Data protection of health records

Peter D Williams made this Rhyddid Gwybodaeth request to Lowfield Surgery, Stockport

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Lowfield Surgery, Stockport fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Peter D Williams

Dear Lowfield Surgery

I would be grateful if you could supply the following information as of today‘s date:

1/ the number of patients registered at your GP’s practice;

2/ the number of patients whose records have had the objection code 9Nu0 entered, following the patient declining their consent to their clinical data being extracted electronically;

3/ the number of patients whose records have been coded with 9Nu4 forbidding any of the patient's data, from any NHS source, leaving the Health and Social Care Information Centre (HSCIC);

4/ the number of patient subject access requests (Data Protection Act 1998, section 7) received in 2014;

5/ fees quoted for subject access requests in 2014;

6/ number of patients, to date, who have registered to obtain their medication records online.

Thank you for your precious time.

Yours sincerely

Peter D Williams

Mincherton Carmen (NHS STOCKPORT CCG), Lowfield Surgery, Stockport

Dear Mr Williams

I acknowledge receipt of your request for information which has been logged and will be managed in line with the Freedom of Information Act.

It would be our intention to respond to you as soon as possible but certainly within 20 days which I hope is acceptable to you.

Yours sincerely

Carmen Mincherton
Practice Manager
Lowfield Surgery
Tel: 0161 426 9431

dangos adrannau a ddyfynnir

Peter D Williams

Good morning

Thank you for acknowledging my Freedom of Information request.

I now write to inform you that Lowfield Surgery‘s response to my Freedom of Information request ’Data protection of health records’ is overdue. The practice has exceeded the statutory timescale period of twenty working days, which in any case is a long stop - the absolute latest by which a public authority must have provided a response.

Please give this matter your attention.

Kind regards

Peter D Williams

Gadawodd Peter D Williams anodiad ()

This FOI request will feature in later research about reasons requestees fail to respond, or fail to respond within the statutory timescale, or fail to respond fully.

Peter D Williams

For the attention of Carmen Mincherton, Practice Manager

Good morning Carmen

*A gentle reminder*

I am still waiting for Lowfield Surgery's long overdue response to my Freedom of Information request, 'Data Protection of Health Records', of 27 August 2015 which you acknowledged on 31 August 2015 and promised a response within 20 days.

Best wishes

Peter

Mincherton Carmen (NHS STOCKPORT CCG), Lowfield Surgery, Stockport

Dear Mr Williams

Thank you for your e mail.

I left the Practice some months ago but I have forwarded your enquiry to the management team over at Lowfield and asked that they get back to you.

I do apologise for any delay or if there has been an oversight. I have asked that the surgery get back to you in this matter.

Kind regards

Carmen Mincherton

dangos adrannau a ddyfynnir

Peter D Williams

Good morning Carmen

I am most grateful for yesterday's email and thank you for forwarding my reminder to the management team at Lowfield. I am sorry to have troubled you, but unfortunately your email address is still connected with Lowfield Surgery on our system.

So as not to trouble you further, and to enable us to send any future Freedom of Information requests from other users of WhatDoTheyKnow.com to Lowfield Surgery, I would be most grateful if you could send me their contact email address.

Best regards

Peter

Mincherton Carmen (NHS STOCKPORT CCG), Lowfield Surgery, Stockport

Hi Mr Williams

Thank you for your e mail.

I am unsure as to which e mail address the practice would want to use and so I have forwarded on your request which I hope is acceptable.

Many thanks and kind regards

Carmen Mincherton
Office Manager
NHS Stockport Clinical Commissioning Group
0161 426 5051
www.stockportccg.org

dangos adrannau a ddyfynnir

Peter D Williams

Good evening Carmen

I am sorry to trouble you yet again, and I am most grateful to you for your efforts to obtain a contact Freedom of Information contact email address for Lowfield Surgery, Stockport. I have also tried - unsuccessfully.

Inexplicably, the surgery is not responding to your forwarded correspondence and also messages sent via their contact form notifying them that you are still listed as Lowfield's practice manager. You still head the list of 'Reception and administration staff' on NHS choices (http://www.nhs.uk/Services/GP/Staff/Defa...). I believe you left that position some months ago.

I could, I suppose, send a Freedom of Information request to NHS Stockport CCG explaining the difficulty and asking for the email address of Lowfield’s practice manager, but I hope that will not be necessary.

Any of the surgery's email addresses would be acceptable as staff are under an obligation to forward requests to whoever they think is responsible for providing a response. Do you have other suggestions?

Best regards

Peter

Mincherton Carmen (NHS STOCKPORT CCG), Lowfield Surgery, Stockport

Dear Mr Williams

Thank you for your e mail.

I am sorry to learn that you have not been contacted by Lowfield Surgery in relation to your enquiry. I can confirm that I have forwarded your most recent e mail to the senior partner for the practice and also to the Deputy Practice Manager. I have also contacted the practice by telephone and spoken to the Deputy Practice Manager who has confirmed that she will ensure that it is brought to the attention of the senior partner.

Hopefully you will be contacted in the next few days but if there is anything that I can do to assist you then please do not hesitate to contact me.

Many thanks and kind regards

Carmen Mincherton
Office Manager
NHS Stockport Clinical Commissioning Group
0161 426 5051
www.stockportccg.org

dangos adrannau a ddyfynnir

Mincherton Carmen (NHS STOCKPORT CCG), Lowfield Surgery, Stockport

Hi Mr Williams

It did occur to me that you may wish to contact the practice directly via telephone and their contact number is 0161 426 9440.

Many thanks and kind regards

Carmen Mincherton
Office Manager
NHS Stockport Clinical Commissioning Group
0161 426 5051
www.stockportccg.org

dangos adrannau a ddyfynnir

Good morning Carmen

Thank you for devoting so much of your precious time to trying to sort out the contact difficulties with Lowfield Surgery, and thank you for forwarding my latest email which includes details of the listing of outdated information on NHS choices. I note that, thanks to you, Lowfield updated NHS choices following you contacting the surgery yesterday (http://www.nhs.uk/Services/GP/Staff/Defa...).

I now look forward to the surgery emailing me, and as soon as they do I will ensure that the email address WDTK use for contacting the surgery is more appropriate, and you will no longer be inconvenienced.

Best

Peter