]>
Subject: RE: Freedom of Information request - Digital & Retail
Technologies

 

Dear Sir,

I do not wish to disclose my residency, this is for research purposes
only. The questions have been outstanding since March. If any fall under
the jurisdiction of your local authority please mark these as N/A. The
initial questions are as follows...

Dear Cardiff Community Housing Association,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require
are:

2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance
Services.

2.2 Contract value.

2.3 Chosen Framework/contract (& any sub lots)

2.4 Start date & duration of contract.

2.5 End date / duration / extension option of contract

2.6 Please provide any details of any new epos related technology
deployment in 2021/22

2.7 Who is the senior officer (outside of procurement) responsible for
this contract?

3. Public Guest Wi-Fi:

3.1 Do you have a guest Wi-Fi portal and which company manages this for
you?

3.2 If not, are you planning to add this service and any branded content?

3.3 Footfall – How do you currently measure this within town centres as
part of the Gov Funded regeneration grant.

3.4 Do you currently require a Wi-Fi survey to improve service
performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre

4.1 Who is your current contractor for the above?

4.2 What is your chosen framework to tender for Cabling projects?

4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience

5.1 IoT – Are you implementing/planning on any of the following:
Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine
Telemetry, Remote Machine Monitoring

5.2 5G/ SD WAN/ Wireless WAN

5.3 What are the digital technologies your authority is planning to deploy
in relation to smart cities in the next 1-3 years?

5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use
remote digital connectivity for your fleets what contracts for hardware do
you have in place?

5.5 If not to above, are you planning to use in future? Please state each
Department i.e. Refuse rubbish collect and analytics reporting.

5.6 COVID-19 – what plans from an IT perspective do you have for return to
work – i.e. what proportion of the work force do you think will return to
the office.

5.7 Branch – primary and secondary fail over in buildings/offices etc
utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office

5.8 COVID-19 – do they support pop up testing and vaccinations?

5.9 Branch Connectivity – what contracts in place for inbuilding
networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the
senior IT staff within your organisation responsible for:

6.1 IT Services

6.2 IT Infrastructure/Operations

6.3 Digital Transformation

6.4 IT Procurement

*Please note, you may feel some questions apply to your local authority
that your institution directly, please mark these answers with N/A.

Thank you for your help,

Yours faithfully,

-Mr. Griffin

Yours sincerely,

Mr Griffin

dangos adrannau a ddyfynnir