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Digital & Retail Technologies

steven griffin made this Rhyddid Gwybodaeth request to Caerphilly County Borough Council

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Dear Caerphilly County Borough Council,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Steven

WWW: FOI, Caerphilly County Borough Council

1 Atodiad

Thank you for your recent FOI / EIR request. Please find attached an acknowledgement for this request.

dangos adrannau a ddyfynnir

Dear WWW: FOI,

Please can you provide an update for this FOI request which is now overdue?

Yours sincerely,

Mr Griffin

WWW: FOI, Caerphilly County Borough Council

Dear Steven Griffin

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Thank you for your request for information received on 9^th March 2021.We
have considered your request and enclose the following information:

 

1. Digital Transformation Strategy - Please provide an online or PDF copy.

 

[1]Caerphilly - Caerphilly County Borough

 

2. Electronic Point of Sale (EPOS) System/Support. The details we require
are:

 

2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance
Services.

 

Capita Pay360

 

2.2 Contract value.

 

Capita pay360 contract for ePOS solution are £3,998.75 plus annual
maintenance - £683.75.

 

2.3 Chosen Framework/contract (& any sub lots)

 

Crown Commercial Services (CCS) RM1059 Local Authority Software
Applications and Lot 2 – Payment Processing and Cash Receipting.

 

2.4 Start date & duration of contract.

 

18/02/2018 – 5 Years

 

2.5 End date / duration / extension option of contract

 

17/02/2023 with the option to extend for a further period of up to 24
months

 

2.6 Please provide any details of any new epos related technology
deployment in 2021/22

 

N/A

 

2.7 Who is the senior officer (outside of procurement) responsible for
this contract?

 

Stephen Harris – Head of Financial Services & S151 Officer

 

3. Public Guest Wi-Fi:

 

3.1 Do you have a guest Wi-Fi portal and which company manages this for
you?

 

WiFi Spark

 

3.2 If not, are you planning to add this service and any branded content?

 

N/A

 

3.3 Footfall – How do you currently measure this within town centres as
part of the Gov Funded regeneration grant.

 

We currently measure footfall using dedicated camera-based counting
systems. One system is located in a central location of each of the
principal town centres - Bargoed, Blackwood, Caerphilly, Newbridge, Risca
and Ystrad Mynach.

 

We are currently mid-contract with our supplier (PFM Footfall
Intelligence) and the provision is funded by a Council budget, and not a
regeneration grant.

 

3.4 Do you currently require a Wi-Fi survey to improve service
performance?

 

No

 

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre

 

4.1 Who is your current contractor for the above?

 

ASM

 

4.2 What is your chosen framework to tender for Cabling projects?

 

No Chosen framework we will consider at the time

 

4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

 

NO

 

5. Smart Cities: Next Generation Customer experience

 

5.1 IoT – Are you implementing/planning on any of the following:
Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine
Telemetry, Remote Machine Monitoring

 

Interactive Kiosks and Digital Signage

 

5.2 5G/ SD WAN/ Wireless WAN

SD WAN

 

5.3 What are the digital technologies your authority is planning to deploy
in relation to smart cities in the next 1-3 years?

Undecided at this time

 

5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use
remote digital connectivity for your fleets what contracts for hardware do
you have in place?

We do not use remote digital connectivity for any of our Fleet.

 

5.5 If not to above, are you planning to use in future? Please state each
Department i.e. Refuse rubbish collect and analytics reporting.

N/A

 

5.6 COVID-19 – what plans from an IT perspective do you have for return to
work – i.e. what proportion of the work force do you think will return to
the office.

Decision on the level of occupancy yet to be decided

 

5.7 Branch – primary and secondary fail over in buildings/offices etc
utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office

 

No Primary or Secondary Fail over to 4g and 5g

 

5.8 COVID-19 – do they support pop up testing and vaccinations?

 

Yes- Support to the NHS by supplying location and Internal Infrastructure

 

5.9 Branch Connectivity – what contracts in place for inbuilding
networking/Wi-Fi – who provides signage and P.O.S connectivity.

 

Maintenance contract in place for hardward and software

Cabling contract for cabling

Signage – Building manager

P.O.S.  CCBC

 

 

6. Contacts: Please provide the name, email, telephone contact for the
senior IT staff within your organisation responsible for:

 

6.1 IT Services 

 

Elizabeth Lucas, [2][email address], 01443 863160

 

6.2 IT Infrastructure/Operations

 

Gywn Williams, [3][email address], 01443 863136

Matthew Atkin, [4][email address]

 

6.3 Digital Transformation

 

Elizabeth Lucas, [5][email address], 01443 863160

 

6.4 IT Procurement

 

Derek Morris, [6][email address], 01443 863195

 

We supply this information based on your original request.  If this is not
what you wanted or if you feel we have not fully understood your request
please do not hesitate to contact me to clarify your exact requirements.

 

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact us.

 

Yours sincerely,

 

Freedom of Information Act 2000
/ Environmental Information
Regulations 2004

 

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county
borough Telephone: 0330 414
council, 6421 
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dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywsteven griffin mewngofnodwch a gadael i bawb wybod.