Dear Cardiff Metropolitan University,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Steven

Freedom of Information, Cardiff Metropolitan University

Dear Steven,

Thank you for your request for information (under the Freedom of Information Act 2000). Your request was received on the 17.03.2021 and has been given the following reference number: RI1833. Please use this reference number in all future correspondence. Thank you.

We endeavour to respond to your request promptly, however we are permitted, under the Act, to take up to 20 working days - the first day being the first working day after the request is received (this does not include Saturdays, Sundays, Bank Holidays or Public Holidays). If for any reason we are unable to meet this deadline we will keep you fully informed of the reason(s) why.

FREEDOM OF INFORMATION AND CORONAVIRUS
The UK's independent body, set up to uphold information rights is called the Information Commissioner's Office (the ICO). The ICO recognises the unprecedented challenges we are all facing during the Coronavirus (COVID-19) pandemic. It is inevitable that Freedom of Information practices might not meet the University's usual standards during this time, therefore responses to requests may take longer than the 20-day limit. The ICO is understanding of this and will not penalise the University for prioritising other areas of compliance during this extraordinary period.

If you have any queries about this acknowledgement and/or your request, or if at any stage you are unhappy with the way in which your request is being dealt with, please do not hesitate to contact us by e-mail ([email address]).

Thank you very much.

Yours sincerely,

Esther Steele
Governance and Compliance Advisor / Ymgynghorydd Llywodraethu a Chydymffurfiaeth
Cardiff Metropolitan University / Prifysgol Metropolitan Caerdydd
Western Avenue / Rhodfa'r Gorllewin
Cardiff / Caerdydd
Wales, UK / Cymru, DU
CF5 2YB

Email / E-bost: [email address]
www.cardiffmet.ac.uk

Mae Met Caerdydd yn croesawu gohebiaeth yn Gymraeg a Saesneg a byddwn yn sicrhau ein bod yn cyfathrebu â chi yn eich dewis iaith boed yn Gymraeg, yn Saesneg neu'n ddwyieithog dim ond i chi roi gwybod i ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

Cardiff Met welcomes correspondence in English and Welsh and we will ensure that we communicate with you in the language of your choice, whether that's English, Welsh or bilingual as long as you let us know which you prefer. Corresponding in Welsh will not lead to any delay.

dangos adrannau a ddyfynnir

Steele, Esther, Cardiff Metropolitan University

1 Atodiad

Dear Steven,

Reference: RI1833

Please find attached a letter from Cardiff Metropolitan University in response to your request under Freedom of Information legislation.

Please do not hesitate to get in touch if there is anything further I can help with.

Esther Steele
Governance and Compliance Advisor / Ymgynghorydd Llywodraethu a Chydymffurfiaeth
Cardiff Metropolitan University / Prifysgol Metropolitan Caerdydd
Western Avenue / Rhodfa'r Gorllewin
Cardiff / Caerdydd
Wales, UK / Cymru, DU
CF5 2YB

Email / E-bost: [email address]
www.cardiffmet.ac.uk

Mae Met Caerdydd yn croesawu gohebiaeth yn Gymraeg a Saesneg a byddwn yn sicrhau ein bod yn cyfathrebu â chi yn eich dewis iaith boed yn Gymraeg, yn Saesneg neu'n ddwyieithog dim ond i chi roi gwybod i ni pa un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

Cardiff Met welcomes correspondence in English and Welsh and we will ensure that we communicate with you in the language of your choice, whether that's English, Welsh or bilingual as long as you let us know which you prefer. Corresponding in Welsh will not lead to any delay.

dangos adrannau a ddyfynnir

Dear Cardiff Metropolitan University,

I do not agree with your response about the request being vexatious. Therefore, please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Cardiff Metropolitan University's handling of my FOI request 'Digital & Retail Technologies'.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Mr . Griffin

Dear Cardiff Metropolitan University,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Cardiff Metropolitan University's handling of my FOI request 'Digital & Retail Technologies'.

I feel your response is unjust given that every other higher education establishment within Wales has replied on time and with clarity concerning my personal research. Please can you review your intention, decision and answers as soon as possable.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

steven griffin

Freedom of Information, Cardiff Metropolitan University

1 Atodiad

Dear Mr Griffin,

Please find attached a response to your internal review for request reference RI1833.

I would like to take this opportunity to apologise for the delay in this response. The University Secretary, Christine Fraser, completed the investigation in March but there appears to have been an oversight on our team’s behalf in issuing the final response document. For this, I sincerely apologise.

Please don’t hesitate to get in touch if you have any further queries or concerns.

Yours sincerely,

Sean Weaver

Sean Weaver
Information & Data Compliance Officer/Swyddog Cydymffurfiaeth Gwybodaeth a Data
Secretariat/Ysgrifenyddiaeth – M1.05
Cardiff Metropolitan University/Prifysgol Metropolitan Caerdydd
 [email address]
 Phone no/Rhif ffôn 02920 205758  Extension/Estyniad 5758 |

dangos adrannau a ddyfynnir