Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywCrofton Black mewngofnodwch a gadael i bawb wybod.

Digital Outcomes and Specialists Purchases

We're waiting for Crofton Black to read a recent response and update the status.

Dear Sir/Madam,

This is a request under the Freedom of Information Act.

I understand that the Bristol City Council has purchased services under the "Digital Outcomes and Specialists" Framework. I note that the buyer's guide for digital outcomes stipulates that buyers should maintain an audit trail to provide evidence of compliance with the Public Contract Regulations 2015.

The guidance dictates that this information is stored in an accessible format such as a folder shared by members of the team, for purchases via this framework. Stipulations regarding the scope of the audit trail are listed at https://www.gov.uk/guidance/digital-outc....

In accordance with these stipulations, I would like disclosure the full audit trail of procurements made by Bristol City Council, including the following documents:

- All contact with suppliers during early market engagement and procurement process (including who was approached and how, all correspondence and meeting notes.)

- All decisions made, with supporting evidence (e.g. scoring sheets) produced in the assessment of suppliers.

- Questions asked to shortlisted suppliers to answer during interviews and presentations.

- All feedback given to successful and unsuccessful suppliers after the evaluation stage; and written proposals and supporting evidence submitted by shortlisted suppliers in response to the feedback.

I am requesting these documents in relation to the four procurements outlined below:

“Bristol Operations Centre - Phase 2- SMART City Design and Delivery” from Deloitte LLP: https://www.digitalmarketplace.service.g...

“Bristol City Council Cloud Discovery, Design Validation & Migration” from Eduserv: https://www.digitalmarketplace.service.g...

“Bristol City Council: ICT directorate future state review” from PricewaterhouseCoopers (LLP) PwC: https://www.digitalmarketplace.service.g...

“Bristol City Council: Housing Efficiency and Improved Tenant Experience” from PFI Knowledge Solutions: https://www.digitalmarketplace.service.g...

In the event that you consider any information in the responsive documents to be exempt from disclosure, please redact that information with black boxes rather than snipping or excerpting from the documents.

I understand that under the Freedom of Information Act I am entitled
to a response within twenty working days.

I would be grateful if you could confirm receipt of this request in writing as soon as possible. If you have any queries about the scope of this request, please do not hesitate to call me on 0203 892 7491 or email [email address].

Yours faithfully,

Crofton Black

No Reply @ Bristol, Bristol City Council

Dear Crofton Black 
This is a courtesy email to let you know your Public Information
Request has been received on : 23/01/2019. 
Your unique reference number is "CRN00209610 ". Please keep this
number safe, as you may be required to provide it in the future. 
If you need to add further information concerning your case or
require an update about your response date, please email
[email address] 
Regards,
Customer Relations Team

"Customer Relations Team" <complaints.feedback@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 23/01/2019

Your request number is CRN00209610

We’ve looked at your request and you should receive a reply on or before 20/02/2019 This will be 20 working days since your original request.

The request

Is [Bristol City Council request email] the wrong address for Freedom of Information requests to Bristol City Council? If so, please contact us using this form:

dangos adrannau a ddyfynnir

"Customer Relations Team" <complaints.feedback@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 23/01/2019

Your request number is CRN00209610

Our reply to your request is:  

Thank you for your information request dated 23 January. I have considered your request under the Freedom of Information Act 2000 (‘FOI Act’).
In your email you requested the following information:    
 
