Dear Department for Work and Pensions,
I would like a copy of any transcript or guidance for use by your contact center staff for new JSA or UC claimants with regards their CV and Universal Jobmatch, together with a copy of guidance given to jobcentre staff with regards CVs and Jobmatch for new and existing claimants.
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Dear Sera Nabil,
Please find attached the reply to your recent Freedom of Information
request reference number 2018:
DWP Freedom of Information Team
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