Database of services

The request was refused by Cheshire West and Chester Council.

Dear Cheshire West and Chester Council,

Please could you send me a spreadsheet with all support services commissioned by or connected to your council? e.g. drugs services, mental health, accommodation etc.

The information I need is: Categories (drugs/health); name; brief description; telephone number(s); email address(es); postal address (with post code); opening hours; other criteria (e.g. age groups/ethnicity/gender); and any other information that you hold (e.g. contact person).

I can send you a pen drive or other device if you need it.

I am requesting the same from all other local authorities in England because I am putting together a website with all of this information (free to access to the public - there will not be any charge for the local authority either). I am making this request as an individual, not as a business or organisation.

Yours faithfully,

Tay Jiva
07920097834

Cheshire West and Chester Council

RE: Your request under the Freedom of Information Act 2000

Case Reference: 101004802318

Dear Tay Jiva

Thank you for your email.

It will be treated as a request within the meaning of the Act: this means that we will send you a full response within 20 working days, either supplying you with the information which you want, or explaining to you why we cannot supply it.

If we need any further clarification or there is any problem we will be in touch.

In the meantime if you wish to discuss this further please contact FOI West. It would be helpful if you could quote the log number.

Yours sincerely

FOI Unit

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FOI West, Cheshire West and Chester Council

Dear Tay Jiva

Thank you for your request for information, our reference 4802318.

Your request is very wide in its current format. Please clarify exactly which support services you require information for, in a list or spreadsheet, for example:

For e.g. Drug/Alcohol Counselling Support
Supported Living Accommodation for Adults with Learning Difficulties

Your request remains on hold whilst we wait to hear from you.

Disclosures Team – Customer Relations and Information
Cheshire West and Chester Council
Tel: 0300 123 8 123
Email: [email address]
Location: Cheshire West and Chester Council, 4 Civic Way, Ellesmere Port CH65 0BE
Visit: cheshirewestandchester.gov.uk

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FOI West, Cheshire West and Chester Council

Dear Tay Jiva

Further to the email below sent on 11 May 2018. We note that we have not received the required clarification of your Freedom of Information Request which we have logged as reference number 4802318. We are writing to let you know that we are closing the request, as we are unable to progress this without the required clarification.

If you wish to re-submit your request (taking note of the previous email sent on 11 May 2018) we would be more than happy to log this as a new request and respond to you within the 20 working day time limit.

Regards,

Disclosures Team – Customer Relations and Information
Cheshire West and Chester Council
Tel: 0300 123 8 123
Email: [email address]
Location: Cheshire West and Chester Council, 4 Civic Way, Ellesmere Port CH65 0BE
Visit: cheshirewestandchester.gov.uk

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Dear FOI West,

Please find below a the breakdown of the categories I require in regards to my request.

If you require any further clarification please do not hesitate to contact me.

Fields:
Name
Brief summary
Age range of service users
Address
Postcode
Email address
Telephone number(s)
Dates/appointment(s)
Images (e.g. logos/images)
Documents (e.g. Ofsted document)

Services:
HOUSING AND COMMUNITIES
Homelessness
Tenancy support
Rent arrears
Furniture poverty
Residential care
Tree services
Other housing
Other communities

SECURITY, CRIME AND ANTI-SOCIAL BEHAVIOUR
Anti-social behaviour
Neighbourhood watch
Security
Other crime

FAMILIES
Breakfast clubs
After school clubs
Holiday clubs
Ante and post natal and pregnancy
Pre-school and toddler support
Behavioural support
Care Leavers Support

EDUCATION
Nurseries
Primary schools
High schools
Colleges
Adult education
Leisure courses
Other courses
Tutors
Breakfast clubs
After school clubs
Holiday clubs
Training & Apprenticeships

EMPLOYMENT
Job centre
Job websites
Apprenticeships
Business support

IDENTITY AND COMMUNICATION
Advocacy
Translation services
Communication support
Places of worship
Ethnic minority services
Sexuality and sexual health

PUBLIC SPACES, SPORTS AND LEISURE
Libraries
Parks
Museums
Sports
Social activities
Music
Arts
Acting and theatre
Leisure
Gyms

EMOTIONAL & MENTAL HEALTH AND SOCIAL ACTIVITIES
Depression
Child mental health
Counsellors
Volunteering

PHYSICAL HEALTH AND SUBSTANCE MISUSE
GP
Dentists
Alternative therapists
Disability
Substance misuse
Hospitals
Pharmacies
Podiatry

FINANCES
Grants and loans
Financial advice and planning
Banks
Benefits

GIVING BACK TO THE COMMUNITY
Volunteer
Donate to charity
Become a foster carer
Adopt
Offer supported lodgings

Kind Regards
Tay Jiva
07920097834

FINNAN, Louise, Cheshire West and Chester Council

Dear Tay Jiva

 

Thank you for your refined request for information of 4 June 2018 which
has been logged as 4802318 and has been dealt with under the Freedom of
Information Act 2000. We confirm that Cheshire West and Chester Council
holds information relating to your request.