“I understand that the Bristol City Council has purchased services under the "Digital Outcomes and Specialists" Framework. I note that the buyer's guide for digital outcomes stipulates that buyers should maintain an audit trail to provide evidence of compliance with the Public Contract Regulations 2015.
The guidance dictates that this information is stored in an accessible format such as a folder shared by members of the team, for purchases via this framework. Stipulations regarding the scope of the audit trail are listed at
[1]https://urldefense.proofpoint.com/v2/url....
In accordance with these stipulations, I would like disclosure the full audit trail of procurements made by Bristol City Council, including the following documents:
-       All contact with suppliers during early market engagement and procurement process (including who was approached and how, all correspondence and meeting notes.)
-       All decisions made, with supporting evidence (e.g. scoring sheets) produced in the assessment of suppliers.
-       Questions asked to shortlisted suppliers to answer during interviews and presentations.
-       All feedback given to successful and unsuccessful suppliers after the evaluation stage; and written proposals and supporting evidence submitted by shortlisted suppliers in response to the feedback.
I am requesting these documents in relation to the four procurements outlined below:
“Bristol Operations Centre - Phase 2- SMART City Design and Delivery” from Deloitte LLP:
[2]https://urldefense.proofpoint.com/v2/url...
“Bristol City Council Cloud Discovery, Design Validation & Migration” from Eduserv:
[3]https://urldefense.proofpoint.com/v2/url...
“Bristol City Council: ICT directorate future state review” from PricewaterhouseCoopers (LLP) PwC:
[4]https://urldefense.proofpoint.com/v2/url...
“Bristol City Council: Housing Efficiency and Improved Tenant Experience” from PFI Knowledge Solutions:
[5]https://urldefense.proofpoint.com/v2/url...
In the event that you consider any information in the responsive documents to be exempt from disclosure, please redact that information with black boxes rather than snipping or excerpting from the documents.”
Bristol City Council may hold information that falls within your request, however we consider that the cost of complying with your request would exceed the limit provided under the FOI Act. We are therefore refusing your request on the following grounds:
 
Section 12 – Exceeds cost limit
 
Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit (currently £450 for HS2 Ltd). This is calculated at £25 per hour for every hour spent on the
activities described and is the equivalent of 18 hours or approximately three working days.
 
Your request asks for information relating to four different procurements and includes “all contact with suppliers during early market engagement and procurement process”. This part of your request covers a large volume of emails. This is because before deciding on a route to market we generally engage with the market to assess the options
available, what suppliers are on what frameworks, and the scope that can be delivered through them before deciding on these occasions deciding on DOS2.
 
We have conducted some searches in emails held during the three months prior to the date of publishing the procurement opportunities and one month following the opportunity closing. This is the likely timeframe for engaging with the market and would capture any emails informing bidders of whether they have been shortlisted. Our searches identified
552 emails that may fall within scope of your request. There may also be further emails in two other mailboxes which we have not yet searched. We estimate that it would take one person 2 minutes to review each email to consider whether it falls within scope of your request which would equal 18.4 hours.
 
These searches only respond to one part of your request.
 
As we estimate it would take well over the 18 hour limit provided in the FOI Act to identify, retrieve and extract the information requested, we consider that section 12 applies.
 
Narrowing your request
 
Under the FOI Act, a public authority is not obliged to search for, or compile some of the requested information before refusing a request that it estimates will exceed the appropriate limit. This would ultimately deny you as the requester the right to express a preference as to which part or parts of the request that you may wish to receive that
can be provided under the appropriate limit. You may wish to narrow the scope of your request by focusing on a smaller number of procurements or limiting the amount of information that you have requested for each procurement.
 
Please note that any refined request we receive will be treated as a fresh request and we cannot guarantee that any relevant exemptions under the FOI Act will not apply to a revised request.
 
 
 

This response should answer your request in full.

If you’re not satisfied with our response, or if you want to appeal against any exemptions:

Email: [6][Bristol City Council request email]
Write to: Customer Relations (100TS), PO Box 3176, Bristol, BS3 9FS

If you’re still not satisfied with our response:

You can complain to the Information Commissioner. 
Find out how to do this on the Information Commissioner Office website
 (link to [7]http://ico.org.uk/concerns)

Copyright

You do not own the copyright to any of the information we give you. Copyright may be owned by the council or by a third party.

You are not allowed to:

·         make a copy of the information

·         use the information commercially

If you want to copy or use the information in any way you should ask us for permission in writing first. We can’t give permission if it is from a third party.

 

Kind regards

Bristol City Council

Privacy statement

 

Information about how Bristol City Council uses, stores and processes personal data, can be found on [8]www.bristol.gov.uk/about-our-website/privacy

 

For the purposes of this scheme, Bristol City Council will only be collecting, storing and processing business and organisational data, and will only be sharing this non-personal data  with organisations / charities as agreed.

