Deliberate misrecording of complaints by Hertfordshire police

giles bradshaw made this Rhyddid Gwybodaeth request to Hertfordshire Police and Crime Commissioner

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Roedd y cais yn llwyddiannus.

Dear Hertfordshire Police and Crime Commissioner,

This FOI request concerns the recording of the complaint made by email in August 2019 and being investigated by BCH PSD under reference CO/706/20

Please supply the following information

1) the date the complaint is recorded as having been made
2) date the complaint was recorded
3) number of complaints received by your office that it was recorded as being made by phone call in September 2020 when it was in fact made by email in August 2019
4) current status of resolution of complaints referenced by 3)

Yours faithfully,

giles bradshaw

Transparency & Executive Support Team,

3 Atodiad

Dear Mr Bradshaw

 

I write to acknowledge receipt of your Freedom of Information request
below dated 27th July 2021.   

 

This has been logged by the Office of the Police and Crime Commissioner
for Hertfordshire with the reference number 024/21.  The deadline date for
you to receive a response is 24^th August 2021.

 

Kind regards

 

 

Carolyn.

 

Carolyn Kitchen|Transparency and Executive Support Administrator |Police
and Crime Commissioner for Hertfordshire|Harpenden Police Station|15
Vaughan Road|Harpenden|AL5 4GZ| Email:
[1][email address] |Please visit our website at:
[2]www.hertscommissioner.org | Follow us on
[3]twitter [4]insta [5]facebook logo

 

Due to the current situation with COVID-19, all OPCC staff are working
from home and our office is closed to the public.  We will still be
responding to emails and enquiries, dealing with complaints and ensuring
that Beacon continues to provide support to victims.  Please visit our
website for more information and regular updates.  Thank you in advance
for your support and patience.

 

 

dangos adrannau a ddyfynnir

Transparency & Executive Support Team,

4 Atodiad

Dear Mr Bradshaw

 

Please find attached our response to your FOI request below. 

 

Kind regards

 

 

Carolyn.

 

Carolyn Kitchen|Transparency and Executive Support Administrator |Police
and Crime Commissioner for Hertfordshire|Harpenden Police Station|15
Vaughan Road|Harpenden|AL5 4GZ| Email:
[1][email address] |Please visit our website at:
[2]www.hertscommissioner.org | Follow us on
[3]twitter [4]insta [5]facebook logo

 

Due to the current situation with COVID-19, all OPCC staff are working
from home and our office is closed to the public.  We will still be
responding to emails and enquiries, dealing with complaints and ensuring
that Beacon continues to provide support to victims.  Please visit our
website for more information and regular updates.  Thank you in advance
for your support and patience.

 

 

 

dangos adrannau a ddyfynnir