Details of Veolia’s Waste Management Contract

Roedd y cais yn rhannol lwyddiannus.

Dear Tonbridge and Malling Borough Council,

For the current contract(s) tendered/won and now in place with Veolia for waste management in the borough, please respond to the following with supporting documentation:-

1. The scope of services.
2. The specification to which the services must be provided including legal requirements, acts of Parliament, codes of practice, QA standards & benchmarks and council specific requirements.
3. Was ISO 9000 accreditation a pre-requisite for delivering this contract?
4. Please provide full details of the QA/QC requirements for this contract - inspection and testing regime for all works including works sign off process/evidencing and by whom and the control of non- conforming works procedures.
5. Please confirm when the current Veolia contract(s) started and when it will end.
6. Please confirm how many NCRs (or non compliance notices or similar) have been issued to Veolia.
7. Does the contract provide for any financial penalties for non delivery / poor performance?
8. If yes please confirm examples of what these could be for.
9. How many financial penalties have been issued?
10. Please provide a copy of the council’s management org chart to manage / oversee the Veolia contract including names / positions/ duties / pay grades.
11. Please provide a copy of the Veolia org chart for delivering the contract - no names necessary so if no org chart provided or available from Velioa please just list the minimum management roles /positions and resources required by the council under the contract(s).
12. Please confirm the value of the current Veolia contract(s).

Yours faithfully,

Danny Lucas

Dear Tonbridge and Malling Borough Council,

To clarify my earlier ROI request, whilst I am aware that Urbaser have been issued a contract for household waste collection, my ROI enquiry relates to all other services being provided by Veolia to TMBC.

Yours faithfully,

Danny Lucas

foi, Tonbridge and Malling Borough Council

Thank you for your e-mail, requesting that certain information is made available to you under the Freedom of Information Act 2000/Environmental Information Regulations 2004. The Council has now started to process your request.

The Council always aims to disclose information as quickly as possible. However, if for some reason we cannot complete your request within 20 working days (ie by 21/02/2020 ) we will write to you again before that date to explain why and to let you know when you will receive the information. Please remember that documents sent by post may take few extra days to reach you.

The Council will normally disclose all the information which you have requested unless there is a good reason for not doing so. If any information will not be disclosed because it is exempt, we will write to you and explain why. Please note that, whilst the Council will disclose documents which already exist and which contain the information which you have requested, the Council is not required to compile documents specifically to deal with your request.

Once the information has been identified, the Council can also ask that you pay a fee to cover the costs of any printing, photocopying, postage, etc., for processing and delivering the information to you. Details of any fee to be paid will be notified to you as soon as possible.

Please quote the reference number 20/62 in any future correspondence about this request.

If you are dissatisfied with this response, then you may ask the Council to conduct an internal review of your case by writing to the Council’s FOI Team ([Tonbridge and Malling Borough Council request email]). If you are still not content after the Council has conducted an internal review of your case, then you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the internal review procedure provided by the Borough Council.

The Information Commissioner can be contacted in writing at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Please quote the reference number at the top of this email in any future correspondence about this request.

Adrian Stanfield
Freedom of Information Co-Ordinator

website: www.tmbc.gov.uk

dangos adrannau a ddyfynnir

Stuart Edwards, Tonbridge and Malling Borough Council

Dear Mr Lucas

Further to your request for information, I can respond as follows:

1) Weekly collection of cardboard from Council offices
2) Weekly collection of cardboard
3) No
4) No specific requirements. Contract performance is monitored to ensure the 3 bins are collected
5) Oct 2013 - rolling contract terminable with prior written notice
6) 0
7) No
8) N/A
9) N/A
10) The contract is managed by the Head of Buildings, Facilities and Administration (Stuart Edwards)
11) Unknown
12) £480 per annum

If you are dissatisfied with this response, then you may ask the Council to conduct an internal review of your case by writing to the Council’s FOI Team ([Tonbridge and Malling Borough Council request email]). If you are still not content after the Council has conducted an internal review of your case, then you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the internal review procedure provided by the Borough Council.

The Information Commissioner can be contacted in writing at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Please quote the reference number at the top of this email in any future correspondence about this request.

Kind regards
Stuart

dangos adrannau a ddyfynnir