Mrs K McYarnington

Dear Transport for London,

Could I please request copies of all design manuals / guidance for bus stations, which are produced by London Buses / Transport for London and in current use?

Yours faithfully,

Mrs K McYarnington

FOI, Transport for London

1 Atodiad

Dear Mrs K McYarnington

 

TfL Ref: FOI-0312-2223

 

Thank you for your request received by us on 10 May 2022 asking for
information about bus stations.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

TfL is responsible for around 50 bus stations. Please see the published
document Station Public Realm Design Guidance available via
 [1]https://content.tfl.gov.uk/station-publi...
for your perusal. If you are interested in a particular bus station,
please let us know which one.

 

In accordance with section 21 of the FOI Act, we are not obliged to supply
you with a copy of the requested information as it is already accessible
to you elsewhere.

 

If this is not the information you are looking for, please do not hesitate
to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

 

 

 

 

 

dangos adrannau a ddyfynnir

Mrs K McYarnington

Dear FOI,

My request is for copies of all design manuals / guidance for bus stations, which are produced by London Buses / Transport for London and in current use.

Station Public Realm Design Guidance (TfL, August 2015) applies to the public realm outside stations and is not an example of design manuals / guidance for bus stations. It doesn’t cover obvious topics such as bus layover stands and bus driver toilets.

Operational And Construction Guidelines (London Bus Services Limited, April 2002) would be an example of design manuals / guidance for bus stations, if it were in current use. Its replacement is likely to be an example. Please reconsider my request.

Yours sincerely,

Mrs K McYarnington

FOI, Transport for London

TfL Ref: IRV-010-2223

Thank you for your email which was received by Transport for London (TfL) on 23 May 2022.

You have expressed that you are dissatisfied with the handling of your request for information under the Freedom of Information Act.

A review will be conducted by an internal review panel in accordance with TfL’s Internal Review Procedure, which is available via the following URL:
https://tfl.gov.uk/corporate/transparenc...

Every effort will be made to provide you with a response by 22 June 2022. However, if the review will not be completed by this date, we will contact you and notify you of the revised response date as soon as possible.

In the meantime, if you would like to discuss this matter further, please feel free to contact me.
Yours sincerely

Emma Flint
Principal Information Access Adviser
FOI Case Management Team
Transport for London

dangos adrannau a ddyfynnir

FOI, Transport for London

Dear Ms McYarnington

 

I am contacting you in regards to your request for an internal review of
TfL’s response to your request for information under the Freedom of
Information (FOI) Act 2000. Following your email of 23 May 2022 a review
has been carried out by a panel who were not involved in preparing the
original response (FOI-0312-2223)

 

To confirm, on the 19 April you specifically asked - Could I please
request copies of all design manuals / guidance for bus stations, which
are produced by London Buses / Transport for London and in current use.

 

The panel have liaised with the FOI case officer who considered that your
request, as it was framed, was ambiguous and wide in scope.  To endeavour
to assist you the case officer responded with a link to published
information and invited you to respond identifying specific information
that maybe of interest to try and focus your request more succinctly.  

 

Whilst the panel agree that your original request was wide in scope by
asking for “copies of all”, in retrospect it would have been more
efficient to ask for clarification of what you sought and advise that as
it stood your request was not clear and we require more specificity as to
what you are seeking (i.e. named stations for example).  The application
of a s21 exemption in this instance was limiting in its advice and
guidance regarding your request, please accept our apologies.

 

As advised your request needs to be more focused as to what you are
seeking to allow us to ascertain where, and if, we hold the information
across an organisation as vast as TfL. Additionally if you can focus on
particular locations then this could reduce the possibility of the
Appropriate Fees Limit under s12 of the FOI being exceed.

 

Again please accept our apologies for an inconvenience caused. Any new
refined requests should be sent to [1][TfL request email]

 

I hope the above response has provided a better clarity regarding the
information you seek, however if you are dissatisfied with the internal
review actions to date please do not hesitate to contact me or alternately
you can refer the matter to the independent authority responsible for
enforcing the Freedom of Information Act, at the following address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

A complaint form is also available on the ICO’s website
([2]www.ico.org.uk).

 

Yours sincerely

 

Emma Flint

Principal Information Access Adviser

FOI Case Management Team

Transport for London

[3][TfL request email]

 

 

 

 

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