Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywTom mewngofnodwch a gadael i bawb wybod.

Debt

Tom made this Rhyddid Gwybodaeth request to Gateshead Metropolitan Borough Council

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Dear Gateshead Metropolitan Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.
I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom

CSG InformationRights, Gateshead Metropolitan Borough Council

Dear Sir

I refer to the request, which you have made under the Freedom of Information Act 2000 for records held by this service.

Acknowledgement

Your request was received by this department on 14 December 2020.

Whilst every effort will be made to respond to your request within the time limit of 20 working days, due to the impact of the Covid-19 pandemic on services across the organisation, you are unlikely to receive a full response within that time frame. Whilst it may be possible to respond to part of your request within the 20 working day timescale, you will be provided with a full response as soon as it is practicable to do so.

Yours sincerely
Information Rights Officer

dangos adrannau a ddyfynnir

CSG InformationRights, Gateshead Metropolitan Borough Council

Dear Sir

I refer to the Freedom of Information Act 2000 and to your email to this service dated 14 December 2020.

In accordance with the Freedom of Information Act, we are able to grant access to the records requested and accordingly they are as follows:

1) Who is the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these

Please note that the Council only provides contact details for posts at Service Director level or above.

Marisa Jobling, Service Director, Customer Experience and Digital

2) Can you provide email and telephone contact details for the above person?

[email address]
0191 4333000

Providing you with this information does not permit you to use this information for direct marketing purposes. To do so may place you in breach of Article 6 GDPR. The right to object to the processing of this information for direct marketing purposes is exercised in accordance of Article 21 GDPR. Nor does it permit you to use the information for sending unsolicited e-mails, to do so may place you in breach of regulation 22 of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

3) Do you have formal contracts with service level agreements for the enforcement of these debts?

Yes we have a contract and SLA

4) If so, what are expiry dates for the contracts above

31.03.2021

Please note:
The information provided in response to your request is copyright Gateshead Council unless otherwise endorsed. Granting access to this information under the Freedom of Information Act does not permit you to re-use the information provided for commercial purposes, for photocopying or reproduction in any form. If you wish to re-use the information you need to apply for a Licence. You can do this by writing to Information Rights Officer, Corporate Services and Governance, 1st Floor, Civic Centre, Regent Street, Gateshead, NE8 1HH or email [Gateshead Council request email]. You may be required to pay a fee or comply with conditions for permitted re-use.

Yours sincerely
Information Rights Officer

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywTom mewngofnodwch a gadael i bawb wybod.