Digital Communications with Patients.

Amanda Kelly made this Rhyddid Gwybodaeth request to The Dudley Group NHS Foundation Trust

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Roedd y cais yn llwyddiannus.

Dear The Dudley Group NHS Foundation Trust,

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.

Yours faithfully,

Amanda Kelly

FOI (THE DUDLEY GROUP NHS FOUNDATION TRUST), The Dudley Group NHS Foundation Trust

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FOI (THE DUDLEY GROUP NHS FOUNDATION TRUST), The Dudley Group NHS Foundation Trust

2 Atodiad

Good Morning

 

 

 

Sincere apologies for the delay, please see attached.

 

 

 

 

 

Kind Regards

Information Governance Department

The Dudley Group NHS Foundation Trust

 

 

 

 

 

 

 

 

 

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