Council Tax summary warrants

Paul Hughes made this Rhyddid Gwybodaeth request to Glasgow City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Glasgow City Council,

With reference to the financial years 2011/2012 and 2012/2013, can you confirm that the application for summary warrants in respect of unpaid/overdue Council Tax payments is undertaken on behalf of Glasgow City Council by an outside company of Sheriff Officers and/ or Messengers at Arms?

Can you confirm the identity of the company/ companies engaged by Glasgow City Council for this purpose?

Can you confirm if there is a tender process in place for these companies to bid for Glasgow City Council business?

If not, can you confirm the process by which Council business in this respect is awarded on behalf of the Council and the residents of Glasgow, specifically the criteria that is applied to decide which company/ companies should be entrusted with this matter?

Can you confirm the cost to Glasgow City Council per summary warrant application?

If an individual costing per summary warrant is not available, can you confirm the total cost to the Council of summary warrant applications for the two financial years listed above?

Can you confirm that a specified member of the Council and/or Council Department is entrusted with the task of overseeing the execution of summary warrants granted in order to ensure that any external agency employed in this regard adheres to a policy of non-aggressive debt collection and/or debt management?

Yours faithfully,

Paul Hughes

Customer Care Centre, Glasgow City Council

New Service Request was submitted: RQST00004138889
You can simply reply to this Email, and your reply
will automatically be associated with this Service Request

dangos adrannau a ddyfynnir

Brolly, William, Glasgow City Council

From: William Brolly
To: [1][FOI #140223 email]
Subject: Freedom of Information Request – 4138889
Sent: 20^th December 2012.
 
 
Dear Mr Hughes,
 
I refer to your request under the Freedom of Information dated 29^th
November 2012 wherein you requested that certain information be supplied
to you.
 
I can confirm that the Council is treating your request for information as
a request under the Freedom of Information (Scotland) Act 2002.
 
The areas you have sought information on and the Council's response are
shown below.
 
With reference to the financial years 2011/2012 and 2012/2013, can you
confirm that the application for summary warrants in respect of
unpaid/overdue Council Tax payments is undertaken on behalf of  Glasgow
City Council by an outside company of Sheriff Officers and/ or Messengers
at Arms?
 
The application for summary warrant in respect of unpaid/overdue Council
Tax payments is made by Glasgow City Council (GCC) to the Sheriff Court
and the process is undertaken by GCC staff.  However, once a summary
warrant has been granted the Council Tax account(s) are passed to one of
three approved debt management partners for collection of the unpaid
amount.  To assist our debt management partners with the collection
process, GCC also has a panel of approved Sheriff Officers who are able to
serve papers and execute diligence action.
 
Can you confirm the identity of the company/ companies engaged by Glasgow
City Council for this purpose?
 
Our three debt management partners are:
BPO Collections
Walker Love
Scott & CO
 
Our panel of Approved Sheriff Officers are:
Rank 1 Walker Love
Rank 2 Stirling Park
Rank 3 Scott & Co
 
Can you confirm if there is a tender process in place for these companies
to bid for Glasgow City Council business?
 
Yes, a full procurement process was carried out during December 2011 –
January 2012.  The process complied with European Procurement obligations
and interested parties were invited to submit tenders for the work.
 
If not, can you confirm the process by which Council business in this
respect is awarded on behalf of the Council and the residents of Glasgow,
specifically the criteria that is applied to decide which company/
companies should be entrusted with this matter?
 
Not applicable
 
Can you confirm the cost to Glasgow City Council per summary warrant
application?
 
GCC rarely apply to the court for a single summary warrant.  Instead a
group of customers that meet the criteria are collated and bulk
applications are submitted to the Sheriff Court for approval.  It is
therefore difficult to attach a cost per summary warrant.
 
If an individual costing per summary warrant is not available, can you
confirm the total cost to the Council of summary warrant applications for
the two financial years listed above?
 
In 2011/2012 the cost of applying for summary warrants was £6,210.  In
2012/2013 the cost to date is £5,130.  These are the known costs for
binding the summary warrant books and for the charges made by the court. 
The costs do not include staff time incurred in taking the warrant to/from
court or the costs of printing the documents as these costs are not
separately gathered.
 
Can you confirm that a specified member of the Council and/or Council
Department is entrusted with the task of overseeing the execution of
summary warrants granted in order to ensure that any external agency
employed in this regard adheres to a policy of non-aggressive debt
collection and/or debt management?
 
