Debt Collection

Roedd y cais yn llwyddiannus.

Dear Bolsover District Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

FOI BDC, Bolsover District Council

Thank you for your request for information. Please note that Bolsover
District Council is closed for the Christmas period from 5pm Wednesday 23
December 2020 and will re-open on 4 January 2021.

 

If you have submitted a Freedom of Information, Environmental Information
Request or a Data Protection request, we will start the clock on the
working day it was received. Bank holidays and weekends are not included
in the number of working days for the Council to respond to your request.
You will receive an acknowledgement to your request on our return.

 

Please note that your email is not being forwarded during this period.

 

Kind regards

 

Wayne Gorman

Information & Policy Officer

Corporate Resources (Performance)

North East Derbyshire District Council

District Council Offices

2013 Mill Lane

Wingerworth

Chesterfield  S42 6NG

Tel: 01246 217688

Email: [1][email address] or [2][email address]

Website: [3]www.ne-derbyshire.gov.uk

 

 

 

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.ne-derbyshire.gov.uk/

Alison Sipson, Bolsover District Council

Please Ask For:  Alison Sipson
Direct Line:  01246 242383
E-mail:  [1][Bolsover District Council request email]
Date: 5th January 2021
 
Tom Goodwin
[FOI #715396 email]
 
 
Dear Tom
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
 
Your reference number – F/402/2021
 
Thank you for your email of 4th January 2021 requesting information about
debt collection.
 
Your request is being considered under the Freedom of Information Act
2000. We aim to answer your request within 20 working days from the date
we received it, as prescribed under the Act.  
 
For your information, the Act gives you the right to be told whether we
hold the information (subject to absolute exemptions). The Act also
defines a number of exemptions which may prevent release of the
information you have requested. You will be informed if this is the case,
together with your rights of appeal.
 
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if we need more time
to do this.
 
A fee may be charged for disbursements. If a fee is to be charged you will
be notified in writing.
 
If you have any queries about this letter please do not hesitate to
contact us on the above contact details. Please remember to quote the
reference number above in any future communications.
 
Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone:   0303 123 1113
[2]www.ico.org.uk
 
Yours sincerely
 
Alison Sipson
Information Support Officer
Corporate Resources (Performance)
Bolsover District Council
The Arc
High Street
Clowne
Derbyshire
S43 4JY
Telephone: 01246 242383
 
 
 
 
 
 
 
 
 
 

Disclaimer

This email is confidential, may be legally privileged and contain personal views that are not the views of Bolsover District Council.
It is intended solely for the addressee. If this email was sent in error please notify the sender, delete the email and do not disclose, copy, distribute, or rely on it. Under the Data Protection Act 2018 and the Freedom of Information Act 2000 the contents of this email may be disclosed.
This message and attached files have been virus scanned. Attachments are opened at your own risk.

References

Visible links
1. mailto:[Bolsover District Council request email]
2. http://www.informationcommissioner.gov.uk/

Alison Sipson, Bolsover District Council

Please Ask For:  Alison Sipson
Direct Line:  01246 242383
E-mail:   [Bolsover District Council request email]
Date: 7th January 2021
 
Tom Goodwin
[FOI #715396 email]
 
 
 
 
Dear Tom
 
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST
 
Reference F/402/2021
 
Your request for information has been considered and, to the best of our
knowledge, the information we hold which relates to your request is as
follows:
 
1) Who is the person responsible for council tax, business rates and
parking collections and more specifically the enforcement of debts
relating to these
 
Michelle Whetton, Revenues & Benefits Manager.  Please note this is for
Council Tax and Business Rates only.
 
With regard to parking collections - we do not hold this information.
Bolsover District Council do not charge for parking in their district. You
may wish to contact Derbyshire County Council in this matter as they are
the Highways Authority for the area. Their contact details are: Derbyshire
County Council, County Hall, Matlock, DE4 3AG. Email:
[1][email address]
 
 
2) Can you provide email and telephone contact details for the above
person?
 
Email: [2][email address]
Telephone: 01246 242424
 
3) Do you have formal contracts with service level agreements for the
enforcement of these debts?
 
Yes
 
4) If so, what are expiry dates for the contracts above?
 
31.07.20 with option to extend over 2 years via 2 x 12 month periods
 
I hope that you are satisfied with our response. However, if you are
dissatisfied in any way with the handling of your information request your
next step would be to clearly state in writing why you are dissatisfied
and the Council will treat this as a formal complaint in accordance with
our Compliments, Comments and Complaints policy. The policy together with
information on how to make a complaint is available on the Council’s
website [3]www.bolsover.gov.uk or by emailing CCCAdmin[4]@bolsover.gov.uk.
 
 
I also have a duty to make you aware of the Information Commissioner's
Office, which is an independent body who monitors the Data Protection Act,
the Freedom of Information Act and Environmental Information Regulations,
and make sure organisations fulfil their legal obligations under the
Acts.  They can be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 
Telephone:   0303 123 1113
[5]www.ico.org.uk
 
Yours sincerely
 
Wayne Gorman
Information and Policy Officer
Bolsover District Council/North East Derbyshire District Council
Corporate Resources (Performance)
NEDDC Ext 7688 BDC Ext 7688
 
 
 
 

Disclaimer

This email is confidential, may be legally privileged and contain personal views that are not the views of Bolsover District Council.
It is intended solely for the addressee. If this email was sent in error please notify the sender, delete the email and do not disclose, copy, distribute, or rely on it. Under the Data Protection Act 2018 and the Freedom of Information Act 2000 the contents of this email may be disclosed.
This message and attached files have been virus scanned. Attachments are opened at your own risk.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.bolsover.gov.uk/
4. mailto:[email address]
5. http://www.ico.gov.uk/