Dear Thirteen Group ,
The UK GDPR introduces a duty for you to appoint a data protection officer (DPO) if you are a public authority or body, or if you carry out certain types of processing activities.
DPOs assist to monitor internal compliance, inform and advise on your data protection obligations, provide advice regarding Data Protection Impact Assessments
If Thirteen Director's take account of DPO’s advice and the information they provide on data protection obligation's
Provide name position iof person within the organisation with responsibility of GDPR Policy and legislation's
Is the DPO easily accessible as a point of contact for our employees, individuals and the ICO.
Have Thirteen published contact details of the DPO and communicated them to the ICO? please provide a link
Mr P Green
Thank you for contacting Thirteen
We know Covid-19 is making this a difficult time for everyone but you can
still rent a home and raise repairs, we’re still here to help and support
To ensure the safety of our colleagues and customers, we will continue to
practice social distancing during our repairs and safety check visits, and
we ask that our customers help us by doing the same.
Please help us help you by staying at least two metres away from our trade
operatives and, where possible, step into a separate room and open windows
while we’re in your home. We also request that where possible and unless
subject to medical advice, customers wear a mask/face covering.
To ensure we protect our customers and colleagues our offices and customer
service points remain closed apart from our Stockton Touchpoint store
which has reopened for pre- arranged appointments.
Our Touchpoint Team are available from 8am to 7pm, Monday to Friday so
please just give us a call on 0300 111 1000, or Did you know that you can
use your My Thirteen account to make a payment, find a New Home or report
a repair by visiting www.mythirteen.co.uk to do this easily whenever
you want, from wherever you are.
Visit our website at www.thirteengroup.co.uk for FAQ’s and updates on
services and how we’re protecting everyone
Don’t forget to check out our Facebook page for more updates
Thirteen is the trading name for Thirteen Housing Group, 2 Hudson Quay,
Windward Way, Middlesbrough, TS2 1QG, a charitable Community Benefit
Society registered under the Co-operative and Community Benefits Societies
Act 2014 with registered number 7522 and registered with the Regulator of
Social Housing as a Registered Provider number L4522 VAT Reg No. 918548295
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