A Contracts and Performance Management team is responsible for managing
all aspects of the contract with our debt management partners and Sheriff
Officers.
 
The approach taken the Council has consistently improved the collection of
Council tax over the years. The percentage of Council Tax collected during
the year in which it was billed was 77.3% in 1988/89. Bu 2010/11 the
figure had risen to 92.3%
 
If you are dissatisfied with the way Glasgow City Council has dealt with
your request you are entitled to require the Council to review its
decision.  Please note that for a review to take place you must:
 

* Lodge a written requirement for a review within 40 working days of the
date of this letter
* Include a correspondence address and a description of the original
request and the reason why you are dissatisfied
* Address your request to the Solicitor to the Council:

 
Executive Director of Corporate Services
Glasgow City Council
City Chambers
George Square
Glasgow G2 1DU
 
You will receive notice of the results of the review within 20 working
days of receipt of your request.  The notice will state the decision
reached by the reviewing officer as well as details of how to appeal to
the Scottish Information Commissioner if you are still dissatisfied with
the Council’s response.  You must request an internal review by the
Council before a complaint can be directed to the Scottish Information
Commissioner.
 
If you have any further queries regarding this process, please do not
hesitate to contact me.
 
 
Yours sincerely
 
William Brolly
Senior Officer
Learning & User Support
3rd Floor, Exchange House
231 George Street
Glasgow
G1 1RX
 
0141 287 7324
[email address]
 
 
 

Glasgow - Proud host city of the 2014 Commonwealth Games

More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[FOI #140223 email]

Brolly, William, Glasgow City Council

Brolly, William would like to recall the message, "FREEDOM OF INFORMATION REQUEST - 4138889".
Glasgow - Proud host city of the 2014 Commonwealth Games
More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir

Brolly, William, Glasgow City Council

From: William Brolly
To: [1][FOI #140223 email]
Subject: Freedom of Information Request – 4138889
Sent: 24^th December 2012.
 
 
Dear Mr Hughes,
 
I refer to your request under the Freedom of Information dated 29^th
November 2012 wherein you requested that certain information be supplied
to you.
 
I can confirm that the Council is treating your request for information as
a request under the Freedom of Information (Scotland) Act 2002.
 
The areas you have sought information on and the Council's response are
shown below.
 
With reference to the financial years 2011/2012 and 2012/2013, can you
confirm that the application for summary warrants in respect of
unpaid/overdue Council Tax payments is undertaken on behalf of  Glasgow
City Council by an outside company of Sheriff Officers and /or Messengers
at Arms?
 
The application for summary warrant in respect of unpaid/overdue Council
Tax payments is made by Glasgow City Council (GCC) to the Sheriff Court
and the process is undertaken by GCC staff.  However, once a summary
warrant has been granted the Council Tax account(s) are passed to one of
three approved debt management partners for collection of the unpaid
amount.  To assist our debt management partners with the collection
process, GCC also has a panel of approved Sheriff Officers who are able to
serve papers and execute diligence action.
 
Can you confirm the identity of the company/ companies engaged by Glasgow
City Council for this purpose?
 
Our three debt management partners are:
BPO Collections
Walker Love
Scott & CO
 
Our panel of Approved Sheriff Officers are:
Rank 1 Walker Love
Rank 2 Stirling Park
Rank 3 Scott & Co
 
Can you confirm if there is a tender process in place for these companies
to bid for Glasgow City Council business?
 
Yes, a full procurement process was carried out during December 2011 –
January 2012.  The process complied with European Procurement obligations
and interested parties were invited to submit tenders for the work.
 
If not, can you confirm the process by which Council business in this
respect is awarded on behalf of the Council and the residents of Glasgow,
specifically the criteria that is applied to decide which company/
companies should be entrusted with this matter?
 
Not applicable
 
Can you confirm the cost to Glasgow City Council per summary warrant
application?
 
GCC rarely apply to the court for a single summary warrant.  Instead a
group of customers that meet the criteria are collated and bulk
applications are submitted to the Sheriff Court for approval.  It is
therefore difficult to attach a cost per summary warrant.
 
If an individual costing per summary warrant is not available, can you
confirm the total cost to the Council of summary warrant applications for
the two financial years listed above?
 
