Credit Check Investigation

The request was successful.

Dear Cambridgeshire County Council,

1. Do you have an contract in place to purchase credit checks, or a purchase history from any of the following credit reference agencies?
(Call Credit/TransUnion, Equifax, Experian or Other(Please specify))

If so, can you please provide the following information.
2. Date that your agreement expires
3. Quantity of Credit Checks Purchased
4. Cost of Credit checks (Ideally cost per credit check)
5. What activities/services use these credit checks

6. Can you please outline how the results from these credit checks are generally stored by the council. For example are they in PDF format, or does your supplier have a software platform that you log into?

7. Finally, can you please inform me if you use credit checks to verify Single Person Discount claims for Council Tax? If so, is this done internally by the council, or do you outsource this work to a third party?

For avoidance of doubt, I am making this request under the Freedom of Information Act. I await your response within 20 working days.

Thanks in advance for your assistance.

Yours faithfully,

T Gregory

FOI, Cambridgeshire County Council

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FOI, Cambridgeshire County Council

Dear T Gregory

 

Freedom of Information Act request response – Ref 1436566.

 

Cambridgeshire County Council has now considered your request under the
Freedom of Information Act. We can confirm that we do not hold the
information requested by you. Please find our response as set out below.

 

 

Your request:

 

1. Do you have an contract in place to purchase credit checks, or a
purchase history from any of the following credit reference agencies?

(Call Credit/TransUnion, Equifax, Experian or Other(Please specify))

 

If so, can you please provide the following information.

2.           Date that your agreement expires

3.           Quantity of Credit Checks Purchased

4.           Cost of Credit checks (Ideally cost per credit check)

5.           What activities/services use these credit checks

 

6. Can you please outline how the results from these credit checks are
generally stored by the council. For example are they in PDF format, or
does your supplier have a software platform that you log into?

 

7. Finally, can you please inform me if you use credit checks to verify
Single Person Discount claims for Council Tax? If so, is this done
internally by the council, or do you outsource this work to a third party?

 

 

Our response:

 

We can confirm that we do not hold the requested information as credit
checks is a responsibility of the City/District Councils in Cambridgeshire
rather than the County Council.

 

Contact details for the other councils in the county, and further
information on the services they provide, can be found on the following
webpage:

[1]https://www.cambridgeshire.gov.uk/counci....

 

 

Complaints:

 

We hope this information is helpful but if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review, you should write to Information Management,
at either [2][Cambridgeshire County Council request email] or by post at Box No. OCT 1224,
Shire Hall, Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: [3]https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

 

Yours sincerely

 

Stephen Thompson

Information Management Analyst

 

Information Governance Team

Cambridgeshire County Council

OCT 1224, Shire Hall, Castle Hill, Cambridge CB3 0AP

T: 01223 699137

 

 

 

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