Counselling for students

Claire Miller made this Rhyddid Gwybodaeth request to Bournemouth University as part of a batch sent to 137 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Bournemouth University,

Under the Freedom of Information Act, please could you provide me with the number of students who have accessed counselling services provided by the university for each of the past three academic years (2014/15, 2015/16 and 2016/17).

If possible, please provide a breakdown by the type of issue the students are seeking help for.

Yours faithfully,

Claire Miller

Freedom Of Information, Bournemouth University

Thank you for your enquiry.

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Kind regards

Information Office
Legal Services
Bournemouth University M209,
Melbury House 1-3 Oxford Road Bournemouth
Tel: +44 (0) 1202 961315
Email: [email address]<mailto:[email address]>
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Freedom Of Information, Bournemouth University

1 Atodiad

Dear Ms Miller

We write further to your email of 8th November 2017

Your request has been processed by us in accordance with the Freedom of Information Act 2000 (FOIA).

Our response:

Student Support is provided by numerous services and teams across BU including academic tutors, faculty and Student Services professional services staff, and our Student Wellbeing service which is provided for BU by Dorset Healthcare University Foundation Trust. Because of the large volume and varied nature of student contacts across faculties and support services we do not keep detailed statistics for any of these areas other than Student Wellbeing. DHUFT have agreed that BU may provide these to you on their behalf. However please note that this is only a fraction of the support that is offered by BU and doesn’t provide the full picture about the range of support offered by BU. For information about all support services offered please see our website at , and

Please note we the below relates to the numbers of referrals (registration forms) received. Not all students will then get back to us to accept their initial assessment appointment. Of the students who have attended their initial appointment, we have provided a breakdown of presenting problem for 2016/17 and 2015/16 (attached) we do not hold the a breakdown for 2014/15.

Year 2016/17 - referrals 926
Year 2015/16 - referrals 793
Year 2014/15 - referrals 632

If you have any questions or are dissatisfied with this response, you should contact us at [email address]. The University’s Director of Finance & Performance or his nominated alternate will review any appeal and may amend the University’s current decision. Thereafter, you may refer your request to the Information Commissioner in accordance with section 50 of the FOIA.

The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113 or 01625 545745


There is no charge for making an appeal.

Yours sincerely

Information Office
Legal Services
Bournemouth University
Melbury House
1-3 Oxford Road

Email: [email address]
Tel: 01202 961315

dangos adrannau a ddyfynnir