In 2011/2012 the cost of applying for summary warrants was £6,210.  In
2012/2013 the cost to date is £5,130.  These are the known costs for
binding the summary warrant books and for the charges made by the court. 
The costs do not include staff time incurred in taking the warrant to/from
court or the costs of printing the documents as these costs are not
separately gathered.
 
Can you confirm that a specified member of the Council and/or Council
Department is entrusted with the task of overseeing the execution of
summary warrants granted in order to ensure that any external agency
employed in this regard adheres to a policy of non-aggressive debt
collection and/or debt management?
 
A Contracts and Performance Management team is responsible for managing
all aspects of the contract with our debt management partners and Sheriff
Officers.
 
The approach taken the Council has consistently improved the collection of
local tax over the years. The percentage of local tax collected during the
year in which it was billed was 77.3% in 1988/89. By 2010/11 the figure
had risen to 92.3%
 
If you are dissatisfied with the way Glasgow City Council has dealt with
your request you are entitled to require the Council to review its
decision.  Please note that for a review to take place you must:
 

* Lodge a written requirement for a review within 40 working days of the
date of this letter
* Include a correspondence address and a description of the original
request and the reason why you are dissatisfied
* Address your request to the Solicitor to the Council:

 
Executive Director of Corporate Services
Glasgow City Council
City Chambers
George Square
Glasgow G2 1DU
 
You will receive notice of the results of the review within 20 working
days of receipt of your request.  The notice will state the decision
reached by the reviewing officer as well as details of how to appeal to
the Scottish Information Commissioner if you are still dissatisfied with
the Council’s response.  You must request an internal review by the
Council before a complaint can be directed to the Scottish Information
Commissioner.
 
If you have any further queries regarding this process, please do not
hesitate to contact me.
 
 
Yours sincerely
 
 
 
William Brolly
Senior Officer
Learning & User Support
3rd Floor, Exchange House
231 George Street
Glasgow
G1 1RX
 
0141 287 7324
[email address]
 
 
 

Glasgow - Proud host city of the 2014 Commonwealth Games

More than 11 days of sport www.gameslegacyglasgow.com

dangos adrannau a ddyfynnir

 

References

Visible links
1. mailto:[FOI #140223 email]

Gadawodd Catherine Murphy anodiad ()

Having been served with a summery warrant for recovery of council tax under the local government Finance Act 1992 . I find myself completely confused. Adam Armstrong is the Sheriff officer is charging me to pay the total sum ... £11,349.56 debt accrued since 2001 to 2013/14 . This is witness by Robert Weir on 3rd October 2013. I honestly and sincerely have tried to maintain payment of £250 per month to this arrears but I just cannot keep paying it .. we need food and heating and warm clothes .. how can I pay what I don't have .. oould someone please tell me if this is legal for the sheriff Officers to A) take this debt without my consent , and B)explain to me how the city council can exercise this Act against me for when I have never been called into court ... Is this legal ..??

Gadawodd tommy anodiad ()

Catherine.
Contract law involves consent from all parties. Scott and Co need your consent to form a trilateral agreement such as the deed of assignment and the novation agreement. Otherwise they can't do anything under contract law. Always ask them for these documents and always do everything in writing.

The council tax summary warrant notices are NOT real warrants from a real court. The councils create the notices and send them out while you never receive the "real" warrant because all warrants can be appealed and offer an appeal section for the defender. Ask for the actual warrant and check to see if it signed by a judge, full court seal like a notary will use, court case number, what kind of court issued it, court of record meaning all judgements must be registered at the courts and on trustonline.org.uk.

And most importantly, who is the plaintiff (purser). Who made the compliant to the court and where is your copy of that complaint form to work from to form your defence to file a motion.

Go to the court and ask if they have information regarding your case...bet you they don't know anything about it. That's because the council are in charge of it all and acting as adjudicators....not very independent or lawful, don't you think.

Gadawodd tommy anodiad ()

Forgot to tell you that you don't have to accept their offer on how much you should or want to pay.
Pay only what you can afford. That is the law. So offer what you can afford and don't let them bully you. If they threaten you? call the police. They can't do that.

Gadawodd Catherine Murphy anodiad ()

Thanks tommy , im still going round in circles with them ,iv waived all their charges for payments , iv held their director David McLaughlin to account for serving me with arrestment of wages when i am self employed !!!! Now that i know exctly what to ask for il be writing to them tomorrow ...

Gadawodd tommy anodiad ()

Getoutofdebtfree.org