References

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2. https://urldefense.proofpoint.com/v2/url...
3. https://urldefense.proofpoint.com/v2/url...
4. https://urldefense.proofpoint.com/v2/url...
5. https://urldefense.proofpoint.com/v2/url...
6. mailto:[Bristol City Council request email]
7. http://ico.org.uk/concerns
8. http://www.bristol.gov.uk/about-our-webs...

Dear Sir/Madam,

Thank you for your response to my FOI request (CRN00209610). May I kindly ask that you to consider my request with the narrower scope of the single procurement of “Bristol Operations Centre - Phase 2- SMART City Design and Delivery” from Deloitte LLP.

Yours sincerely,

Crofton Black

No Reply @ Bristol, Bristol City Council

Dear Crofton Black 
This is a courtesy email to let you know your Public Information
Request has been received on : 27/02/2019. 
Your unique reference number is "CRN00215279 ". Please keep this
number safe, as you may be required to provide it in the future. 
If you need to add further information concerning your case or
require an update about your response date, please email
[email address] 
Regards,
Customer Relations Team

"Customer Relations Team" <complaints.feedback@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 27/02/2019

Your request number is CRN00215279

We’ve looked at your request and you should receive a reply on or before 27/03/2019 This will be 20 working days since your original request.

The request

From: Crofton Black [mailto:[FOI #546938 email]]
Sent: 26 February 2019 15:51
To: Complaints and Feedback
Subject: Re: Freedom of Information request : Bristol City Council

Dear Sir/Madam,

Thank you for your response to my FOI request (CRN00209610). May I kindly ask that you to consider my request with the narrower scope of the single procurement of “Bristol Operations Centre - Phase 2- SMART City Design and Delivery” from Deloitte LLP.

Yours sincerely,

Crofton Black

Additional Information (if any)

If you don’t hear from us by this time please contact us quoting your request number CRN00215279 at  [1][email address] 
Contact details we have for you
Crofton Black
[FOI #546938 email]

 

Thank you

Bristol City Council

References

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1. mailto:[email address]

"Customer Relations Team" <complaints.feedback@bristol.gov.uk>, Bristol City Council

Dear Crofton Black

           Freedom of Information Request- Ref. No.CRN00215279

Thank you for your information request which we received on 27
February regarding the single procurement of “Bristol Operations
Centre - Phase 2- SMART City Design and Delivery” from Deloitte LLP.
I have considered your request under the Freedom of Information Act
2000 (‘FOI Act’).

I am writing to advise that the time limit for a response needs to be
extended. The FOI Act allows us 20 working days to respond to your
request from the date of its receipt. However, it is occasionally
necessary to extend the 20 working day time limit for issuing a
response in order to consider the public interest test.

In this case, we need to extend the time limit for responding by 20
days due to complexities in assessing the public interest test in
relation to information that we have identified as relevant to your
request.

The qualified exemption that we consider applies to the information
you have requested is Section 43(2) of the FOI Act which exempts
information if its disclosure would, or would be likely to, prejudice
the commercial interests of any person (this can be an individual, a
company, the public authority itself or any other legal entity).

We will endeavour to send a response as quickly as possible and no
later than 24 April.

Regards

Customer Relations Team

If you’re not satisfied with our handling of your request:

Email: [1][Bristol City Council request email]

Write to: Customer Relations (100TS), PO Box 3176, Bristol, BS3 9FS

If you’re still not satisfied with our response:

You can complain to the Information Commissioner via their website:
[2]www.ico.org.uk or writing to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

--------------------------------------------------------------------------

Council services: http://www.bristol.gov.uk/service
Latest council news: http://www.bristol.gov.uk/ournews
Consultations: http://www.bristol.gov.uk/consult

References

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Complaints and Feedback, Bristol City Council

1 Atodiad

  • Attachment

    Documents associated with FOI CRN00215279.zip

    23.3M Download

You sent us a Freedom of Information request on 27/02/2019

Your request number is CRN00215279

Our reply to your request is:  

Thank you for your information request dated 26 February.
 
