Details of structural advice received prior to the relocation of Black Brook Culvert, Stockport SK4

The request was partially successful.

Helen Nicholson

Dear Environment Agency,
Please could you provide me with details of the expert structural engineering advice you were given prior to the relocation of the Black Brook Culvert in Stockport SK4.

Yours faithfully,
Helen Nicholson

Enquiries, Unit, Environment Agency

5 Attachments

Please note this is an auto reply message.

 

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Enquiries, Unit, Environment Agency

5 Attachments

Dear Helen,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days, but we aim to respond to all enquiries as quickly
as we can.

 

You can find more information about our service commitment by clicking on
the link below:

 

[1]https://www.gov.uk/government/publicatio...

 

You can contact our customer team directly on the contact details below,
or call the National Customer Contact Centre on 03708 506506 who will
transfer you to the area team.

 

Please quote your enquiry reference 180412/AC12 in any correspondence with
us regarding this matter.  

 

Customers and Engagement
Environment Agency
Greater Manchester, Merseyside and Cheshire Area
Richard Fairclough House
Knutsford Road
Latchford
Warrington
WA4 1HT

 

Yours sincerely,

 

Natiional  Customer Email Team

Customer Service Advisor,

Email Management Unit,

NCCC Contact Centre Services - Part of Operations, Regulation & Customer

( Tel: 03708 506 506

: Web Site: [2]www.gov.uk/environment-agency

 

Click an icon to keep in touch with us:-

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show quoted sections

GMMC Info Requests, Environment Agency

5 Attachments

 

Dear Helen,

 

Thank you for your email which was received by our Customer Contact Centre
on 4.4.18.

 

Your new reference number is: GMM82054CC

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days however we always aim to provide an answer as soon
as we can.  

 

For further information on what you can expect from us and our full
service commitment to you then please visit our website: 

[1]http://www.environment-agency.gov.uk/abo...

 

Environmental Incident

 

If your email was to report an environmental incident i.e. pollution, fish
in distress, dumping of hazardous waste etc then please call our freephone
24 hour Incident Hotline on 0800 80 70 60.   

For more details about incident reporting please see our website:
[2]https://www.gov.uk/report-an-environment...

 

If you need to contact me in the meantime, please do not hesitate to do
so using the details below and quoting reference number GMMC82054CC

 

Yours sincerely,

 

Claire

Claire Cooke - Customer and Engagement Officer

Greater Manchester, Merseyside and Cheshire
Direct line: 0203 025 0048

Direct email: [3][email address]  

Office address: Richard Fairclough House, Knutsford Road, Latchford,
Warrington, WA4 1HT

 

 

 

[FOI #475300 email]>
Subject: RE: Freedom of Information request - Details of structural advice
received prior to the relocation of Black Brook Culvert, Stockport SK4

 

Dear Helen,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days, but we aim to respond to all enquiries as quickly
as we can.

 

You can find more information about our service commitment by clicking on
the link below:

 

[4]https://www.gov.uk/government/publicatio...

 

You can contact our customer team directly on the contact details below,
or call the National Customer Contact Centre on 03708 506506 who will
transfer you to the area team.

 

Please quote your enquiry reference 180412/AC12 in any correspondence with
us regarding this matter.  

 

Customers and Engagement
Environment Agency
Greater Manchester, Merseyside and Cheshire Area
Richard Fairclough House
Knutsford Road
Latchford
Warrington
WA4 1HT

 

Yours sincerely,

 

Natiional  Customer Email Team

Customer Service Advisor,

Email Management Unit,

NCCC Contact Centre Services - Part of Operations, Regulation & Customer

( Tel: 03708 506 506

: Web Site: [5]www.gov.uk/environment-agency

 

Click an icon to keep in touch with us:-

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show quoted sections

GMMC Info Requests, Environment Agency

Dear Helen Nicholson

 

Thank you for your enquiry which was received 4 April 2018.

 

We respond to requests under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

Please see our officer’s comments below:

 

“No expert structural survey was carried out prior to the relocation works
of Black Brook tributary.

 

A structural survey was carried out during the works when the poor ground
conditions and structural risks were realised.

 

I would be happy to provide that if Dr Nicholson wishes to see it. “

 

 

Please refer to the [1]Open Government Licence which explains the
permitted use of this information.

 

Please get in touch if you have any further queries or contact us within
two months if you’d like us to review the information we have sent.

 

 

Kind regards,

 

Claire Cooke

Customer and Engagement Officer

Greater Manchester, Merseyside and Cheshire

External: 0203 025 0048

Email: [2][email address]

 

 

 

 

 

show quoted sections

Helen Nicholson

Dear Claire Cooke,

Thank you for your response to my FOI request.

Please could you let me have a copy of the structural survey that was conducted once poor ground conditions were encountered.

Yours sincerely,

Helen Nicholson

GMMC Info Requests, Environment Agency

Thank you for your email.

The Environment Agency's general response target time under our Service
Commitment is within 10 working days of receipt of your request. We are
currently receiving a high volume of requests for information and as such
your request may take up to the10th working day before you receive a
response.

We appreciate your patience during this time and we will endeavour to
respond sooner when and where we are able.

Please note we have a maximum of 20 working days under The Freedom of
Information Act and the Environmental Information Regulations to provide a
response and in some cases we may require this additional time to respond
in full.

Dear Claire Cook,

Thank you for offering to provide a copy of the structural survey that was carried out once the poor ground conditions were realised. Please could you provide me with a copy of this survey.

Many thanks for your help.
Best wishes,

Helen Nicholson

Enquiries, Unit, Environment Agency

5 Attachments

Please note this is an auto reply message.

 

Thank you – the Environment Agency has received your email.

 

For information on what you can expect from us and our full service
commitment to you then please visit our website: 

[1]https://www.gov.uk/government/publicatio...

 

Freedom of Information Act and Environmental Information Regulations state
that a public authority must respond to requests for information within 20
working days however we always aim to provide an answer as soon as we can.
 

 

Usually we make no charge for providing information. In some cases we may
make a charge for licensed re-use of our data. Where this is the case, we
will notify you in advance.

 

Environmental Incident

 

If your email was to report an environmental incident i.e. pollution, fish
in distress, dumping of hazardous waste etc. then please call our
Freephone 24 hour Incident Hotline on 0800 80 70 60.   For more details
about incident reporting please see our website:
[2]https://www.gov.uk/report-an-environment...

 

Kind Regards,

 

National Customer Contact Centre - Part of National Operations Services

( Tel: 03708 506 506

: Web Site: [3]www.gov.uk/environment-agency

 

Click an icon to keep in touch with us:-

[4]cid:image001.gif@01CD381F.E4C21A40[5]cid:image002.gif@01CD381F.E4C21A40[6]cid:image003.gif@01CD381F.E4C21A40[7]cid:image004.gif@01CD381F.E4C21A40[8]cid:image005.gif@01CD381F.E4C21A40

 

 

 

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
Click [9]here to report this email as spam

References

Visible links
1. https://www.gov.uk/government/publicatio...
2. https://www.gov.uk/report-an-environment...
3. http://www.gov.uk/environment-agency
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5. http://www.twitter.com/EnvAgency
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Dear Enquiries Unit,

On 28th May and again on 4th August I wrote to you asking if you could provide a copy of the structural engineer's report, which was offered in your original response to my initial FOI request.

Please could you let me know when I should expect this as it has now been some time since my initial request.

Best wishes,

Helen Nicholson