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Detailed information on use of Teleradiology Services

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Dear Croydon Health Services NHS Trust,
Did your trust outsource the reporting of diagnostic images to any tele radiology companies over the past 3 years? If so, for each company, please provide the name of the teleradiology provider along with the information below for the years fiscal years ending in March 2018, 2019 and 2020.

Amount spent on outsourced reporting in daytime and out of hours. If they are not available separately please provide the combined figure.
(GBP)

Number of reports outsourced

If a breakdown of day-time reporting is not available or utilised by the trust, please provide a comparable breakdown that is used internally. If no breakdown is available, please provide the information above by Plain radiography, CT, MRI, Nuclear medicine, PET, SPECT and Ultrasound.

Please provide details related to the procurement of the tele radiology services including:

Identification of the organisation that led the procurement process –

The start date and length of the contract
The name of the outsourcing company providing the tele radiology services (if more than 1 company provided tele radiology services to the trust, please clarify which services were provided by each)

Please provide the cost and report type of your most expensive single report in this time.

Please indicate if there have been any concerns with the service you have received.

Yours faithfully,

Jane Swift

foi (CROYDON HEALTH SERVICES NHS TRUST), Croydon Health Services NHS Trust

Dear Jane,

 

Thank you for your FOI request which is now being considered.  Your
reference number is: FOI 2122, and should be quoted in all your future
correspondence relating to this request.

 

Your request for information may be delayed beyond the 20 working day
statutory timeframe due to urgent operational responses to dealing with
Public Health priorities. We apologise for any inconvenience this may
cause, we do remain committed to responding to your request and will
respond as soon as we are able. Should our response to your request breach
the statutory timeframe and you remain unhappy with our response you have
the right to complain to the Information Commissioners Office and you can
contact them at Information Commissioner’s Office at Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF. Further details of the ICO procedure and
what they can investigate is available online at www.ico.gov.uk.

 

Kind regards

 

FOI & Policy Team

Croydon Health Services NHS Trust

Email: [email address]

 

 

 

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foi (CROYDON HEALTH SERVICES NHS TRUST), Croydon Health Services NHS Trust

Dear Jane,

 

FOI REFERENCE NUMBER: 2122

 
Thank you for your email of 3^rd July 2020 requesting information Under
the Freedom of Information Act (FOIA) 2000.  I set out below your request
together with our response:

 

 

Did your trust outsource the reporting of diagnostic images to any tele
radiology companies over the past 3 years? If so, for each company, please
provide the name of the teleradiology provider along with the information
below  for the years  fiscal years ending in March 2018, 2019 and 2020.

 

Response:

·         CT & MRI Reporting:  Medica

·         Chest X-ray Reporting: Medicare

 

Amount spent on outsourced reporting  in daytime and out of hours.  If
they are not available separately please provide the combined figure.

(GBP)    

 

Response:

Medica:

Combined cost for in and out of hrs CT & MRI reports:

•         Year end March 2018: £193,914.00

•         Year end March 2019: £330,478.00

•         Year end March 2020: £378,617.00

 

Medicare:

•         Jan 2020 – April 2020: £22 029.40

                                   

 

Number of reports outsourced                                       

 

If a breakdown of day-time reporting is not available or utilised by the
trust, please provide a comparable breakdown that is used internally. If
no breakdown is available, please provide the information above by Plain
radiography, CT, MRI, Nuclear medicine, PET, SPECT and Ultrasound.

 

Response:

Number of reports outsourced for year end of March 2020:

CT Backlog = 1159

CT Out of hours = 4067

MRI Backlog = 4248

 

Number of reports outsourced Jan 2020 – April 2020:

Chest x-ray = 4789

 

 

Please provide details related to the procurement of the tele radiology
services including: 

 

Identification of the organisation that led the procurement process    –

 

Response:    

Croydon Health Service  

 

The start date and length of the contract   

The name of the outsourcing company providing the tele radiology services
(if more than 1 company provided tele radiology services to the trust,
please clarify which services were provided by each)

 

Response:

Medicare

Contract Date: 01/10/2019 – No end date

 

Medica

Contract Date:  01/03/2018 – 29/02/2020

 

 

Please provide the cost and report type of your most expensive single
report in this time.

 

Response

•         Highest cost of exams:

•         CT out of hrs 1st body part = £71.00

•         MRI prostate = £85

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research that you are doing and
for the purposes of news reporting. Any other reuse, for example
commercial publication, would require the permission of the copyright
holder which must be expressly given.

 

If you are unhappy with this response the Trust has a formal Complaints
Procedure which you may use by writing to The Medical Director,
[1][Croydon Health Services NHS Trust request email].  If you remain unsatisfied you may contact the
Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow,
Cheshire   SK9 5AF.   Further details of this procedure can be found
online at - [2]https://ico.org.uk/.

Thank you for your interest in Croydon Health Services NHS Trust.

 

Yours sincerely

 

FOI Team

Croydon Health Services NHS Trust

Email: [3][email address]

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Jane Swift please sign in and let everyone know.