In your letter you requested the following information:    
“May I kindly ask that you to consider my request with the narrower scope
of the single procurement of “Bristol Operations Centre - Phase 2- SMART
City Design and Delivery” from Deloitte LLP”

We have interpreted this as a request for the following documents in
relation to the above procurement provided in your previous request dated
23 January:

o All contact with suppliers during early market engagement and
procurement process (including who was approached and how, all
correspondence and meeting notes.)
o All decisions made, with supporting evidence (e.g. scoring sheets)
produced in the assessment of suppliers.
o Questions asked to shortlisted suppliers to answer during interviews
and presentations.
o All feedback given to successful and unsuccessful suppliers after the
evaluation stage; and written proposals and supporting evidence
submitted by shortlisted suppliers in response to the feedback.

We have considered your request for information in accordance with the
Freedom of Information Act 2000 (FOIA). On 21 March, we advised you that
we needed to extend the time limit for the response by a further 20
working days to allow us to consider the public interest in releasing
commercial information.
 
We have now completed our considerations and can confirm that Bristol City
Council holds the information that you have requested and part of this is
attached.
Information relating to the scoring sheets, some specific parts of
supplier collateral material, feedback given to suppliers after the
evaluation stage and their responses has been withheld on the following
grounds:
 
FOI Act Section 43(2) - Commercial Interest
Under the FOI Act, Section 43(2) for commercial interest allows public
authorities to refuse a request for information if it is likely to
prejudice the commercial interests of any person. (A person maybe an
individual, a company, the public authority itself or any other legal
entity).
 
We consider that disclosing the requested information would prejudice
Bristol City Council’s commercial interests in respect of its ability to
obtain bids in a competitive market that reflect best value for money.
This is because competition is likely to be reduced as bidders will be
reluctant to bid for work if information about their bids is regularly
made public. We have consulted with the bidding companies and they have
confirmed that the requested information contains commercially
confidential data which would prejudice their future commercial activity
as it would be used by their competitors to gain a competitive advantage.
 
This exception is subject to a public interest test which means that
consideration must be given to whether the public interest favouring
disclosure is greater than the public interest in maintaining the
exemption. Public interest means what is in the best interests of the
wider public not what is of interest to the public.
 
We have weighed up the benefits to the public of releasing the information
against the factors for not releasing it. On balance we find that due to
the likelihood of significant harm to the commercial interests of Bristol
City Council and the bidding companies, the public interest in maintaining
the exemption outweighs the public interest in disclosure.
 
Please note that names and contact details of council officers and
employees of the bidding companies have also been withheld as we consider
that Section 40(2) of the FOI Act for personal data is engaged.
Section 40(2) of the FOI Act exempts information from disclosure where it
is:

o the personal data of someone other than you; and
o the disclosure of that personal data would put us in breach of the
principles of the GDPR and the Data Protection Act 2018 (“DPA”), with
which we are obliged to comply.

The withheld information contains personal data of employees of Bristol
City Council and third parties who would not have a reasonable expectation
that their details would be released in the public domain. Therefore
disclosing this information would breach the first principle of the DPA
namely that personal data should be processed lawfully and fairly on the
basis of the data subject’s consent. Information that falls under Section
40(2) is exempt from disclosure and no public interest test is required.
In addition, references to locations of the operations centre have been
withheld from the document at Appendix C on the following grounds:
 
 
FOI Act Section 31(1)(a) – the prevention or detection of crime
 
Under the FOI Act, Section 31(1)(a) allows public authorities to refuse a
request for information if it is likely to prejudice the prevention or
detection of crime.
 
The withheld information would identify key locations that Bristol City
Council uses to protect our environment and deliver services to the
public. We consider that disclosing this information would assist those
who want to disrupt our services and leave the Council more vulnerable to
crime.
 
This exception is subject to a public interest test which means that
consideration must be given to whether the public interest favouring
disclosure is greater than the public interest in maintaining the
exemption. We have weighed up the benefits to the public of releasing the
information against the factors for not releasing it. On balance we find
that due to the likelihood of significant harm being caused to Bristol
City Council’s systems which would in turn have a negative impact on our
public services, the public interest in maintaining the exemption
outweighs the public interest in disclosure.
 
