Council Tax Summary Warrants

Paul Hughes made this Rhyddid Gwybodaeth request to Glasgow City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan Glasgow City Council.

Dear Brolly, William,

Thank you for your reply to the FOI Request that I made recently with regard to council Tax Summary Warrant applications. Can you confirm the following in respect of the response please:

In respect of the procurement process to which you refer that determined the contracts should be issued to BPO Collections, Walker Love and Scott & Co - can you confirm the council officials and/ or employees who participated in this process?

Can you explain the Rank 1, Rank 2 and Rank 3 designation that you refer to in your response in respect of each company?

Can you confirm the identities of the members of the Contracts and Performance Management Team to which you refer?

Yours sincerely,

Paul Hughes

Customer Care Centre, Glasgow City Council

New Service Request was submitted: RQST00004187188
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

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Brolly, William, Glasgow City Council

From: William Brolly
To: [1][FOI #146084 email]
Subject: Freedom of Information Request – 4187188
Sent: 15^th February 2013.
 
 
Dear Mr Hughes,
 
I refer to your request of 18^th January 2013 under the Freedom of
Information (Scotland) Act 2002, whereby you requested information is
supplied to you namely:
 
“With regard to Council Tax Summary Warrant applications. Can you confirm
the following in respect of the response please?
 
In respect of the procurement process to which you refer that determined
the contracts should be issued to BPO Collections, Walker Love and Scott &
Co – can you confirm the council officials and / or employees who
participated in the process?
 
Can you explain the Rank 1, Rank 2, and Rank 3 designation that you refer
to in your response in respect of each company?
 
Can you confirm the identities of the members of the Contracts and
Performance Management team to which you refer?
 
I can confirm that the Council holds the information you are requesting
and is treating your request as a request under the Freedom of Information
( Scotland ) Act 2002.
 
Regarding your request for information as to the identities of the staff
who participated in the procurement process which led to the appointment
of the companies listed above and the members of the Contracts and
Performance Management Team, the Council is unable to provide this
information as it believes that section 38(1)(b) of the Act prevents the
disclosure of personal data of which the applicant (you) is not the data
subject. This is mostly an absolute exemption but the Council is required
to undertake a public interest test. The Council also believes that the
release of this information would breach data protection principles.
 
With regard to your request for an explanation of the Rank 1, 2 and 3
designations the Council offers the following clarification.
 
As previously advised Glasgow City Council appointed three Debt Management
Partners to assist with the collection of Council Tax namely:
 
Lot 1 Council Tax BPO Collections
Lot 2 Council Tax Walker Love
Lot 3 Council Tax Scott & Co
 
A panel of approved Sheriff Officers was also appointed to allow these
partners to instruct diligence action such as earnings attachment or bank
attachment to recover unpaid debts.
 
As previously advised the panel of Sheriff Officers consists of Walker
Love, Stirling Park and Scott & Co.
 
As part of the procurement process the relative merits of these companies
were evaluated and scored. Walker Love achieved the highest score. Walker
Love achieved the highest score and were ranked 1. Walker Love are
therefore permitted to use their own Sheriff Officers to carry out any
necessary diligence action under lot 2.
 
If a debt partner does not have its own Sheriff Officers it must use
Walker Love’s Sheriff Officers to undertake any necessary diligence
requiring the use of Sheriff Officer’s duties. BPO collections who don’t
have their own Sheriff Officers must use Walker Love as the Rank 1
supplier to carry out any diligence action. If Walker Love could not
handle the volume of Sheriff Officer work it was requested to undertake,
the work would be offered to the Rank 2 supplier, Stirling Park. Similarly
if Stirling Park was unable to undertake the work it would be passed to
Scott & Co.
 
Scott and Co can use its own Sheriff Officers for any diligence work it is
required to undertake for debt recovery under Lot 3.
 
The Council accordingly feels that it has complied in full with your
request. However, if you feel that this is not the case please contact me
at the number below.
 
Please note that the information provided in response to your request is,
unless otherwise indicated, copyright © Glasgow City Council 2012. It is
supplied to you in terms of the Freedom of Information ( Scotland ) Act
2002. Any further use by you of this information must comply with the
terms of the Copyright, Designs and Patents Act 1988 as amended and/or the
Copyright and Rights in Databases Regulations 1997. In particular, any
commercial use or re-use of the information provided requires the prior
written consent of the Council. Requests for such consent should be
addressed to the Head of Corporate Communications, Glasgow City Council,
City Chambers, George Square, Glasgow, G2 1DU
 
 
Yours sincerely
 
 
 
William Brolly
Senior Officer
Learning & User Support
3rd Floor, Exchange House
231 George Street
Glasgow
G1 1RX
 
0141 287 7324
[email address]
 
 
 

Glasgow - Proud host city of the 2014 Commonwealth Games

More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[FOI #146084 email]

Dear Glasgow City Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Glasgow City Council's handling of my FOI request 'Council Tax Summary Warrants'.

I believe that your failure to release the identities of the individuals requested is incorrect and that the requested information should be available to any member of the public who requests it. These are individuals, after all, who are in place to serve the Glasgow public and they are not entitled to remain anonymous. I do intend to ask the Information Commissioner to intervene in this matter and require you to carry out an Internal Review of your decision in the first instance. Please do so now.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/co...

Yours faithfully,

Paul Hughes

Customer Care Centre, Glasgow City Council

New Service Request was submitted: RQST00004217811
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

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Campbell, Catherine(CED), Glasgow City Council

1 Atodiad

Dear Mr Hughes
 
I refer to your request for a formal review of the decision made in
connection with your Freedom of Information Request and attach herewith an
acknowledgement letter for your information.
 
Regards
 
 
Catherine Campbell
Senior Paralegal
Glasgow City Council
Corporate & Property Law
City Chambers, East Building
23 Montrose Street
GLASGOW
G1 1RE
Phone: 0141 287 4680
E-mail: [email address]
 
 
 

Glasgow - Proud host city of the 2014 Commonwealth Games

More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir

 

CED_FOI, Glasgow City Council

1 Atodiad

Dear Mr Hughes
 
Thank you for your email received on 15 February 2013.
 
Please find attached your response.
 
Yours sincerely
 
 
 
Annemarie O'Donnell
Executive Director - Corporate Services
 
 
 
 
 
 

Glasgow - Proud host city of the 2014 Commonwealth Games

More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir