Counselling for students

The request was successful.

Dear University of West London,

Under the Freedom of Information Act, please could you provide me with the number of students who have accessed counselling services provided by the university for each of the past three academic years (2014/15, 2015/16 and 2016/17).

If possible, please provide a breakdown by the type of issue the students are seeking help for.

Yours faithfully,

Claire Miller

Data Requests, University of West London

Dear Ms Miller

Your Freedom of Information request (FOI) to University of West London (UWL)

The university would like to thank you for your patience while we have been investigating your request, received on 8th November 2017.

While we aim to investigate each request within 20 working days of it being received and acknowledged; in some cases, more time is needed to do this. This is due to the nature and complexity of some requests, where a thorough investigation is needed in order to retrieve the relevant information.

Your FOI request is one that is still being looked into. As a thorough investigation is required given the nature of your complaint, we need some more time to complete this.

What happens next?

The university aims to provide you with a response to your request as soon as is possible. If for any reason this is likely to change, you will be updated.

Once again, UWL would like to thank you for your continued patience and cooperation on the matter.

Yours sincerely

Ann-Marie Spittle
Complaints and Appeals Administrator
Directorate
University of West London,
WK.03.007, St Mary’s Road,
Ealing, W5 5RF

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Hi

Any update on when a response will be sent to this request as it is now very overdue.

Thanks
Claire

Data Requests, University of West London

1 Attachment

Dear Ms Miller

Please find attached a copy of my response to your Freedom of Information (FOI) request made on 8th November 2017.

We are sorry for the delay in providing your information as some of the information you require is not yet complied.

I hope I have helped in answering your query.

Yours sincerely

Ann-Marie Spittle
Complaints and Appeals Administrator
Directorate
University of West London,
WK.03.007, St Mary’s Road,
Ealing, W5 5RF

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