This response should answer your request in full.
 
 

If you’re not satisfied with our response, or if you want to appeal
against any exemptions:

Email: [1][Bristol City Council request email]
Write to: Customer Relations (100TS), PO Box 3176, Bristol, BS3 9FS

If you’re still not satisfied with our response:

You can complain to the Information Commissioner. 
Find out how to do this on the Information Commissioner Office website
(link to [2]http://ico.org.uk/concerns)

Copyright

You do not own the copyright to any of the information we give you.
Copyright may be owned by the council or by a third party.

You are not allowed to:

·         make a copy of the information

·         use the information commercially

If you want to copy or use the information in any way you should ask us
for permission in writing first. We can’t give permission if it is from a
third party.

 

Kind regards

Bristol City Council

 

Privacy statement

 

Information about how Bristol City Council uses, stores and processes
personal data, can be found on
[3]www.bristol.gov.uk/about-our-website/privacy

 

For the purposes of this scheme, Bristol City Council will only be
collecting, storing and processing business and organisational data, and
will only be sharing this non-personal data  with organisations /
charities as agreed.

 

 

 

--------------------------------------------------------------------------

Council services: http://www.bristol.gov.uk/service
Latest council news: http://www.bristol.gov.uk/ournews
Consultations: http://www.bristol.gov.uk/consult

References

Visible links
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2. http://ico.org.uk/concerns
3. http://www.bristol.gov.uk/about-our-webs...

Bristol City Council

[1]View this email in your browser
Welcome to the council's coronavirus information and advice newsletter
 

Hello resident,

As part of our response to the coronavirus (COVID-19) pandemic, we will put out
regular newsletters to help everyone in Bristol stay safe, know what is
happening, and find out how they can get help if they need it.

We will continue to support our citizens in the best way we can, however there
will be some service changes which we will share with you. The latest updates
are available below and on our dedicated [2]website, [3]Twitter and [4]Facebook
pages. If you can’t find the answers you need please email us at
[5][email address].

We are living through one of the biggest challenges that this country has faced
in decades, but our city is well-equipped to work through this. More than ever,
it’s important that we support each other, share information and follow the
government guidelines. If we all do this we can protect our families and the
most vulnerable in our communities.

Stay safe. We are Bristol.

Marvin Rees, Mayor of Bristol

Latest Government information and what we must do

When we reduce our day-to-day contact with other people, we reduce the spread of
the infection.

That is why the government introduced three new measures on Monday 23 March:

1.    Requiring people to stay at home, except for very limited purposes

2.    Closing non-essential shops and community spaces

3.    Stopping all gatherings of more than two people in public.
 

When can you go out? 

The government has said that you should only leave the house for one of four
reasons:

* shopping for basic necessities, for example food and medicine, which must be
as infrequent as possible
* one form of exercise a day, for example a run, walk, or cycle – alone or
with people you live with
* any medical need, or to provide care or to help a vulnerable person
* travelling to and from work, but only where you cannot work from home. 

These four reasons are exceptions – even when doing these activities, you should
minimise the time you spend outside of the home and make sure you are two metres
apart from anyone you don't live with. Wash your hands thoroughly before leaving
the house, and when you return.
 

Information for parents who do not live in the same house

The government has clarified that where parents do not live in the same
household, children under 18 can move between their parents’ homes. 

New WhatsApp information service

This free Government service provides trustworthy information and advice about
coronavirus. Simply add 07860 064422 in your phone contacts then send the word
‘hi’ in a WhatsApp message to get started.

If you have symptoms

Please stay at home for seven days if you have either:

* a high temperature – you feel hot to touch on your chest or back
* a new, continuous cough – this means you've started coughing repeatedly.

 
Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111
to tell them you are staying at home.
 
If you live with other people, you should all stay at home for 14 days from the
day the first person got symptoms.
 
Use the NHS 111 online coronavirus service if:

* you feel you cannot cope with your symptoms at home
* your condition gets worse
* your symptoms do not get better after seven days.

