Details of Social / Care Departments

The request was successful.

Dear North Lanarkshire Council,

Q1. Please provide me with the details for all social service / care departments and teams in the council. The details should fully include and address all of the below points for each department and individual team within the departments:

1.1. Team and/or department Name.
1.2. Team and/or department Address.
1.3. The name of the manager for the team and/or department.
1.4. A contact telephone number for the team and/or department.
1.5. A contact telephone number or extension number for the manager of the team and/or department.
1.6. A contact email address for the team and/or department.
1.7. A contact email address for the manager of the team and/or department.

Q2. Please advise the total number of staff who are on and agency basis and

2.1. Are currently employed within the social service and care teams/departments.
2.2. Have been employed in the last 12 months (or in last financial year if easier) within the social service and care teams/departments.

Where possible it would be greatly appreciated if you can provide the answers to question 1 in an MS Excel file for convenience. This should also cut down on any paper wastage.

I look forward to hearing from you.

Yours faithfully,

Mr M Deeney

Kirkpatrick Angelene, North Lanarkshire Council

Dear Mr Deeney

I acknowledge receipt of your email which is receiving attention.

I shall contact you again when I am in a position to respond more fully to your request.

Yours sincerely

Angelene Kirkpatrick
For Corporate Freedom Of Information Officer
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB

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Truth Seeker left an annotation ()

Note this is a council who have one of the most creative Human Resources program-mes in the country all ghosts and mirrors

Committee Services Team A, North Lanarkshire Council

1 Attachment

Dear Mr Deeney

 

Request for Information

 

I refer again to your e-mail of 28 August 2012 seeking information
relative to Social Care team contacts.

 

Having investigated, I attach a spreadsheet setting out contact details
for North Lanarkshire Council’s Social Work Teams.  I can advise also that
the main headquarters for Social Work is 73‑77 Merry Street, Motherwell,
ML1 1JE, e-mail: [1][email address].

 

With regard to agency staff, I can advise that this Authority does not
currently have any agency staff nor has it had any in the last 12 months.

 

I hope this information is sufficient for your purpose.  If, however, you
require further information – or I can assist in any other way – please
let me know.

 

Yours sincerely

 

 

Neil McKay

For Corporate Freedom of Information Officer

North Lanarkshire Council

Civic Centre

Windmillhill Street

Motherwell

ML1 1 AB

Tel : 01698 302 484

 

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Dear Mr McKay,

Thank you for your reply and the information.

I am sorry but many of the points I have requested have not been answered at all. No reason has also been given as to why these answers have not been provided.

Please re-visit each of my points and provide the answer to each one as specifically requested.

As I asked for information and manager details of each department AND/OR Team, can you also provide the details for a team level rather than just at a service level - or alternatively please confirm that no further team exists below these department headings you have given.

With regard to point 1.4, from the info it appears that I have just been given the general number for the actual facility or office. Please allow me to clarify point 1.4 so it should now read:

1.4. A contact telephone number AND DIRECT LINE OR EXTENSION NUMBER for the team and/or department.

I look forward to hearing from you with the information in full.

Yours sincerely,

Mr M Deeney

Committee Services Team A, North Lanarkshire Council

1 Attachment

Dear Mr Deeney

My colleague is currently unavailable and your e-mail of 25 September 2012 (a) providing clarification of your request for point 1.4,and (b) seeking clarification of the information previously sent, has been forwarded to me for a response.

By way of clarification of the response sent to you on 25 September 2012, and having investigated, I can advise that the name of the "Department" for all of the teams listed in the attachment sent therewith is the Housing and Social Work Service, Civic Centre, Windmillhill Street, Motherwell ML1 1AB. The "Manager" of that Service and located at that address is the Executive Director of Housing & Social Work Services, Telephone Number 01698 302350.

Information on the Care Teams requested in your e-mail of 28 August 2012 is as set out in the attachment to the e-mail of 25 September 2012. There are no other named Care Teams below that level.

The contact details for the Housing and Social Work Service ("The Department") and the Executive Director of Housing & Social Work Services ("The Department Manager") is set out above.

With regard to the team contact details these have already been provided. However, following your clarification e-mail of 25 September, the direct telephone number recorded for the manager of each team has been added - and for ease of reference I attach a fresh enclosure with the additional details.

I can advise that North Lanarkshire Council, having regard to the provisions of Section 21 of the Freedom of Information (Scotland) Act 2002, has established a procedure whereby any person who has requested information and is in any way dissatisfied with the decision on that request, can within forty working days require a review of that decision by writing to the Executive Director of Corporate Services, North Lanarkshire Council, Civic Centre, Windmillhill Street, Motherwell ML1 1AB. Accordingly, if you are dissatisfied with this decision and seek such review please write to the Executive Director of Corporate Services.

I would advise, also, that in terms of Section 47 of the Act a person who is dissatisfied with a notice given by the local authority under Section 21 of the Act - ie. a notice following a review of a decision by a local authority, or by the failure of a local authority to give such a notice - may make application to the Scottish Information Commissioner for a decision as to whether, in any respect specified in that application, the request for information to which the requirement relates has been dealt with in accordance with the Act. Such an application must be in writing or in another form which, by reason of it having some permanency is capable of being used for subsequent reference - for example a recording made in audio or video tape - must state the name of the applicant and an address for correspondence and must specify the request for information to which the requirement for review relates, the matter which gave rise to the applicant’s dissatisfaction with the original decision of the local authority and the matter which gives rise to the applicant’s dissatisfaction with the decision on review by the local authority or the failure of the local authority to issue such a decision. The Scottish Information Commissioner can be contacted as follows:-

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St. Andrews
KY 16 9DS

I hope this information is sufficient for your purpose. If, however, you require further information – or I can assist in any other way – please let me know.

Yours sincerely

Carol Cluggie
Corporate Freedom of Information Officer
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell ML1 1AB

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