Digital & Retail Technologies

Roedd y cais yn llwyddiannus.

Dear Swansea University,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Steven

Hughes L.E., Swansea University

1 Atodiad

Dear Steven

 

I write to advise that I am in receipt of your request dated 17/03/2021,
for information relating to digital and retail technologies.

 

This email confirms that your request has now been passed to the
University Compliance Officer who will review the contents of your request
and establish if a) your request is valid under the FOI Act and b) if any
further clarification is required from you to allow us to progress
further.

 

Should you wish to contact us regarding your request, please quote
reference number 220/20-21 on any correspondence. 

 

Kind Regards

 

Lisa Hughes

 

(Nodwch mai fy nyddiau Rhyddid Gwybodaeth a Diogelu Data yw dydd Llun, Iau
a Gwener, a fy nyddiau Cymraeg yw dydd Mawrth a Mercher / Please note that
my FOI and DP days are Mondays, Thursdays and Fridays, and my Welsh days
are Tuesdays and Wednesdays)

 

Cynorthwyydd Cydymffurfiaeth y Brifysgol | University Compliance Assistant

(Rhyddid Gwybodaeth / Diogelu Data / Yr Iaith Gymraeg) | (FOI / Data
Protection / The Welsh Language)

Swyddfa’r Is-Ganghellor | Vice-Chancellor’s Office

Adeilad yr Abaty | Abbey Building

Prifysgol Abertawe| Swansea University

Parc Singleton| Singleton Park

SA2 8PP

 

Ffon/Tel: 01792 513749

e-bost/Email: [1][email address]

 

[2]cid:image001.png@01D411FC.72331C50

Rhowch wybod i ni os hoffech dderbyn eich gohebiaeth yn Gymraeg. Rydym yn
croesawu gohebiaeth yn Gymraeg neu yn Saesneg. Ni fydd gohebu yn Gymraeg
yn arwain at oedi. | Let us know if you would like to receive
correspondence in Welsh. We welcome correspondence in Welsh or English.
Corresponding in Welsh will not lead to a delay.

 

Peidiwch ag argraffu'r e-bost hwn oni bai fod gwir angen gwneud hynny |
Please don't print this e-mail unless you really need to

 

Mae cynnwys yr e-bost hwn yn gyfrinachol a dim ond y derbynnydd a
fwriadwyd a ddylai ei ddarllen. Os derbynioch y neges mewn camgymeriad,
rhowch wybod i'r anfonydd a dilewch y neges. | The contents of this e-mail
are confidential and for the intended recipient only. If you have received
this message in error, please inform the sender and delete the message

 

Mae Prifysgol Abertawe yn elusen gofrestredig. Rhif.1138342 | Swansea
University is a registered charity. No. 1138342

 

References

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1. mailto:[email address]

Hughes L.E., Swansea University

1 Atodiad

Dear Steven

 

I write in relation to your request 220/20-21, requesting information on
digital and retail technologies.  

 

It is not possible to progress your request at this time, as clarification
is needed from you to enable us to locate the information you have asked
for.

 

Can you please confirm that question 5 should be included in your request?
The question appears to be aimed at local authorities.

 

In line with the Freedom of Information Act 2000 Section 10(6), the 20
working day timescale will start the day after the University receives the
necessary clarification. If we do not receive clarification from you then
your request will be closed 20 working days from the date of this email.

 

Kind Regards

 

Lisa Hughes

 

(Nodwch mai fy nyddiau Rhyddid Gwybodaeth a Diogelu Data yw dydd Llun, Iau
a Gwener, a fy nyddiau Cymraeg yw dydd Mawrth a Mercher / Please note that
my FOI and DP days are Mondays, Thursdays and Fridays, and my Welsh days
are Tuesdays and Wednesdays)

 

Cynorthwyydd Cydymffurfiaeth y Brifysgol | University Compliance Assistant

(Rhyddid Gwybodaeth / Diogelu Data / Yr Iaith Gymraeg) | (FOI / Data
Protection / The Welsh Language)

Swyddfa’r Is-Ganghellor | Vice-Chancellor’s Office

Adeilad yr Abaty | Abbey Building

Prifysgol Abertawe| Swansea University

Parc Singleton| Singleton Park

SA2 8PP

 

Ffon/Tel: 01792 513749

e-bost/Email: [1][email address]

 

Rhowch wybod i ni os hoffech dderbyn eich gohebiaeth yn Gymraeg. Rydym yn
croesawu gohebiaeth yn Gymraeg neu yn Saesneg. Ni fydd gohebu yn Gymraeg
yn arwain at oedi. | Let us know if you would like to receive
correspondence in Welsh. We welcome correspondence in Welsh or English.
Corresponding in Welsh will not lead to a delay.