 

For the purpose of clarity your request has been reproduced below:

 

Please find below the breakdown of the categories I require in regards to
my request.

 

If you require any further clarification please do not hesitate to contact
me.

 

Fields:

Name

Brief summary

Age range of service users

Address

Postcode

Email address

Telephone number(s)

Dates/appointment(s)

Images (e.g. logos/images)

Documents (e.g. Ofsted document)

 

Services:

HOUSING AND COMMUNITIES

Homelessness

Tenancy support

Rent arrears

Furniture poverty

Residential care

Tree services

Other housing

Other communities

 

SECURITY, CRIME AND ANTI-SOCIAL BEHAVIOUR

Anti-social behaviour

Neighbourhood watch

Security

Other crime

 

FAMILIES

Breakfast clubs

After school clubs

Holiday clubs

Ante and post natal and pregnancy

Pre-school and toddler support

Behavioural support

Care Leavers Support

 

EDUCATION

Nurseries

Primary schools

High schools

Colleges

Adult education

Leisure courses

Other courses

Tutors

Breakfast clubs

After school clubs

Holiday clubs

Training & Apprenticeships

 

EMPLOYMENT

Job centre

Job websites

Apprenticeships

Business support

 

IDENTITY AND COMMUNICATION

Advocacy

Translation services

Communication support

Places of worship

Ethnic minority services

Sexuality and sexual health

 

PUBLIC SPACES, SPORTS AND LEISURE

Libraries

Parks

Museums

Sports

Social activities

Music

Arts

Acting and theatre

Leisure

Gyms

 

EMOTIONAL & MENTAL HEALTH AND SOCIAL ACTIVITIES

Depression

Child mental health

Counsellors

Volunteering

 

PHYSICAL HEALTH AND SUBSTANCE MISUSE

GP

Dentists

Alternative therapists

Disability

Substance misuse

Hospitals

Pharmacies

Podiatry

 

FINANCES

Grants and loans

Financial advice and planning

Banks

Benefits

 

GIVING BACK TO THE COMMUNITY

Volunteer

Donate to charity

Become a foster carer

Adopt

Offer supported lodgings

 

 

The Council considers that an exemption at Section 21 of the FOIA 2000
applies to your refined request which is extensive covering the majority
of the Council's services and in a number of instances you are seeking
information on organisations not connected to the Council.

 

Section 21 (1) of the FOIA states:

Information which is reasonably accessible to the applicant otherwise than
under Section 1 is exempt information.

 

The purpose of Section 21(1) is to ensure that there is no right of access
to information via FOIA if it is available to the applicant by another
route. Section 21 is an absolute exemption which means that there is no
requirement for a Public Interest Test.

 

The Council provides extensive data on its website which allows access to
its services. The Council can therefore direct you to where the
information is available and the exemption in s21 (1) applies.

 

Your request was submitted by email and as such it is considered
reasonable to assume that you have access to a computer and the internet
and therefore that you have access to the information requested other than
by being supplied with the information by the Council.

 

The website link for access to the information you request is:

[1]https://www.cheshirewestandchester.gov.u...

 

We are happy to consider a refined request if you cannot find particular
specific information on the website.

 

We trust this answers your query.

 

The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction. Where applicable, the Council has also
told you the reasons for the delay in responding to your request.

 

If you are unhappy with the way your request for information has been
handled you can request a review by writing to the Disclosures Team within
40 working days from the date of the Council’s response.

 

You are entitled to a review by the Council if:

•             You are dissatisfied with the Council’s explanation of why
the application was not dealt with within the 20 working day time limit.

•             All the information requested is not being disclosed and you
have not received an explanation why some information is not being
disclosed.

•             A reason for the disclosures under the request being refused
is not received.

•             You consider that exemptions have been wrongly applied,
and/or

•             You consider that a fee has been wrongly applied.

 

Please set out your grounds for seeking a review together with what
specific part of your request those grounds apply to and the outcome you
are seeking. The Council reserves the right to ask you for clarification
of the grounds for your review request if the grounds are not clear, and
to delay commencing the review if such grounds are not provided.

 

The Disclosures Team can be contacted by email via:
[Cheshire West and Chester Council request email] or at the following address:

 

Disclosures Team

Cheshire West and Chester Council

(Flr 2 HQ)

4 Civic Way

Ellesmere Port

CH64 0BE

 

The Disclosures Team will acknowledge a request for an internal review
within 5 working days and complete the review as soon as possible and no
later than 40 working days from receipt of the request.

 

More information about the Council’s internal review process can be found
via:

 

http://www.cheshirewestandchester.gov.uk...

 

If you remain dissatisfied following the outcome of your review, you have
a right of appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: www.ico.org.uk

 

There is no charge for making an appeal.

 

Yours sincerely

 

 

Disclosures Team – Customer Relations and Information

Cheshire West and Chester Council

Tel: 0300 123 8 123

Email: [email address]

Location: Cheshire West and Chester Council, 4 Civic Way, Ellesmere Port
CH65 0BE

Visit: cheshirewestandchester.gov.uk

 

 

ND (ex)

 

 

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