Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAmanda Kelly mewngofnodwch a gadael i bawb wybod.

Digital Communications with Patients.

Amanda Kelly made this Rhyddid Gwybodaeth request to Tavistock and Portman NHS Foundation Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Amanda Kelly to read recent responses and update the status.

Dear Tavistock and Portman NHS Foundation Trust,

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.

Yours faithfully,

Amanda Kelly

Freedom of Information Requests, Tavistock and Portman NHS Foundation Trust

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This is an automatic acknowledgement.

Your message has been received by our Freedom of Information team.

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Please note, the Tavistock and Portman NHS Foundation Trust is a
specialist mental health trust which provides outpatient psychological
services only. The Trust is not a hospital and does not provide acute
services. If your request relates to hospital or acute services, the
information you have requested may not be applicable to this Trust. If
this is the case, you are able to withdraw your request using the email
address [1][Tavistock and Portman NHS Foundation Trust request email]

Please visit our website for more
information: [2]https://tavistockandportman.nhs.uk/

Kind regards

The Freedom of Information Team
The Tavistock and Portman NHS Foundation Trust
Tavistock Centre
120 Belsize Lane
London NW3 5BA

References

Visible links
1. mailto:[Tavistock and Portman NHS Foundation Trust request email]
2. https://tavistockandportman.nhs.uk/

Freedom of Information Requests, Tavistock and Portman NHS Foundation Trust

Dear Amanda

Thank you for submitting your FOI request.  Please kindly confirm whether
it applies to this Trust in view of the following:

 

a)    The Tavistock and Portman NHS Foundation Trust is a specialist
mental health Trust which provides mainly outpatient psychological
services.  

b)    We do not provide any acute services or admitted patient care and
provide outpatient services via day clinics. 

 c. The Trust does not provide inpatient wards, surgical operations, A&E,
homecare services to which your requested information would apply.

 

We will now place your request on hold, pending your response as to
whether you wish to withdraw your request.

 

Yours sincerely,

 

Freedom of Information Team
Tavistock and Portman 
NHS Foundation Trust
Tavistock Centre 
120 Belsize Lane
London NW3 5BA
[1]www.tavi-port.org
P Please consider the environment before printing this e-mail

 

 

 

From: Amanda Kelly <[FOI #861092 email]>
Sent: 11 May 2022 10:59
To: Freedom of Information Requests <[Tavistock and Portman NHS Foundation Trust request email]>
Subject: Freedom of Information request - Digital Communications with
Patients.

 

Dear Tavistock and Portman NHS Foundation Trust,

Do you use any applications or tools to communicate with your patients
digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with
responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with
responsibility for monitoring or reporting on these targets.

Yours faithfully,

Amanda Kelly

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References

Visible links
1. http://www.tavi-port.org/
http://www.tavi-port.org/
2. mailto:[FOI #861092 email]
3. mailto:[Tavistock and Portman NHS Foundation Trust request email]
4. https://www.whatdotheyknow.com/change_re...
5. https://www.whatdotheyknow.com/help/offi...
6. https://www.whatdotheyknow.com/help/ico-...
7. https://www.whatdotheyknow.com/help/ico-...

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAmanda Kelly mewngofnodwch a gadael i bawb wybod.