 

Peidiwch ag argraffu'r e-bost hwn oni bai fod gwir angen gwneud hynny |
Please don't print this e-mail unless you really need to

 

Mae cynnwys yr e-bost hwn yn gyfrinachol a dim ond y derbynnydd a
fwriadwyd a ddylai ei ddarllen. Os derbynioch y neges mewn camgymeriad,
rhowch wybod i'r anfonydd a dilewch y neges. | The contents of this e-mail
are confidential and for the intended recipient only. If you have received
this message in error, please inform the sender and delete the message

 

Mae Prifysgol Abertawe yn elusen gofrestredig. Rhif.1138342 | Swansea
University is a registered charity. No. 1138342

 

 

References

Visible links
1. mailto:[email address]

Dear Hughes L.E.,

Please mark N/a if any questions fall upon your local authority and not the university itself.

Thank you

Mr. Griffin

Hughes L.E., Swansea University

3 Atodiad

Dear Steven

 

Your request has been considered under the provisions of the Freedom of
Information Act 2000 and our response is attached.

 

I trust this information is of assistance to you but please contact me if
you have any questions in relation to this response.

 

If you are dissatisfied with the University’s determination of your
application you may in the first instance request an internal review by
contacting Mrs Bev Buckley (Information Compliance Manager)
[1][email address]. Your request for internal review must be
made within 40 working days from the date of initial response.  

 

Please click on the link below for further information in relation to the
Freedom of Information Appeals process.

 

[2]https://www.swansea.ac.uk/about-us/compl...

 

Kind Regards

 

Lisa Hughes

 

(Nodwch mai fy nyddiau Rhyddid Gwybodaeth a Diogelu Data yw dydd Llun, Iau
a Gwener, a fy nyddiau Cymraeg yw dydd Mawrth a Mercher / Please note that
my FOI and DP days are Mondays, Thursdays and Fridays, and my Welsh days
are Tuesdays and Wednesdays)

 

Cynorthwyydd Cydymffurfiaeth y Brifysgol | University Compliance Assistant

(Rhyddid Gwybodaeth / Diogelu Data / Yr Iaith Gymraeg) | (FOI / Data
Protection / The Welsh Language)

Swyddfa’r Is-Ganghellor | Vice-Chancellor’s Office

Adeilad yr Abaty | Abbey Building

Prifysgol Abertawe| Swansea University

Parc Singleton| Singleton Park

SA2 8PP

 

Ffon/Tel: 01792 513749

e-bost/Email: [3][email address]

 

Rhowch wybod i ni os hoffech dderbyn eich gohebiaeth yn Gymraeg. Rydym yn
croesawu gohebiaeth yn Gymraeg neu yn Saesneg. Ni fydd gohebu yn Gymraeg
yn arwain at oedi. | Let us know if you would like to receive
correspondence in Welsh. We welcome correspondence in Welsh or English.
Corresponding in Welsh will not lead to a delay.

 

Peidiwch ag argraffu'r e-bost hwn oni bai fod gwir angen gwneud hynny |
Please don't print this e-mail unless you really need to

 

Mae cynnwys yr e-bost hwn yn gyfrinachol a dim ond y derbynnydd a
fwriadwyd a ddylai ei ddarllen. Os derbynioch y neges mewn camgymeriad,
rhowch wybod i'r anfonydd a dilewch y neges. | The contents of this e-mail
are confidential and for the intended recipient only. If you have received
this message in error, please inform the sender and delete the message

 

Mae Prifysgol Abertawe yn elusen gofrestredig. Rhif.1138342 | Swansea
University is a registered charity. No. 1138342

 

 

References

Visible links
1. mailto:[email address]
2. https://www.swansea.ac.uk/about-us/compl...
3. mailto:[email address]