Local services

You might already be aware of some of the changes to the council services. We
have summarised the latest changes below:
 

* [6]Waste services – garden waste and bulky waste collections have been
suspended and household waste recycling centres are closed. Please continue
to show your support for our crews by sorting your recycling properly,
double-bagging coronavirus-related waste and keeping it with you for 72
hours before putting out for collection to reduce harmful bacteria.
* [7]School closures – all schools are closed until further notice, except for
children of key workers and vulnerable children.
* [8]Citizen service point – some of our non-essential face-to-face services
have been suspended or moved to telephone appointments.
* [9]Council tenants – we are providing essential services only to make sure
that people's urgent needs are met.
* Events – all [10]public events have been cancelled until at least the end of
July, including Bristol Harbour Festival.
* [11]Libraries – will stay closed until 1 May 2020. During this time, we are
not able to accept returned books. Please do not leave them on the doorstep
as they could be stolen or damaged with no-one there to collect them.
* [12]Museums – will stay closed until 1 May 2020. All events are cancelled
until 31 May 2020. The enquiries service at Bristol Archives will continue
during this time.
* [13]Register office – you can't register a birth at the moment and we are
only registering deaths and still births by telephone. Also, it's not
possible to give notice for a marriage or civil partnership and there are no
marriage or civil partnership ceremonies taking place.
* [14]Funeral services – we are restricting funeral attendance to a maximum of
ten mourners of immediate family or very close friends only and have
postponed scattering and burial of ashes.
* [15]Leisure centres – will be closed until further notice.
* [16]Parks – facilities such as toilets and cafes and some park services have
been closed or suspended until further notice.
* St Nicholas Markets – will be closed until further notice.
* [17]Free parking for NHS staff and care workers – if you work for the NHS or
as a care worker, you can park for free in all [18]council owned car parks,
on street pay and display bays and [19]residents' parking zones, including
shared use bays. 

How to get help

For the past few days we have been working with central Government to plan
support for people who need to shield. These are people that have been told by
the government they are at risk of getting seriously unwell if they get
coronavirus. The government has sent them a letter telling them to stay at home
for 12 weeks.

If you have received the letter, you need to sign up on the [20]government
website or by calling 0800 0288327 to get help. We have contacted everyone who
has registered for support so far and offered help to provide food and medicine.

If you have registered but not received a call and need emergency food, please
email: [21][email address] marking the subject heading as URGENT, so
we can contact you directly and assess your needs.

The We Are Bristol support phone number – 0117 352 3011 – went live today
(Tuesday 31 March) and will offer support to residents across the city.

Call handlers will be available initially during office hours (8.30am-5pm,
Monday to Friday) to provide support for people with a wide range of needs,
including obtaining food supplies, other essential items and medication. They
can also help arrange follow-up support with different organisations. 

Where to find advice and guidance

There is a lot of misinformation being shared about the coronavirus,
particularly on social media. Please always use trusted sources such as the
[22]government, [23]NHS, [24]Public Health [25]England and our own [26]council
website.

If you can’t find an answer, email us at [27][email address]

Unfortunately, there are people who are using this crisis to personally benefit
through scams and by preying on vulnerable people. Where possible, get support
from trusted friends and family. Never give money or your bank card to someone
you don’t know – if you need someone to do your shopping for you, arrange a bank
transfer or use a service like Paypal instead.  

Data Protection and receiving emails from us

As this is a national emergency, it is in the public interest for us to contact
as many people, in as many different ways as possible, to make sure everyone
knows what help, advice and services are available. We will be processing your
data for reasons of substantial public health.

To be able to send this newsletter to you, we have used information that we hold
normally used for other purposes. This is allowed at this time due to the
current national health situation. [28]More details can be found on the ICO
website here. 

You can [29]view the council’s full privacy statement for more information on
how we manage your data.
 
Please share this newsletter which anyone you think would benefit from it. If
they would like to receive future emails, they can click the 'Subscribe' button
below.

[30]Subcribe

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18. https://bristol.us19.list-manage.com/tra...
19. https://bristol.us19.list-manage.com/tra...
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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywCrofton Black mewngofnodwch a gadael i bawb wybod.